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The Umstead Hotel and Spa

Star Rating
5 out of 5
Photo gallery

Reviews

4.8 / 5Exceptional
269 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    PNC Arena
    5 min drive
  • Popular Location
    Carter Finley Stadium
    6 min drive
  • Restaurant
    Wendy's
    7 min walk
  • Restaurant
    McDonald's
    8 min walk
  • Airport
    Raleigh, NC (RDU-Raleigh - Durham Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Premier Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Cary

The Umstead Hotel and Spa is located in Cary. North Carolina Museum of Art and North Carolina Museum of History are cultural highlights, and travelers looking to shop may want to visit Crabtree Valley Mall. Check out an event or a game at PNC Arena, and consider making time for Frankie's Fun Park, a top attraction not to be missed.

Visit our Cary travel guide
4.9/5 guest location rating

Guests like it for

  • Quiet (105 reviews)
  • Safe (101 reviews)
  • Easy parking (79 reviews)

What's nearby

  • Popular Location
    PNC Arena - 5 min drive
  • Popular Location
    Carter Finley Stadium - 6 min drive
  • Popular Location
    North Carolina State Fairgrounds - 7 min drive
  • Popular Location
    North Carolina Museum of Art - 8 min drive
  • Popular Location
    Cary Towne Center - 9 min drive

Getting around

  • Cary Station - 6 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.) - 7 min drive

Restaurants

  • Herons — 1 min walk
  • Wendy's — 7 min walk
  • McDonald's — 8 min walk
  • Tropical Smoothie Café — 8 min walk
  • Dame's Chicken & Waffles — 9 min walk

About this property

The Umstead Hotel and Spa

Luxury Cary resort in Umstead with full-service spa
This smoke-free resort features a full-service spa, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar, and valet parking. All 150 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Free wired Internet and iPod docks are standard, as are flat-screen TVs with cable channels.
The Umstead Hotel and Spa offers 150 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
In addition to a full-service spa, The Umstead Hotel and Spa features a fitness center and a seasonal outdoor pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.
A business center is on site at this 5-star property. This luxury resort also offers spa services, a terrace, and a garden. Complimentary self parking is available on site.
The Umstead Hotel and Spa is a smoke-free property.
Recreational amenities at the resort include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 200 per accommodation, per stay
  • 2 per room
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 20 and USD 50 per person (approximately)
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from March to October. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Property is also known as

  • Hotel Umstead
  • Umstead
  • Umstead Cary
  • Umstead Hotel
  • Umstead Hotel Cary
  • The Umstead Hotel Cary
  • Umstead Hotel Cary
  • THE UMSTEAD HOTEL SPA
  • The Umstead Hotel and Spa Cary
  • The Umstead Hotel and Spa Resort
  • The Umstead Hotel and Spa Resort Cary

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Valet parking: USD 14.00 per night

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Nearby things to do

Activities

Where to eat

4.8

Exceptional

5 - Excellent
233
4 - Good
25
3 - Okay
7
2 - Mediocre
1
1 - Poor
3
4.9
Cleanliness
4.8
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was unique. We give The Umstead Hotel and Spa a Six (6) star rating and looking forward to many more stays in this magnificent property. The restaurant HERONS should have a Three (3) Michelin Star rating. The best!!! RC

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property. First class!! Dining, spa, shopping onsite. Would visit again soon.

Stayed 1 night in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

The night manager called at 6:15 as I was en route to the hotel (a four hour drive.) to inform me of a “glitch” in the reservation system resulting in no room for our Friday night stay. She offered a room at a nearby sub par property at no charge, which was unacceptable, We would be able to check into The Umstead at 3 the following day. I sat in the lobby watching others check in for an hour. The Expedia agent With whom I spoke was unable to affect the situation other than to assure me that the night manager would be in touch should there be a cancellation for the evening. So there were rooms awaiting guests to check in, just not for my booking. I secured a reservation on my own at a property fourteen miles away. My family has visited The Umstead more than twice annually for more than 10 years. We eat & drink on site, purchase spa services & pool cabanas & visit the gift shop. We know several staff members by name. The property was our home away from home. But that night we were treated like strangers. We will never set foot on the property again. A member of management (who had clearly drawn the short straw) called around 4 pm Saturday to invite us to stay Saturday night at no charge. She stated that they typically don’t offer this but as we are valued clients she could make the offer. I declined.

Stayed 2 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Heron Restaurant is the best I have ever had. Heat in rooms is adjustable and heats just fine. Very luxurious setting.

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Excellent service Attention to every need Would stay again

Stayed 3 nights in Nov 2019

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