Ratings based on 446 Verified Reviews

4.3 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Johnnie

Best Stay of the Year!!!!

Posted Sep 24, 2017 on Hotels
Our stay waa the most amazing experience. The rooms were exceptionally clean and the T-stat was set to the perfect temp. The staff were professional and exceptionally courteous. Breakfast was super hot and good variety.
Comment from Hotel Management
Sep 26, 2017 by James, Hotel Management
Dear Johnnie, thank you for sharing your wonderful review of Residence Inn Raleigh Midtown. We are delighted to read you loved the service provided by our friendly associates and were impressed with our complimentary breakfast. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Thank you for your time, Jason Hayes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Not bad

Posted Sep 24, 2017 on CheapTickets
Pros: How roomy and how I felt at home.
Cons: Walls need repairs in bathroom. Water pressure gets terrible after about 2 minutes into shower time.
Location: There's a few places to eat, and shop for groceries. Pots and pans are in the room, so you have the option of saving money by cooking meals.
The hotel does need some updating. The breakfast wasn't the best, but did tie me over until lunch. The staff were friendly. There wasn't much sound proofing, so you will hear the outside traffic and whoever parks/walks by your room while being loud. Overall it was a good experience. I would return. Water pressure needs improvements.
Comment from Hotel Management
Sep 26, 2017 by General Manager, Hotel Management
Dear Jason, thank you for being our guest at Residence Inn Raleigh Midtown. We are pleased to read you enjoyed your comfortable room and were impressed with our kitchenette. That being said, we are sorry we missed meeting some of your expectations. We are always looking for ways we can improve, and we will take your feedback into account. We appreciate your business and look forward to making your next stay perfect in every respect. Thank you for your time, Jason Hayes, General Manager
3 out of 5
by Shirley

Posted Sep 22, 2017 on Hotels
There was no iron or ironing boarding the room. The area was a bit run down, as was the hotel.
Comment from Hotel Management
Sep 24, 2017 by James, Hotel Management
Thank you for sharing your experience at our hotel. We were glad to see that, for the most part, you had a wonderful stay. We will take your comment about ironing boards into consideration. We want to provide you with the most comfortable and friendly hotel experience. Please come back and see us again! Thank you for your time, Jason Hayes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very nice hotel

Posted Aug 23, 2017
Pros: Room size
Check in was fast and easy. Room was a great size and comfortable. Only thing was that we were with a family reunion and my nephew had asked that we all were close together. They said yes, but when we all checked in we were not. Breakfast was very good.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Sandra, thank you for sharing your experience at Residence Inn Raleigh Midtown, and for highlighting our spacious accommodations and the complimentary breakfast we serve. However, I am sorry we weren’t able to accomplish one of your requests. We hope the positive side of your visit will give us an opportunity to welcome you and your family on a future date. Thank you for your time, Jason Hayes, General Manager
4 out of 5
by Lee

Posted Aug 21, 2017 on Hotels
Solid hotel. Room was clean, everything worked.
Comment from Hotel Management
Aug 23, 2017 by James, Hotel Management
Dear Lee, we appreciate you taking the time to write a review of your visit. We are glad you liked our spotless property and were pleased with the time you spent here. We look forward to your next visit to the Residence Inn Raleigh Midtown! Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler

Posted Aug 17, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by James, Hotel Management
Dear Guest, thanks for the perfect rating. We are glad you had a wonderful time at Residence Inn Raleigh Midtown. Thank you for your business, and we look forward to welcoming you back for another outstanding experience. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by Trina

Taking my Daughter to college 1200 miles away

Posted Aug 16, 2017 on Hotels
My family and I flew in from Las Vegas to North Carolina and was exhausted when we arrived. The hotel was so gracious in allowing us to check in early. The staff was so friendly and helpful. The grounds of the hotel along with the rooms were clean and well kept. Coming from the Entertainment Capital of the world, I was impressed with the service and the accommodations. It was already a hard trip, taking my daughter so far away from home to begin her first year in college and you guys made it one less thing to worry about. Thank You!!
Comment from Hotel Management
Aug 18, 2017 by James, Hotel Management
Dear Trina, thank you so much for confirming to future travelers what a great choice we are. We're happy you enjoyed your stay with us. Our team is dedicated to your total comfort, and reviews like yours make it all worthwhile. On behalf of everyone here at Residence Inn Raleigh Midtown, I invite you to visit us again the next time you are in Raleigh.  Thank you for your time, Jason Hayes, General Manager
3 out of 5
by Laura

Average hotel

Posted Aug 12, 2017 on Hotels
Overall the stay was ok. I didn't realize that these hotels have exterior doors. The bed was very comfortable.
Comment from Hotel Management
Aug 14, 2017 by James, Hotel Management
Dear Laura, We are happy knowing your stay with us was mostly enjoyable, and we regret you did not leave completely happy. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area. Jessenia Rodriguez Operations Manager
4 out of 5
by Carlos

Posted Aug 7, 2017 on Hotels
Comment from Hotel Management
Aug 9, 2017 by James, Hotel Management
Dear Carlos, our thanks for the feedback of your visit at the Residence Inn Midtown. We are pleased to know you had an overall great experience. Please come back and see us again soon. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by Jonathan

Posted Aug 4, 2017 on Hotels
Comment from Hotel Management
Aug 6, 2017 by James, Hotel Management
Dear Jonathan, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Residence Inn Raleigh Midtown. Thank you for your time, Jason Hayes, General Manager