Convenient but flawed
Posted Nov 7, 2016 on Hotels
Decent Marriott hotel in an area convenient to Chapel Hill and surrounding areas. Highs included friendly service, free parking & Wifi, comfortable bed and nice bathroom. Low points? Our room had a definite mold/mildew odor but we were too tired to switch. Also, the breakfast buffet was $16.50 - that's a bit much for self-serve breakfast - especially considering the nightly rate. We opted to go out. Charging for breakfast seems to be a trend for many hotels and we're starting to reconsider Marriott as our go-to place to stay.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Dear Valued Guest,
Thank you for your feedback. We have a great location in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. We have the friendliest staff in town that provide outstanding service. Please accept my apologies for the room smell. Once we are notified of any room smell we normally move guests immediately and can rectify the odor. We have a great breakfast buffet that includes coffee, juice and omelets in addition to our menu. It is priced comparable to other full service hotels in the area.