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Sheraton Chapel Hill Hotel

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Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Overview of Sheraton Chapel Hill Hotel

Sheraton Chapel Hill Hotel

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationUniversity Mall3 min drive
  • Popular LocationHorace Williams House6 min drive
  • Popular LocationGimghoul Castle7 min drive
  • AirportRaleigh, NC (RDU-Raleigh - Durham Intl.)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mar 19, 2020 - Jun 30, 2021.

About this area

Chapel Hill

Sheraton Chapel Hill Hotel is located in Chapel Hill. Travelers eager for a bit of culture can stop by Durham Performing Arts Center, while those who have shopping on the agenda may want to visit Franklin Street and Streets at Southpoint Mall. Coker Arboretum and Morehead Planetarium are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.
Popular Location

What's nearby

  • University Mall - 3 min drive
  • Horace Williams House - 6 min drive
  • Paul Green Theatre - 6 min drive
  • Coker Arboretum - 6 min drive
  • Gimghoul Castle - 7 min drive

Getting around

  • Durham Station - 17 min drive
  • Raleigh-Durham International Airport (RDU) - 20 min drive

Restaurants

  • Carolina 1663 Restaurant — 1 min walk
  • Twisted Noodles — 14 min walk
  • The Loop — 14 min walk
  • Monterrey Mexican Restaurant — 18 min walk
  • Red Lotus Asian Kitchen & Bar — 18 min walk

About this property

Sheraton Chapel Hill Hotel

3.5-star hotel with free area shuttle and restaurant
A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a conference center, and coffee/tea in a common area. All 168 rooms offer free WiFi and free wired Internet, plus Netflix and TVs with cable channels. Guests will also find room service, premium bedding, and coffee makers.
Sheraton Chapel Hill Hotel offers 168 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Breakfast available for a fee: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (16000 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 19 2020 to June 30 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 110 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chapel Hill Sheraton
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel
Sheraton Hotel Chapel Hill
Sheraton Chapel Hill
Sheraton Chapel Hill Hotel Hotel
Sheraton Chapel Hill Hotel Chapel Hill
Sheraton Chapel Hill Hotel Hotel Chapel Hill

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 298 out of 714 reviews
5 - Excellent 42%
Rating 4 - Good. 279 out of 714 reviews
4 - Good 39%
Rating 3 - Okay. 78 out of 714 reviews
3 - Okay 11%
Rating 2 - Poor. 35 out of 714 reviews
2 - Poor 5%
Rating 1 - Terrible. 24 out of 714 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities
Construction ongoing. Everything somewhat dated. Amazing staff. Polite, professional and unflappable.
Stayed 2 nights in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and wonderful buffet, reasonably priced. Good location for my meeting which was not far away.
Stayed 1 night in Feb 2020

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member that I had contact with was very friendly and helpful.
Stayed 1 night in Feb 2020

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This is the third time I've stayed here in the past few months and each time my room key doesn't work and I need to go down to the desk for a new one. The food selection is minimal and overpriced. The entire hotel is FREEZING!! But, the rooms were very clean and the staff couldn't be nicer.
Stayed 1 night in Feb 2020