The room was clean but we had no power no hot water and still had to pay full price for the room.
Comment from Hotel Management
Oct 14, 2016 by Kristy, Hotel Management
Dear Valued Guest
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are really sorry about the power issue, this was caused by Hurricane Mathew and this affected over 2000 customers in our area. We hope to make it better the next time you are in Town.
I hope that you will consider staying with us again.