Ratings based on 745 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 17, 2017
Nice hotel, clean room, perfect pool, has starbucks inside
Comment from Hotel Management
Jul 19, 2017 by Happy Manager, Hotel Management
Thank you for staying with us, We are happy to read you enjoyed the pool and Starbucks especially as the weather has been perfect for it. Hope to see you again soon
3 out of 5
by A verified traveler

Disappointed

Posted Jul 15, 2017
This hotel definitely needs an upgrade, everything looks so out dated and our room had a smell. The staff was friendly and helpful. That's to show you brand name is not always what it seems.
Comment from Hotel Management
Jul 17, 2017 by Proud Manager, Hotel Management
Thank you for recognizing this hotels most valuable asset. Its team members! we are also pleased to share that we are in the design phases of a future renovation. We hope to provide you with an excellent product to match the quality service. Thank you for staying with us
4 out of 5
Recommended
for Everyone
by A verified traveler from mays landing, new jersey

Nice hotel, close to fast food, gas stations, etc

Posted Jul 9, 2017
Nice small hotel , small pool area, quiet etc easy check in. Has Starbucks and restaurant but not much else.
Comment from Hotel Management
Jul 10, 2017 by Happy Manager, Hotel Management
Dear Allison, We are happy to read that you enjoyed you stay. Thank you for making the time to review our hotel we hope to welcome you back again soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place close to light rail and able to travel

Posted Jul 5, 2017
The experience was great took the light rail to travel all over town and the staff was helpful and kind. We loved that there was a pool and a Starbucks inside and free parking . The rooms were also very spacious 🤗 The only thing is the rooms need a little bit more insulation.
Comment from Hotel Management
Jul 10, 2017 by Happy Manager, Hotel Management
Dear Traveler, First and foremost than k you for choosing our hotel. We are excited to read that you enjoyed your stay with us and were able to take advantage of all that the hotel has to offer. We hope to welcome you back again soon
3 out of 5
by A verified traveler

Ok hotel

Posted Jul 3, 2017
I requested a quite area for my room n instead it was very load. Not kool, unable to sleep comfortably. Shower nozzle was damaged n no control of water temp..
Comment from Hotel Management
Jul 13, 2017 by Disappointed Manager, Hotel Management
First and foremost thank you for choosing to stay with us. My sincerest apologies about the noise factor as well as the lack of control with the water temp. I have shared your feedback with our team leaders to remedy the situation. Again our apologies and we hope you will give us a second chance when you return to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento,Ca

Nice hotel, and nice room!

Posted Jun 23, 2017
The stuff were nice, the room was big, it was nice and clean. We had a great time staying there, the only thing is that we didn't got free breakfast. My husband said he didn't like their pillows, that he would take his pillow next time. We would stay there again!!!
Comment from Hotel Management
Jun 28, 2017 by LissetteG, Hotel Management
Dear Hazel, Thank you very much for the kind words. We are glad to hear that you enjoyed your stay with us. Sincerely, Lissette Garcia Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from queens, ny

Good location

Posted Jun 23, 2017
We have stayed here before but it seems that it's not as clean as previous visits. Specifically around the pool area. Also upon arrival and for the duration our room smelled like cigarettes. Otherwise it suited our needs. Hope they improve in these areas.
Comment from Hotel Management
Jun 30, 2017 by Marco Filice - GM, Hotel Management
Dear Fran, Thank you for staying with us once again. My apologies regarding the disheveled appearance of the pool area. I have shared your feedback with our team to continue providing the quality experience you have grown accustomed to. Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler

nice, clean and private

Posted May 31, 2017
Pros: location
Cons: gentleman working in bar area back-talking to his supervisor; very uncomfortable.
We only slept there, but seemed very clean, quiet and pleasant staff
Comment from Hotel Management
Jun 30, 2017 by Proud Manager, Hotel Management
Good Afternoon, My apologies regarding the awkward interaction. That is obviously not the presentation that we are seeking for our guests. I do appreciate you recognizing the our most valuable assets. Our Team Members. I am happy to share your review with them.
3 out of 5
by A verified traveler from Seattle, WA

Outdated

Posted May 29, 2017
Convenient freeway location. Interior and rooms were dated and worn. Rooms were clean but weren't all that comfy.
Comment from Hotel Management
Jun 30, 2017 by Marco Filice - GM, Hotel Management
Dear Shawn, Thank you for staying with us. I apologies that you didn't find the room comfortable and we do take pride in our cleanliness. Thank you for noticing! we hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted May 23, 2017
Pros: We stayed here because our conference was here. Perfect
Location: Freeway access to get to anywhere downtown.. It was a quick trip for us to get to the theater and multitude of restaurants
Very nice staff and amenities. They have a Starbucks there and an Italian restaurant. Rooms are clean. Beds are comfortable moderate pillow tops. The AC worked well and we did not hear anything from other rooms on either side of us. So good insulation
Comment from Hotel Management
Jul 21, 2017 by Happy manager, Hotel Management
Dear Debbie, Thank you for staying with us and highlighting so many positive attributes of our hotel. We appreciate your business and hope to welcome you back again soon