Ratings based on 507 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento CA

nice hotel close to the church we had to go to.

Posted Aug 30, 2017
Pros: very quiet
Cons: Check out time should be a little later
Location: very convenient
all together we were very comfortable and very nice stay
Comment from Hotel Management
Sep 11, 2017 by Guest Experience Manager, Hotel Management
Thank you for sharing your review. I was delighted to learn that your stay was up to your expectations and you were satisfied with the services provided. We are looking forward to your next visit. Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
4 out of 5
Recommended
for Everyone
by A verified traveler from Hollister, CA

Nice hotel, close to river

Posted Aug 28, 2017
We only stayed one night but it was good and it was close to dinner place we like. Steaks!!! Yesssss
Comment from Hotel Management
Aug 30, 2017 by Guest Experience Manager, Hotel Management
We are happy to hear that you enjoyed your stay and we want to thank you for your review. We hope that you will choose to stay with us again next time you're in the area. Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
2 out of 5
by A verified traveler

NOT WORTH IT AT HALF THE PRICE

Posted Aug 23, 2017
Pros: STAFF AND BREAKFAST EXCEPT COFFEE WAS CRAP
Cons: TOO MUCH TO LIST
Location: SKETCHY INDUSTRIAL AREA
staff was pleasant, breakfast was decent, room seemed clean but smelled like danky smoky ish.... no drain plug in sink, shower drain VERY slow so standing in dirty water while showering, kinda low water pressure..sketchy area WILL NOT STAY THERE AGAIN!!
Comment from Hotel Management
Sep 1, 2017 by Guest Experience Manager, Hotel Management
We are disappointed to hear that you had so many housekeeping and maintenance issues during your stay. We will discuss your feedback with our entire team, to ensure that we take all appropriate action to ensure that these issues are resolved for future guests. We appreciate your review, and we hope to have another opportunity to impress you on a future occasion. Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
4 out of 5
Recommended
for Everyone
by A verified traveler from So Cal

Just a place to stay while house hunting

Posted Aug 21, 2017
Hotel staff were efficient and friendly, room was clean and comfortable, pool facility nice and walking distance to resturants
Comment from Hotel Management
Aug 30, 2017 by Guest Experience Manager, Hotel Management
Thank you for your positive comments. We're happy that you found us to be a suitable place to meet your needs, and that you enjoyed your clean, comfortable room. We are glad that our staff were their usual helpful selves, and trust that you had a good nights sleep. We hope that you will return to stay with us when you are next in the area. Thank you for taking the time to provide us with your feedback. Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
4 out of 5
Recommended
for Everyone
by A verified traveler from Bend, Oregon

Low-key hotel close to the freeway

Posted Aug 17, 2017
Pros: Close to everything I do in town, friendly staff. The carpet was recently replaced in the room I just had, the furniture is nice, new towels.
Cons: The mattresses need to be replaced, they have reached the end of their run.
Location: The Aquatics Center is very close, the Folsom outlet shops are 1 exit up the fwy, Redhawk is only 20 minutes up the hill.
We always stay at the Comfort Inn when we are in Sacramento. It's close to everyone we know and everything we do while in town. Easy freeway access, very friendly and helpful staff, nice breakfast in the morning, etc.
Comment from Hotel Management
Aug 30, 2017 by Guest Experience Manager, Hotel Management
Thank you for staying with us once again, we are delighted to be your hotel of choice in this area. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. We hope to see you again very soon! Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
2 out of 5
by A verified traveler from Los Angeles, CA

Not so happy

Posted Aug 9, 2017
We're so glad that we only have to stay one night at this hotel. A terrible odor hit us the minute we stepped in our room. There were other guest smoking and also talking loudly outside our room late at night (we felt unsafe). I will not recommend this place, especially if you have kids.
Comment from Hotel Management
Aug 30, 2017 by Guest Experience Manager, Hotel Management
We apologize for the poor experience that you seem to have had at our hotel. We apologize for the fact that your room does not appear to have been sufficiently aired prior to you checking in. We will make our housekeeping manager aware of your comments, and ensure that this is a priority when preparing rooms for our guests in future. Thank you for your feedback, we are sorry that you didn't enjoy your stay with us more. Kind Regards, Customer Care Team, Comfort Inn Rancho Cordova
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2017
Overall good Hotel. Only thing I will do different is NOT get a room near the desk. Way to noisy.
Comment from Hotel Management
Jul 21, 2017 by Guest Relations Manager, Hotel Management
We are so happy to hear about your impression of our hotel. It is wonderful to hear we made your stay so positive. We will be happy to accommodate you with a room away from the front desk if you request that on your next stay. Thank you so much for your review. We hope to welcome you back again soon! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jul 13, 2017
This was a good place to stay despite the wait for room to be cleaned
Comment from Hotel Management
Jul 16, 2017 by Guest Experience Manager, Hotel Management
We are sorry that you experienced a wait before you could access your room, but we are very pleased that you enjoyed your subsequent stay. We hope to be your hotel of choice in this area for future visits. Thank you for taking the time to leave your review, we really appreciate it. Best wishes, Hotel Management
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Sacramento

no problems

Posted Jun 26, 2017
What I really like is no problems in a stay and that is what I got. Clean room, decent breakfast, easy check in and out. No problems.
Comment from Hotel Management
Jun 30, 2017 by Guest Experience Manager, Hotel Management
We are very pleased that our property suited your needs so well, and that you enjoyed your stay with us. We hope to welcome you back for another great stay the next time you're in town! Best wishes, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was nice, but pool needed attention

Posted Jun 26, 2017
Cons: The Pool need improvement
Our stay was comfortable but pool need improvement
Comment from Hotel Management
Jun 30, 2017 by Guest Experience Manager, Hotel Management
We are very pleased to hear that you had a comfortable stay with us, although we apologize for the fact that the pool wasn't perfectly clean. Our pool is cleaned regularly, but a slight breeze can blow leaves in very quickly, and we are sorry if you felt that it was unsightly. Thank you for your feedback, we do hope that you will consider staying with us again, we would love to have another opportunity to give you a great stay. Best wishes, Hotel Management