Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel.
It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent.
We booked the room with the balcony overlooking the river (and this is highly recommended).
You will definitely enjoy your stay at this hotel.
Pros: trip advisor/expedia reviews
Cons: A little touch up paint...
Location: Elephant orphanage is in walking distance. Several other sites are about 2 hours away (and are well worth the visit).