Ratings based on 320 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by patricia

Posted Mar 25, 2017 on Hotels
10 MINUTES FROM CHAPEL HILL CAMPUS. OBVERNIGHT STAY
Comment from Hotel Management
May 19, 2017
Hello Patricia, Thank you for your review of our hotel. Our proximity to UNC is one of the many great benefits our guest enjoy. I am sure you had a great experience during your stay and enjoyed our free breakfast as well. We hope to see you again on your next visit. Thank you, Eben
2 out of 5
by A verified traveler

Posted Feb 15, 2017 on Orbitz
Disappointed in food for breakfast. No ice machine on our floor. Mini frig made strange noises.
5 out of 5
by Mike

Posted Feb 14, 2017 on Hotels
Great hotel at a great location with a reasonable price!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

College Audition Trip

Posted Feb 10, 2017
Pros: convenience, cleanliness, location.
Location: plenty of restaurants, close to campus.
Very easy to check in and out. Breakfast was plentiful. Staff very nice.
Comment from Hotel Management
Feb 13, 2017 by Eben, Hotel Management
Thank you so much for your feedback. I am happy you enjoyed your stay with us and hope to see you again soon.
4 out of 5
by A verified traveler

Posted Feb 9, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you so much for your feedback. We take every guest feedback seriously and strive to improve and deliver the best guest experience at all times. Thanks again for your time and hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Signage

Posted Feb 9, 2017
Signage to locate building is in need of improvement.
Comment from Hotel Management
Feb 13, 2017 by Eben, Hotel Management
Thank you so much for your feedback. We take every guest feedback seriously and strive to improve and deliver the best guest experience at all times.
5 out of 5
Recommended
for Everyone
by A verified traveler

comfort

Posted Jan 13, 2017
I liked my overall experience i was traveling alone and i felt safe the staff was very helpful and the room was clean and comfortable thank you
Comment from Hotel Management
Feb 13, 2017 by Eben, Hotel Management
Thank you so much for your feedback. A great guest experience is something our staff and ownership strive for and so we are happy to know you enjoyed your stay here with us! Thanks again for your time and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Super clean, super comfortable, breakfast meh

Posted Dec 31, 2016
Pros: Everything except the coffee and breakfast
Cons: Coffee and breakfast quality!
Location: Easy location if driving, close to everything. Terrible if you plan to walk.
Most comfortable bed ever and the room was spotlessly clean and nice. Staff were friendly and helpful, we really couldn't ask for a better experience. The only negative was the breakfast -- which was not local staff fault, seemed to be corporate decision to go with lower quality items. There was plenty of everything and everything replaced promptly, all clean and organized but... the coffee was dreadful and served in styro cups which I loathe. Sausage was weird. Breafast breads were cheap and crappy. Scrambled eggs day two were OK for pre-packaged, but the omelet on day one was like slimy leather. Wouldn't stop me staying here again but I might consider going out for breakfast rather than eat that stuff again.
Comment from Hotel Management
Feb 13, 2017 by Eben, Hotel Management
Thank you so much for your feedback. We take every guest feedback seriously and strive to improve and deliver the best guest experience at all times. Thanks again for your time and hope to see you soon.
5 out of 5
by A verified traveler

State Championship Game

Posted Dec 20, 2016 on Hotels
Very comfortable...And peaceful.
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for your feedback and great comments. We truly appreciate your time and hope to see you again soon.