Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Super Service, Super Aussicht

Posted Jun 9, 2015
Pros: Service/Freundlichkeit und Aussicht auf der großen Terrasse
Cons: Einzige? --> neue Handtücher
Location: Klasse wandern, Seen in der Nähe
Service war echt klasse, egal ob im Empfang, im Spa, im Restaurant oder Reinigungspersonal. Preise sind sehr moderat. Große Terrasse mit Ausblick auf Watzmann! Spa Bereich sehr gut, Massagen größtenteils hervorragend. Auf jeden Fall wieder! Höchst empfehlenswert
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Grüß Gott, vielen Dank für Ihre Bewertung bei Expedia. Schön, dass es Ihnen bei uns gefallen hat und Sie ein paar schöne Tage bei uns verbringen konnten. Vielleicht besuchen Sie uns bald wieder einmal? i.A. Silke Roßmann Familie Lichtmannegger
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel in delightful spot.

Posted May 1, 2015
Pros: The view
Cons: Not a lot
Location: Good walking area, paths well marked and maintained. Easy trip to Salzberg.
Our room was very clean no comfortable with many unexpected little extras. Tee and coffee supplied daily, CD and radio provided, bath robes and slippers, everything to make our stay enjoyable. We had a big balcony with the most wonderful view of the mountains, it was delightful to sit out in the evening watching the sun go down behind the mountains. The food was good and plentiful, and drinks were reasonably priced. We hope to return sometime in the future.
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Dear Guest, thank you very much for your feedback. We are thankful, that you realized all the details. That makes us happy. best regards Silke Roßmann
5 out of 5
Recommended
for Everyone
by A verified traveler from miami

best hotel we have been.

Posted Apr 19, 2015
Pros: everything
such a nice place. such a nice location. such a nice staff. we have been here 3 times in 3 year. it is always a pleasure. thanks. we will be back.
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Hi, thanks a lot for your assessment. We are pleased, that you enjoyed your stays with us that much and that you return every year. Hope to see you soon. best regards Silke Roßmann
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor

Perfect retreat, great spa, pool, food and staff

Posted Feb 10, 2015
Pros: Room, spa, food and staff
Cons: Wifi connectivity between the various wings, it should be seamless but was not meaning you had to log on each time you moved around he building.
Location: Perfect location to chill out or visit Salzburg or the lakes
Stayed for 7 nights in February mainly to relax in the spa, pool area. Everything was perfect, staff were friendly and the food a delight. We were both vegetarians which was always catered for and dinner/breakfast was a real treat. We stayed in a Junior Suite which was worth the extra, large rooms with extraordinary views. Great location and good for visiting Salzburg and the local area. We will certainly be returning!
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Hello, thank you for taking the time to write a feedback on Expedia. We are more than happy, that you liked our new spa area and found the relaxation you were looking for. Looking forward to welcome you again. best regards Silke Roßmann
5 out of 5
Recommended
for Couples
by Fredo from Porto Alegre RS Brasil

Ótima Estadia

Posted Nov 14, 2014 on Hotels
Excelente atendimento, pessoal muito atencioso e simpatico
Comment from Hotel Management
Aug 15, 2015 by Silke, Hotel Management
Dear Fredo, thank you for your feedback. Hope to see you again, sometime. best regards Silke Roßmann
5 out of 5
Recommended
for Everyone
by Frank from Scotland

Absolutely Berchtesgaden.

Posted Jun 25, 2014
Pros: Staff respect for customers. Willing to help, to treat everyone as if they were special, not just "another booking". Breakfast well organized.
Cons: For me, on a touring budget, the restaurant prices could be lower - so I ate out. But then, the restaurant was so beautiful I'd probably forgive cost.
Location: I only stayed 1 night. But anyone interested in walking, cycling, relaxing - would be happy here.
Slightly out-of-town - but well worth the few extra km. Calm, relaxed, gorgeous Heidi-style scenery all around. Ideal to get away from city life and chaos. Take a stroll and realize life need not be a struggle! Laid back, but nothing sloppy or incompetent. All staff mild-mannered, patient, courteous, interested in GOOD SERVICE rather than going through the motions.
Comment from Hotel Management
Jun 16, 2015 by Silke Ro, Hotel Management
Dear Frank, thank you for your feedback. We are glad, you found the relaxation you were looking for and had a good time staying with us. Hope to see you again. best regards Silke Roßmann
5 out of 5
Recommended
for Couples
by Lucy from England, UK

Perfect for a relaxing get away

Posted Sep 24, 2012
Pros: Food and friendly staff
Cons: wi-fi signal was weak and an internet connection in the room was expensive.
Location: On a hillside in the mountains. Its a 3 minute walk into the main high street, but bear in mind its on a mountain, so its a bit steep.
This was one of the best hotels we had ever stayed in. Our German was rather limited but the staff were still so helpful and understanding. We had a junior suite at the end of the hotel so it had lots of windows and was bright and airy. The bed was amazingly comfortable although having 2 single duvets was a bit weird, but its just the local way. The food was fantastic and really good value and the hotel itself is in a very picturesque mountain valley location.
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Dear Lucy, thank you for your feedback. We are pleased you had a good time and enjoyed your stay. Hope to see you again. best regards Silke Roßmann
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton UK

A good stay all in all

Posted Sep 7, 2012
Pros: Lovely junior suite, good breakfasts, excellent location
Cons: Buffet meals not always brilliant and no a la carte alternative. Occasionally difficult to get acknowledgement/service from restaurant staff
Location: Fantastic
A lovely short-term stop-over for us to enjoy local tourist attractions. Good facilities for longer-term family holidays.
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Hi, thank you for your feedback. We are glad, you enjoyed your stop over. Maybe you will visit us once again? best regards Silke Roßmann
5 out of 5
Recommended
for Everyone
by A verified traveler

Brilliant hotel

Posted Aug 17, 2012
Fantastic hotel that has a very friendly atmosphere where the staff are great and very attentive to your every need. Great facilities and the views from the hotel & swimming pool are brilliant. Would thoroughly recommend this hotel for people looking for a special hotel break.
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Hi, thank you very much for your feedback and your recommendation. We are happy, you had a good time staying with us. best regards Silke Roßmann
4 out of 5
Recommended
for Everyone
by Bonnie from Panama City, FL

Beautiful hotel. Location amazing.

Posted Jul 4, 2012
Pros: The grounds and view.
Cons: No air conditioning
Location: Ramsau is close to Berchestgaden but away from all the crowds with equally beautiful views.
The grounds of this hotel are beautiful. The views are amazing. The breakfast is wonderful. The staff are quintessentially German. Sheep are grazing on the hill off the balcony while you eat dinner and watch the moon rise over the mountains and listen to the blue colored river flow by. BUT, there is no air conditioning. SO, it it is summer, consider that. We asked for a fan, but they had no more. It is absolutely beautiful in the area. If it is under 75 degrees, stay here! :)
Comment from Hotel Management
Jun 16, 2015 by Silke Roßmann, Hotel Management
Dear Bonnie, thank you for your feedback. We are happy you enjoyed your stay, the hotel and the atmosphere. best regards Silke Roßmann