Ratings based on 79 Verified Reviews

4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City USA

Absolutely fabulous Bavarian luxury!

Posted Jul 1, 2017
Absolutely amazing from every standpoint. Friendly, helpful staff, incredible food (3 delicious homemade meals a day included), gorgeous setting, over-the-top spa and sauna, very clean and beautiful rooms. We loved everything about it. Traveled with our two teenage daughters and they loved it too. Very close to Konigssee Lake, and the hotel also gives you reduced fare if taking the local bus.
Comment from Hotel Management
Jul 18, 2017 by Silke Roßmann, Hotel Management
Dear Tina Thank you so much for your your feedback and for your pictures. We are more than pleased thad you had a great time. best regards
4 out of 5
by A verified traveler

Posted May 11, 2017 on Hotels
Beautiful place and very courtesy
Comment from Hotel Management
May 16, 2017 by Silke, Hotel Management
Dear guest Thank you for your feedback. best regards Silke Roßmann
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Easter in Ramsau

Posted Apr 17, 2017
Pros: Everything!
Cons: Nothing!
Location: We went to the Salt mine in Salzburg and it was well worth as we went over 300 meters underground by coal car, on foot and even two wooden slides.
We arrived in this beautiful hotel after cruising across the Atlantic from Florida. The hotel is nestled in the German Alps and it is breathtaking here. The hotel itself is fantastic from our mountain views from our extra large balcony, our very comfortable king canopy bed. All three meals plus afternoon snack is all included. They even provide a free bus pass to anywhere you want to go. Best Best Western we have ever been to.
Comment from Hotel Management
Apr 25, 2017 by Silke Roßmann, Hotel Management
Dear Joe Thank you for taking the time to write an assessement. We are pleased you enjoyed your time staying with us. yours sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly hotel surrounded by mountains

Posted Mar 20, 2017
From the first minute on I felt welcome. Out wishes were not forgotten, our waitress Uta was the lovelyest person ever, and I can only recommend the massage with Patricia. The Junior Suite is spacious, perfect for two. The mountain view is so mesmerizing, you can't wait sitting on the balcony. The heated (yet a bit cold) outside pool looks towards all the surrounding mountains. The hotel is full with tiny details: discover the 3 relax rooms near the wellness area, the tea corner next to the indoor pool (the hotel has its own tea collection with herbs from the area), the backpack in your room that you can use during your stay. The weather was not favourable, so we didn't use it, but you can spend 3 days only in the building without getting bored. Some things that could be improved: - I wish the rooms had extra blankets, so that one could sit on the balcony also when it's colder. - the cleaning staff took put the flowers from the balcony during our stay, and left a mess of soil on the floor. - once we ordered breakfast to the room, and we got a bit different things than we ordered. More, less, other. - they wanted to make us pay twice for the room. When I told them that we've already paid via Expedia, they quickly corrected the sum - but it was a shock. - the gift shop next to the reception doesn't have prices visible for most of the items. You can ask, but it would be nicer to see it right away instead of having to wait unt somebody is free to check.
Comment from Hotel Management
Apr 4, 2017 by Silke Roßmann, Hotel Management
Dear guest Thank you very much for your feedback. We are pleased you had a good time staying with us. I am very sorry for the inconveniece you had reagarding the replacement of the flowers from your balcony and with your payment. If you need some extra blankets or pillows for the room or balcony our room maids will bring them to your room immediately. best regards Silke Roßmann
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Long weekend

Posted Jan 31, 2017 on Orbitz
Pros: General layout, cleanliness, location, spa
Cons: Service and attitude. Serious shortcomings. Nearly everything, from brochures to spa rooms instructions outside each facility, was only in German.
Pleasant countryside hotel, convenient location for a weekend away in a picturesque setting.
5 out of 5
Recommended
for Couples
by A verified traveler from US

An amazing hotel faciong the beautiful Alps

Posted Oct 26, 2016
Pros: everything
Location: Alps road
The hotel is beautiful and wonderfully decorated. we where treated like kings. the room was enormous and the food was fresh plentiful and very tasty. We highly recommend for a couple celebrating their honeymoon (like we did) or just going on a romantic vacation in that hotel.
Comment from Hotel Management
Oct 30, 2016 by Silke Roßmann, Hotel Management
Dear Mr and Mrs Ofer, Thank you so much for your feedback. We are pleased you enjoyed your honeymoon! All the best to you best regards
5 out of 5
by A verified traveler

Posted Oct 14, 2016 on Hotels
Stayed at the hotel during a road trip through Germany and Austria. Super friendly staff who helped us out a lot. The room was great and lovely designed. It had a great wood feature. I didn't use the gym - it is only opened from 8-20 - but it has great equipment. The buffet style dinner and breakfast was fantastic and had a great variety.
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Hi Thank you for your feedback. We are pleased, you enjoyed your stay in Germany. Maybe you will be back some time? best regards Silke Roßmann
5 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Comment from Hotel Management
Oct 18, 2016 by General Manager, Hotel Management
Thank you for 5 stars... best regard Silke Roßmann
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Beautiful Hotel

Posted Oct 4, 2016 on Wotif
Pros: Everything!
Cons: Nothing!
Location: The hotel was easy to locate and nearby so many interesting attractions ie Eagles Nest, Berchtesgaden National Park and Konigsee Lake.
My husband and I were made to feel very welcome and at home at this hotel and no request was too much trouble ie laundry (at late notice), postcard posting, advice on local attractions and directions. The hotel focuses on a quiet, relaxed atmosphere providing excellent faculties. The view of the Alps from the main balcony was stunning which we enjoyed early evening after a delicious dinner. The air is clean and crisp and cows could be heard wearing their bells. It really is "picture postcard" and I highly recommend the Best Western Plus Berghotel Rehlegg.
Comment from Hotel Management
Oct 9, 2016 by Silke Roßmann, Hotel Management
Dear Julie, Thank you for your feedback. We are happy you had a good time. best regards
5 out of 5
by A verified traveler

AMAZING PLACE

Posted Sep 18, 2016 on Hotels
Amazing hotel in an amazing location. All staff work really hard to make your stay perfect. Very friendly. Room was huge with windows or balcony in 3 different aspects. We stayed half board and all food (Typically Bavarian) was fantastic with great choice for both breakfast and dinner. Local area in both Germany and Austria has so much to offer for anybody who likes outdoor activities. We stayed 5 nights and wished we had many more. We would come to this hotel again.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Dear guest Thank you very much for your feedback. We are pleased you enjoyed your time with us and had a good time! Maybe you will be back some time? best regards Silke Roßmann