Posted Dec 18, 2016
I usually book at Springhill suites during my vacations, and my experiences are really good. However, my recent reservation was below average. The bathroom wasn't fully clean upon arrival and I had problems with the heater during the entire trip. Besides those issues, everything was fine.
Comment from Hotel Management
Dec 23, 2016 by GM, Hotel Management
Thank you so much for taking the time to share your recent review of the hotel. I would like to apologize for the suite accommodation issues you experienced with housekeeping and maintenance. Your comments will be shared with the team to correct future occurrences. Thank you again and we look forward to seeing you in the future.