Ratings based on 24 Verified Reviews

2.6 out of 5
46% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from US

Posted Nov 24, 2016
very rude non help full staff ,i order non smoking and they had put me on smoking room ,old room ,stuffy ,do not recommend it .
Comment from Hotel Management
Nov 26, 2016 by GM, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM
2 out of 5
by A verified traveler

We had no power and still paid full price

Posted Oct 11, 2016
The room was clean but we had no power no hot water and still had to pay full price for the room.
Comment from Hotel Management
Oct 14, 2016 by Kristy, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are really sorry about the power issue, this was caused by Hurricane Mathew and this affected over 2000 customers in our area. We hope to make it better the next time you are in Town. I hope that you will consider staying with us again. Sincerely, GM
2 out of 5
by A verified traveler from Raleigh, NC

Need a upgrade.

Posted Aug 7, 2016
The lobby entrance had a high smell off smoke, terrible. The room smelled stagnant and was humid. The television reception was poor. People hanging out in the parking lot with open alcohol and loud talking. I will not stay there again. Nonetheless, the desk clerk was very pleasant.
Comment from Hotel Management
by John, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I would like to take this moment to let you know that we are currently in the middle of our renovation project , which is going to take care of most of the issues you highlighted in your survey response.As for people hanging out we do have security to try and help with this over night. Thank you again for bringing forward your recommendation. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM
3 out of 5
by A verified traveler

If you looking for a cheap stay

Posted Dec 7, 2015
If you are looking for a cheap place to stay, you get what you pay for. It is a minimal hotel but if you are just looking for a bed it will do. I was on the fourth floor which is a "non smoking floor" . Which I found funny since the 3rd floor was a smoking floor and smoke rises.
Comment from Hotel Management
Mar 24, 2016 by Kristy, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2015
people were very helpful it was a joy to stay there
Comment from Hotel Management
Dec 1, 2015 by GM, Hotel Management
Dear Valued Guest We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I have shared your comments with my staff , so they can see what an impact they have on different guests and what a great job they are doing. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Good enough

Posted Sep 1, 2015
Pros: Is conveniently located near grocery store and shopping centers.
Cons: Fix the pool.
Once had a pool but it is now filled in with stone and sand.
Comment from Hotel Management
Sep 4, 2015 by GM, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, GM
3 out of 5
by A verified traveler from Raleigh, NC

Nice hotel with convenient location.

Posted Aug 29, 2015
Pros: Convenient location and the price was good compared to other hotels in the area.
Cons: Overall cleanliness.
Location: Not too far from shopping and restaurants.
The hotel overall is average. The only thing I was really disappointed with was the cleanliness of the bathroom. There was hair in several places on the floor and bathroom counter. There was hair and it looked like mold in and around the seams in the shower.
Comment from Hotel Management
Sep 2, 2015 by GM, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I will be having a meeting with my Head Housekeeper to address the issues you mentioned in your comments , so we can find the best possible solutions to make sure no other guest has the same bad experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
i had a good at home feel with the place the people were very nice and the room was clean well put together.
Comment from Hotel Management
Aug 27, 2015 by GM, Hotel Management
Dear Valued Guest Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind Regards, GM
1 out of 5
by A verified traveler

Posted Aug 17, 2015
Cons: Everything
Hotel was filthy and smelled of stale cigarette smoke. The room was old and smelled moldy.
Comment from Hotel Management
Aug 21, 2015 by GM, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM
2 out of 5
by A verified traveler

Gangster Paradise.

Posted Aug 16, 2015
The room itself was clean and what you'd expect at a super8. But, there was all kinds of thug activity going on outside of our room and in the parking lot. They had hotel security. But, they will thuggish themselves! I wouldn't take my kids and wife in this environment for sure....
Comment from Hotel Management
Aug 21, 2015 by Gm, Hotel Management
Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are continuously trying to improve our clientele but this can be very difficult has we cannot pick and choose who we rent to by appearance and looks alone . However we will continue to find ways to reduce any sort of criminal activities by working closely with law enforcement. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, GM