Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Needs to have more of a modern feel to the hotel,

Posted Apr 14, 2016
Breakfast cold, room alright, shower stunk, decor out of the sixties and they still are using it
1 out of 5
by A verified traveler from Charlotte

Toxic dump

Posted Feb 16, 2016
Pros: Nothing.
Cons: It was un-inhabitable.
The pool was being redone with toxic chemicals that permeated the ENTIRE hotel. Upon entry, the smell was unbearable, but we thought we could get up on the 3rd floor far away from the work area and we did... to no avail. After arriving at midnight we had to check out after 15 minutes and move to the hotel next door. Obviously, front desk and staff where not proactive in dealing with this issue and let it get completely out of control. The next day, people said they could smell the same on our jackets. It was terrible.
Comment from Hotel Management
Feb 20, 2016 by Wade Rutter, Hotel Management
Dear Valued Guest, I am truly sorry for the bad experience you had at our hotel. We make it our aim to make sure everyone is able to enjoy their stay, and we fell short with your experience. Obviously our hotel isn't always undergoing maintenance, and so we do hope you will give us another try in the future.
5 out of 5
by Warren from Barnegat NJ

Always stay here

Posted Feb 5, 2016 on Hotels
My son lives in Wake Forest and this is the third time we've stayed here. We like it. Never even thought of looking for another place.
Comment from Hotel Management
Apr 23, 2016 by Christopher, Hotel Management
We definitely appreciate your repeated visits! It's always encouraging to know we're doing our job well! We do look forward to seeing you again the next time you're in town to visit your son! Take care! Sincerely, Wade Rutter Front Desk Manager
2 out of 5
by A verified traveler from Columbia, SC

disappointed

Posted Jan 5, 2016
Pros: when my stay was over
Cons: replace the beds, move the smoking areas, remodel the rooms
Location: the town of wake forest is beautiful, so get out and enjoy
we have stayed at this hotel many times over the years and noticed a significant change this time. The hotel wasn't as clean, the beds have not been replaced and are very uncomfortable. The hallways smell like cigarette smoke and a noisier clientele stays at the hotel now. I highly recommend another hotel
Comment from Hotel Management
Feb 22, 2016 by Wade Rutter, Hotel Management
Dear Jeff, I am horribly sorry to hear that your stay wasn't even up to par. Any time there are any issues like this, please do bring them immediately to the attention of the front desk agent on duty so we can get everything squared away for you asap. We do hope you will consider giving us another shot. We generally don't have issues such as those.
5 out of 5
by RUTH from OHIO

Posted Jan 4, 2016 on Hotels
WE LIKE THE SLEEP INN VERY MUCH. WE HAVE STAYED A COUPLE OF TIMES THERE. WE LIKE THE BREAKFAST IN THE MORNING, VERY COMPLETE. WE WERE VISITING FRIENDS AND THE MOTEL WAS CLOSE AND HANDY. IT IS VERY CLEAN AND COMFORTABLE AND FRIENDLY STAFF.
Comment from Hotel Management
Apr 23, 2016 by Christopher, Hotel Management
Dear Ruth. We very much appreciate your positive feedback as it serves to encourage all of our staff to continue doing a great job! We do hope to see you again the next time you are in town visiting your friends!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2015 on Hotels
5 out of 5
by Dale from Gastonia nc

good stay

Posted Dec 17, 2015 on Hotels
very nice staff.
Comment from Hotel Management
Dec 19, 2015 by Christopher, Hotel Management
Dear Dale, Thank you for taking the time to write a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Wade Rutter Front Desk Manager Sleep Inn, Wake Forest 919-556-4007
5 out of 5
by Louis from VA

Keep up the good work!

Posted Dec 17, 2015 on Hotels
Real nice stay! Was there only one night (this time), but awoke to an excellent breakfast and a refreshing staff.
Comment from Hotel Management
Dec 19, 2015 by Christopher, Hotel Management
Dear Louis, Thank you so much for your kind words and positive feedback. We strive to provide the best service in the area, and we're glad we seemed to meet (if not surpass) your expectations. We do hope you will choose to stay with us in the future! Sincerely, Wade Rutter Front Desk Manager Sleep Inn, Wake Forest 919-556-4007
4 out of 5
by A verified traveler

Hotel Location

Posted Dec 15, 2015
The hotel was close to our relatives which made it easy to visit them.
Comment from Hotel Management
Dec 19, 2015 by Wade Rutter, Hotel Management
Thank you for the positive review! We always appreciate receiving positive feedback as we always strive to improve our service to our guests. We do happen to be located in a very convenient area of Wake Forest which happens to put us within a few miles of multiple different towns. We do hope to see you again! Don't forget to like us on Facebook!
3 out of 5
by Jonathan

Posted Dec 14, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by Christopher, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Wade Rutter Front Desk Manager Sleep Inn, Wake Forest 919-556-4007