Desk, laptop workspace, iron/ironing board, rollaway beds

Reviews of Nation's Inn of Wake County - Raleigh Crabtree

2 out of 5
Nation's Inn of Wake County - Raleigh Crabtree
5110 Hollyridge Drive, Raleigh, NC

Reviews

7.0

Good

Rating 10 - Excellent. 168 out of 765 reviews" "
Rating 8 - Good. 260 out of 765 reviews" "
Rating 6 - Okay. 168 out of 765 reviews" "
Rating 4 - Poor. 88 out of 765 reviews" "
Rating 2 - Terrible. 81 out of 765 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Genevieve

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were not informed of a $60 cash deposit on arrival until we got there. Had to use a shady looking atm to get the deposit. We asked for a non smoking room but I’m afraid that might not exist here. We got headaches from the smell of cigarette. The curtains smell bad of cigarettes. There were dirty marks all over walls. Toilet ran, had to flush multiple times to get it to stop running. Refrigerated has too much condensation. WiFi didn’t work on laptop, online on phones. And we tested elsewhere afterwards and it wasn’t the laptop, if was the wifi not working on a laptop period. You can hear through the walls the entire time, so it was loud through the night. Was a cheap stay, for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly location
Stayed 3 nights in Mar 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel very well kept and clean
Stayed 3 nights in Feb 2024

4/10 Poor

Lynne

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sheets were clean and beds comfortable enough. The floors were vinyl, I prefer that to carpet. The light in shower was so dim. The floors are very uneven and have many dips. The hot water in the bathroom sink took ages to warm up. The breakfast was minimal.
Stayed 1 night in Feb 2024
Response from Mathew on Feb 24, 2024
I am glad that the comfortable beds and vinyl floors were to your liking. I will definitely look into the dips on the floor, the lights in the bathroom, hot water, etc. and make sure they are set right. I promise a more memorable stay on you next visit. Thank you for staying with us.

6/10 Okay

Luther

Traveled with partner
Liked: Staff & service
Disliked: Amenities
It was a quiet well protected..but there breakfast could be more of a variety and the house cleaning person needs to sanitize and sterilize
Stayed 5 nights in Jan 2024
Response from Mathew on Feb 24, 2024
Thanks for the suggestions. I'll make sure that they set right and you have even more enjoyable stay on your next visit. Thank you for staying with us.

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff wasbvwey nice and check in was quick
Stayed 1 night in Jan 2024
Response from Mathew on Feb 24, 2024
Thank you for stay with us. We are always here to serve you.

8/10 Good

Lauren

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Mathew on Feb 28, 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

8/10 Good

Fredrick

Traveled with partner
people
Response from Mathew on Feb 28, 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

8/10 Good

Brenda

Stayed 1 night in Jan 2024
Response from Mathew on Feb 28, 2024
Thank you for staying with us. We are glad that you enjoyed your stay and thanks for the 4/5 review. We are always here to serve you.

2/10 Terrible

Denise

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No smoke alarm! Two thin bath towels for 3 people! I booked way in advance unfortunately! Chipped bathtub and cracked tiles. They offered slices of bread to toast but no butter or jelly. No milk the 1st day for the cereal. He had to turn on the orange juice machine after we asked if it was available! We were able to make a waffle and there were some granola bars! Staff not friendly, the woman made us feel like she was doing us a favor. Did not feel safe at night, to many shady individuals lurking and yelling!
Stayed 4 nights in Dec 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Enver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Nov 2023

4/10 Poor

Pamela

Stayed 3 nights in Nov 2023

6/10 Okay

Saquon

Disliked: Staff & service
Roaches
Roaches
Stayed 2 nights in Nov 2023

10/10 Excellent

Chan Siong

Stayed 7 nights in Nov 2023

8/10 Good

Dasmen

Stayed 1 night in Nov 2023

6/10 Okay

Saquon

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Saquon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Lisa, Denair

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the tv and heater broken. No coffee pot or shampoo. Very old
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy!
Vinyl floor boards torn up. Most plugs did not work. Wifi very slow. Room smelled like smoke. Residents and guests of hotel walking and talking loudly in front of room at all hours. Breakfast was lame and almost no existent. After first night of 2 night trip I asked if they could have the room clean by 1:30. He insisted I already should have checked out. I showed my receipt and my online payment to them for 2 nights. He was rude and indignant. This small family hotel is in a decent area but the owning family is in way over their head. Avoid this place at all costs. I did not feel safe either night.
Stayed 2 nights in Oct 2023

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Old motel with a new coat of paint.
This is an extremely run down motel.
Stayed 2 nights in Nov 2023

2/10 Terrible

william

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Francis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was reserved for 3 people, for two nights. There were only two hand towels, no wash cloths or bath towels! Only one soap/ shampoo. No cups, or ice bucket. When I inquired at the front desk, I was given a trash bag with a couple handfuls of ice. Day two, arrived to find the key cards didn’t work. Same problem with towels and wash cloths, and no bath mats or soap/ shampoo! The only “breakfast” was either cereal or make your own waffle, nothing to eat on the run. WOULD NOT STAY THERE AGAIN!
Stayed 2 nights in Oct 2023

8/10 Good

Philip, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here two nights for the first time, and it was a decent place. I'll be back.
Stayed 2 nights in Oct 2023

4/10 Poor

Detrius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
High police presence. Front office staff rude.
Stayed 2 nights in Oct 2023

8/10 Good

Ciara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Aida

Stayed 4 nights in Oct 2023

8/10 Good

Jason

Stayed 1 night in Oct 2023

4/10 Poor

chris

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
the water pressure was nearly unavailable barely could call it a shower. the T V would not work told the manager who was present about it she said it would be fixed but no one showed and it was never fixed.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Marie

Traveled with pets
Disliked: Cleanliness, staff & service
Check in lady was nice. Place is a dump.
Stayed 1 night in Aug 2023

4/10 Poor

andy

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Air conditioner grille had brown caked in dust, looked like it hasn't been cleaned in years. Bed bases were all tattered and had very visible stains. The hair drier was also very dirty. Top of desk was sticky, like it's covered in sweat. I saw 1 small cockroach by the bottom of the toilet. The front staff however, seemed like it was the manager Mr. George, was very amicable and professional. He personally checked out some minor issues like the mirror light not working and troubleshoot for me.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sarvesh

Stayed 1 night in Aug 2023

4/10 Poor

jane

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
We roaches in our bedroom, a big one and two very small. The bathroom and sink area was nice and clean. Plenty of hot water. The night manager was very friendly.
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not a clean place and the area was kind of shady a
Stayed 2 nights in Apr 2023

2/10 Terrible

DUNCAN

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived very late and went straight to bed, next morning after waking up I noticed the following wrong with the room. I understand that I paid $63 but I'm just amazed at the standard of this hotel. Have worked for Windham for many years. I woke up in the room and noticed a missing smoke detector which I found in the drawer the three sockets at ground level did not work. This meant there was very little light. The room door lock was not very secure. Upon going for a bath, there was no bath plug or soap so I had a shower. I picked up the shampoo and the bottle was empty. The bathtub was chipped and the grout around the bath was dirty. The bathroom door's bottom hinge was just about falling off. One of the bedside lamps had been broken and the wires were exposed, There's also a large gap between the room switch plate and the wall. I had a 6 hour drive, I just left disgusted. Because of this I'm now staying at Hilton Hotel. On a happier note, the water pressure was excellent and the water was abundant and hot. Yours, Duncan Fraser
Stayed 2 nights in Apr 2023

8/10 Good

Stephen

Traveled with pets
Liked: Cleanliness
Average small hotel. Nothing special or terrible just cheap
Stayed 4 nights in Mar 2023

6/10 Okay

david

Liked: Cleanliness, room comfort
Fair
Not great . Cheap . Under removation i guess
Stayed 1 night in Mar 2023

6/10 Okay

Nancy

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was every nice The outsideof the building was nice looking surrounded by small bussinesses. The room looked a liltte rough it was clean put the bathroom ceiling was peeling off and the light fixer was hanging down But the price was and I had a pet friendly room so I knew it was not going to be prefect
Stayed 1 night in Mar 2023

4/10 Poor

Atul

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was friendly. But the room was super hot due to uncontrollable heat. We had to turn off heat and keep the door open in December weather to bring the temp down. There was no exhaust in the bathroom.

6/10 Okay

Diann

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
no trash cans in room coffee pot missing part no breakfast almost impossible to get taxi much prefer Super 8 in Gainesville, Fl had to ask for sugar, creamer packets Office staff mostly helpful

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very pleasant and worth the value.
Our stay was pleasant. The owner operator was very friendly and recognized us from a previous stay. The room good and clean with fresh bedding and very satisfactory pillows. The bathroom seems to have had a water leak. I’ve had some mold and a spot of something on the door that didn’t look like it belong there.
Stayed 1 night in Nov 2022

2/10 Terrible

Susan

Stayed 1 night in Nov 2022

2/10 Terrible

Aurelo

6/10 Okay

Daniel

Liked: Staff & service
Ok for the price

2/10 Terrible

Carly

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was definitely not the cleanest. Saw a cockroach on the bottom floor during my visit. Thankfully I was on the second floor. Seems like a lot of lamps didn't work, broken tiles, and floor was crumby when we checked in. Not the best but you get what you pay for I guess.
Stayed 4 nights in Oct 2022