Ratings based on 155 Verified Reviews

4.5 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
The check in process was very easy. The hotel was just like the pictures and the room was very comfortable. Both of our kids enjoyed their stay as well. We will definitely stay again.
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We are happy that you and your kids had a wonderful stay with us. We hope to see you soon again. Thank you Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Apex, NC

Nice overnight getaway.

Posted Jan 6, 2018
Pros: Room size, amenities.
Cons: Larger buffet area for serving breakfast. It was a little congested.
Location: Mall, restaurants, great for an evening out.
The room was comfortable and had everything we needed. We ordered take out and enjoyed having a table, dishes and wine glasses to use with our dinner. The location was convenient and the staff was welcoming. I would definitely stay here again.
Comment from Hotel Management
Jan 8, 2018 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We are glad that you were able to utilize that large table in the room. We hope to see you soon. Thank you Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, nc

Nice and affordable

Posted Jan 2, 2018
Rooms were exactly as depicted on website! Everything was updated and very clean. Breakfast was great and hotel staff was very friendly!
Comment from Hotel Management
Jan 5, 2018 by Bprentice, Hotel Management
Dear Taylor, Thank you for staying with us at the Residence Inn Crabtree. We are happy to hear your stay with us was wonderful. We hope that you stay with us again whenever your travel brings you back to Raleigh. Thank you Brian
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Great hotel. Clean rooms and friendly staff. The only inconvenience was the long wait for the elevator. I think only one was working.
Comment from Hotel Management
Dec 31, 2017 by Brian, Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We are experiencing some issues with one of our elevators and are working on it to get it fixed. We hope that you stay with us again whenever your travel brings you back to Raleigh. Thank you Brian Prentice Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Laurinburg, NC

One night stay

Posted Oct 22, 2017
The location was good, close to the Crabtree mall. The room was clean and comfortable but a little rundown. Netflix was not an option. Breakfast was fine.
Comment from Hotel Management
Oct 23, 2017 by Brian Prentice, Hotel Management
Thank you for choosing to stay with us the Residence Inn Crabtree. We are happy that you enjoyed or rooms and that you took advantage to the mall. We hope you choose to stay with us again. Thank you
4 out of 5
by Timoteo

Good short stay.

Posted Oct 15, 2017 on Hotels
Clean room, very helpful front desk and good selection on the breakfast menu.
Comment from Hotel Management
Oct 22, 2017
Thank you for staying with us. I am happy that we were able to assist you with your needs and that you enjoyed our breakfast selections. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
The breakfast service was very good. Plenty of food and enough space to put a couple of tables together so the whole family could sit together and enjoy breakfast.
Comment from Hotel Management
Oct 10, 2017 by Brian, Hotel Management
We are exciting that you enjoyed the breakfast. We hope to see you soon.
5 out of 5
by Ryan

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017
Thank you for choosing to stay with us at the Residence Inn Crabtree. We hope to see you soon when ever your travels brings you back to Raleigh
5 out of 5
by Donna

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017
Thank you for choosing to stay with us. We hope to see you soon again
5 out of 5
by Johanna

Posted Sep 22, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017
Thank you for choosing to stay with us. We hope to see you again when your travels brings you back to Raleigh.