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Reviews of Wingate by Wyndham State Arena Raleigh/Cary

3 out of 5
Wingate by Wyndham State Arena Raleigh/Cary
6115 Corporate Ridge Road, Raleigh, NC

Reviews

8.2

Very Good

Rating 10 - Excellent. 457 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning Staff was very helpful. Nice breakfast.
Stayed 1 night in Apr 2024
Response from David on Apr 22, 2024
We are glad you enjoyed your stay and the breakfast

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from David on Apr 22, 2024
Thank you for taking time to let us know of your stay.

2/10 Terrible

Derrick

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from David on Apr 8, 2024
I see you were a no show to arrive. We do charge for a guest that reserved a room and did not show

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todd the breafast man was the best thing that ever happened to that location.
Stayed 1 night in Mar 2024
Response from David on Mar 31, 2024
We appreciate the comments about Todd

4/10 Poor

Celeste

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
The pool was so dirty it was gray. That wasn’t even the worst part! They gave us our room key and when we got up to what we assumed was our room it turned out that whoever was in there before us was still there, and so was all their stuff. Shocked, we went back down to the front desk and they got us a new room, but a different style of room than the one I booked. Guess we’re cuddling tonight! On top of that, the AC in our room is broken???
Stayed 1 night in Mar 2024
Response from David on Mar 29, 2024
I apologize for the room confusion. We hope you will give us another chance.Please contact the hotel to make your reservation.

4/10 Poor

Giuseppe Antonio

Traveled with group
Disliked: Amenities, property conditions & facilities
Decent property to stay at on the cheap but wouldn’t recommend families going unless you enjoy the scent of marijuana and stumbling into teenagers drunk laying on hallway floor. One convenient feature of this hotel is the constant wake up call every few hours of the freight train horn as the track seem to run through the actual hotel. Another neat feature of this hotel is the need to reprogram your room keys everyday because they just stop working. Only good part is the close proximity to PNC arena but besides that meh!!
Stayed 3 nights in Mar 2024
Response from David on Mar 27, 2024
I apologize that other guest do not respect that they are in close proximity to others.Unfortunatly we can not correct the train timing

2/10 Terrible

Tay

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is poorly managed. And the rooms are filthy. I would not recommend this hotel AT ALL
Stayed 2 nights in Mar 2024
Response from David on Mar 25, 2024
I understand that the first room you were assigned were not cleaned.I apologize for our error.

4/10 Poor

Kimberly

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathtub dirty. Pillowcases dirty
Stayed 2 nights in Mar 2024
Response from David on Mar 24, 2024
I am concerned that a room just renovated and you were the first guest in had something that appeared dirty. I would like to apologize for not meeting your expectations.

10/10 Excellent

Jacob, Tampa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for anyone traveling to NC State or PNC Arena. We were able to walk from the hotel to the rink and there were plenty of Uber options if the weather wasn’t so nice. Easy access to airport, highways, etc.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
We are glad you stayed with us. Hope to see you again soon.

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Todd is very welcoming and personable.
Stayed 1 night in Mar 2024
Response from David on Mar 18, 2024
Thank you for comments about Todd

10/10 Excellent

Barbara E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family liked the faciltiy
Stayed 2 nights in Mar 2024
Response from David on Mar 13, 2024
Thank you

8/10 Good

Jamie

Stayed 2 nights in Mar 2024
Response from David on Mar 30, 2024
Thank you for letting us know that you enjoyed your stay.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from David on Mar 7, 2024
We are glad you enjoyed your time with us.

10/10 Excellent

Brian

Response from David on Mar 5, 2024
Thank you.

6/10 Okay

Robert

Room was fairly clean , but common areas were not ...
Stayed 4 nights in Dec 2023
Response from David on Mar 5, 2024
Thank you. Plaese revisist us when we have completed improvements.

6/10 Okay

Avery

Liked: Cleanliness
Good hotel, pool could’ve been warmer. Also the pillows were not the greatest
Stayed 3 nights in Feb 2024
Response from David on Feb 21, 2024
We apologize that the pool was not as warm as you prefer. Thank you for staying with us.

10/10 Excellent

Melodie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Shout out to Todd.
Stayed 3 nights in Feb 2024
Response from David on Feb 20, 2024
Thanks for the comments. Todd is a new addition.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and amenities were clean. Only thing I wished was more dining options.
Stayed 1 night in Feb 2024
Response from David on Feb 20, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Annette

Liked: Staff & service, property conditions & facilities
Bed was almost as comfortable as mine
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you taking time to let us know about your stay with us.

10/10 Excellent

Desteny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love how there is a store and a mcdonald’s around the corner just in case you don’t want to drive you could just walk down and get some necessities or food.
Stayed 1 night in Feb 2024
Response from David on Feb 19, 2024
We appreciate you staying with us and are glad you found places to eat.

10/10 Excellent

Nikola

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Feb 2024
Response from David on Feb 15, 2024
Glad to hear we were accommodating

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying there going back soon and workers were wonderful
Stayed 3 nights in Feb 2024
Response from david on Feb 15, 2024
We appreciate you staying with us

10/10 Excellent

Wakeva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from David on Feb 13, 2024
We are glad you enjoyed your stay. Hope to see you in the future.

8/10 Good

Correy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that I stay on the fourth floor or got a better view of the highway!!
Stayed 2 nights in Feb 2024
Response from David on Feb 6, 2024
Thanks for staying with us. Hope to see you again and remind us about you prefer the top floor. We will offer if available.

8/10 Good

chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, hotel was clean, only disappointment was the indoor pool was cold.
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
Thank you for stay with us.

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you let us know you enjoyed your stay.

6/10 Okay

Mariam

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you staying with our hotel

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We are glad you enjoyed your stay.

10/10 Excellent

Fadi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and clean room
Stayed 1 night in Feb 2024
Response from David on Feb 6, 2024
We appreciate you noticing we strive to have rooms clean.

6/10 Okay

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was one of the quieter nicer places to stay in the area with a descent price range, just wish there were more options within walking distance but there is a sheetz and McDonald’s .we usually go through Expedia to make reservations with no issues .however this specific hotel wants your card number immediately so they reached out via phone which I was not comfortable with at all. Never have issues about paying with lower star hotels
Stayed 3 nights in Jan 2024
Response from David on Feb 6, 2024
We implemented a step to help to make sure your room is meeting your needs. We apologize for you being uncomfortable

10/10 Excellent

Alicia

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for staying with us . Hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
Thank you for letting us now you were pleased with your stay.

10/10 Excellent

Royale

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice property. The room was very comfortable with chairs, desk, comfortable bed and clean bathroom. The price was very reasonable. The staff were friendly, professional, and accommodating. I recommend this as a good choice for people visiting Raleigh NC.
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
We are glad you enjoyed your time with us. Hope to see you again soon.

2/10 Terrible

Annmarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David on Jan 29, 2024
If you can offer some feed back for the grade please. This helps us to see how we can try to improve.

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice & clean; conveniently located to freeway & PNC Arena. Would stay here again if ever in the area
Stayed 2 nights in Jan 2024
Response from David on Jan 25, 2024
We appreciate you taking time to let us know about your stay. Hope to see you again soon.

10/10 Excellent

Burnner

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Jan 2024
Response from David on Jan 25, 2024
Thank you for the great remark. Hope you will consider our hotel when you travel this way again.

6/10 Okay

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 25, 2024
We hope you will let us know where we did not meet your expectations so we can try to improve.

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from David on Jan 22, 2024
We are glad you stayed with us. Hope to see you again soon.

4/10 Poor

Natilya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 16, 2024
We appreciate you taking time to give us a response. Can you give us more understanding of the 2 out of 5?

4/10 Poor

sandra

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from David on Jan 15, 2024
Hello Ms. Evans, I see you stayed with us on 1/13/24 and checked out 1/14/24. Can you let us know of any concerns you might have had?

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Room was very clean and comfortable.
Stayed 1 night in Jan 2024
Response from David on Jan 14, 2024
Thank you for letting us know you received good service

10/10 Excellent

Yohannes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and the rooms are spacious. The breakfast is also good.
Stayed 2 nights in Jan 2024
Response from David on Jan 14, 2024
We are glad you noticed. Hope to see you again soon.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Jan 12, 2024
Thank you for taking time to let us know you enjoyed your stay.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a great stay!!!!
Everything went smooth from check-in to check-out! Room was clean as was the property. Rating 4-stars due to the amount of light coming into the room (curtains didn't block all of the parking lot light). Will stay here again!
Stayed 1 night in Jan 2024
Response from David on Jan 9, 2024
We appreciate you letting us know about the curtain not keeping all light out. We look forward to serving you again soon.

10/10 Excellent

Joshua

Stayed 1 night in Jan 2024
Response from David on Jan 9, 2024
Thank you for taking time to let us know you enjoyed your stay with us. Hope to see you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothings perfect
Staff were very nice and professional. The common areas and our room were clean. However, we really wanted to go swimming but the pool water didn't look right. It just didn't look clean. Also, for me the bed was too hard/firm and I know some people actually like their beds that way but I don't lol felt like I was fighting the bed all night because all I did was toss and turned. Oh and the pillows were stiff. I highly recommend they update the pillows other than that it was a nice stay and in a very convenient location. The breakfast was eh a little underwhelming as well but surpringly I'm not letting that affect my overall review of my stay. It wasn't horrible, it just wasn't the best breakfast I've had at a hotel.
Stayed 1 night in Jan 2024
Response from David on Jan 9, 2024
Thank you for the comments. We are in the process of ordering new larger pillows. They will be arriving this month. It is unfortunate that there was not enough selection of breakfast items for you.

10/10 Excellent

Deamon, Palm Coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member that was onsite were great!!! I wish I could remember the names of everyone to post. Danyelle checked us in that night and there were two other gentlemen that helped at other times. Overall experience was great!!
Stayed 3 nights in Dec 2023
Response from David on Jan 8, 2024
We appreciate you staying with us.

10/10 Excellent

linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David on Dec 29, 2023
Thank you for taking time to let us know of your stay. Hope to see you again soon.

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023
Response from David on Dec 28, 2023
Thank you for the nice comments

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from David on Dec 27, 2023
Thank you for letting us know you enjoyed your stay. Hope to see you again soon.