Ratings based on 537 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 17, 2019
The rooms need an upgrade to the new modern style old rooms and plus they have bugs all around the place
Comment from Hotel Management
Aug 18, 2019 by General Manager, Hotel Management
Dear Guest, thank you for choosing our hotel. We are sorry for your disappointment with the condition of our accommodations. Your feedback has been shared with the appropriate individuals in our organization, and we believe these improvements will demonstrate our commitment to providing our guests with the best experience possible. We also apologize for the unpleasant encounter during your stay. We conduct regular pest control in the guest rooms as well as our 6 acres of outdoor space. We would like for you to come back and see that this type of incident is an isolated one. Thank you again. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Comment from Hotel Management
Aug 13, 2019 by General Manager, Hotel Management
Dear Guest, thank you for rating your stay at the Residence Inn Raleigh Midtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler

Posted Aug 8, 2019
Comment from Hotel Management
Aug 9, 2019 by General Manager, Hotel Management
Dear Guest, thank you for your fantastic rating. We are pleased you stayed at Residence Inn Raleigh Midtown and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Thank you for your time, Jason Hayes, General Manager
4 out of 5
by A verified traveler

Posted Aug 3, 2019
Comment from Hotel Management
Aug 4, 2019 by General Manager, Hotel Management
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at the Residence Inn Raleigh Midtown. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler from Raleigh

Posted Jul 7, 2019
That is was just like I was at my own home very comfortable
Comment from Hotel Management
Jul 10, 2019 by General Manager, Hotel Management
Dear Shy, thank you for staying at the Residence Inn Seattle University District and for your excellent rating! We love receiving comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We look forward to seeing you on your next trip to Seattle. Lucia Popovici, General Manager
5 out of 5
by A verified traveler

Posted Jun 10, 2019
Comment from Hotel Management
Jun 22, 2019 by General Manager, Hotel Management
Dear Guest, thank you for rating your stay at Residence Inn Raleigh Midtown. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler

Posted May 20, 2019
It was excactly what we were looking for- clean studio, pet friendly, great staff, nice pool and outdoor area. The drinks and apps at the Monday-Wednesday mixer was a nice bonus! Perfect midtown location.
Comment from Hotel Management
May 21, 2019 by General Manager, Hotel Management
Dear Guest, thank you so much for confirming to future travelers what a great choice we are. We're happy you enjoyed your stay at our location. Our team is dedicated to your total comfort, and reviews like yours make it all worthwhile. On behalf of everyone here at Residence Inn Raleigh Midtown, we invite you to stay with us again the next time you visit Raleigh. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler

Posted May 11, 2019 on Hotels
Initially gave me the wrong room, but quickly fixed that and had an uneventful nights rest which is all I needed this trip. It was unfortunate I missed the food truck Wednesday night.
Comment from Hotel Management
May 11, 2019 by General Manager, Hotel Management
Dear Guest, thank you for staying at Residence Inn Raleigh Midtown. We are delighted you got a good night’s rest in our comfortable accommodations. Thank you for choosing us, and we look forward to welcoming you back soon. Thank you for your time, Jason Hayes, General Manager
4 out of 5
by A verified traveler

Posted Apr 29, 2019 on Hotels
Comment from Hotel Management
Apr 30, 2019 by General Manager, Hotel Management
Dear Guest, thank you for being our guest at Residence Inn Raleigh Midtown. We take great pride in providing our guests with a comfortable stay and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Thank you for your time, Jason Hayes, General Manager
5 out of 5
by A verified traveler from Enfield, NC

Posted Apr 28, 2019 on Orbitz
A home type of enviroment, which made one feel very comfortable.
Comment from Hotel Management
Apr 29, 2019 by General Manager, Hotel Management
Dear Guest, thank you for your feedback of Residence Inn Raleigh Midtown. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. It was a pleasure hosting you, and we hope to welcome you again soon. Thank you for your time, Jason Hayes General Manager