Ratings based on 764 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Great Stay

Posted Sep 9, 2017
We were very pleased with our stay. The room was very clean, and the staff was very welcoming and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Terrific hotel

Posted Sep 8, 2017
Just what we wanted and very well appointed throughout. Pool and hot tub area is first rate. Highly recommended
Comment from Hotel Management
Sep 8, 2017 by Happy Leader, Hotel Management
Dear Traveler, Thank you very much for giving us the opportunity to serve you. We are grateful for your business and look forward to serving you again in the future Travel Brilliantly
2 out of 5
by A verified traveler from Sherwood, OR

Theft

Posted Sep 8, 2017
Someone tried to steal the Catalytic converter out of our truck while parked in the parking lot. We stay at this hotel twice a year, but the lack of security in the parking lot may make us rethink it!
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakland

Nice pool area with waterfall

Posted Sep 6, 2017
Cons: The only thing I would have liked is for the restaurant to offer a discount for the breakfast for hotel guests.
Location: Near freeway, Apple Hill
I love this hotel: love the pool with waterfall, fitness center, and the room is large, with new TV and and a great shower. This was our first stay here, but we are in the area a lot and will be back frequently. Feels like a vacation day to stay here. Staff is nice too.
Comment from Hotel Management
Sep 8, 2017 by Happy Leader, Hotel Management
Dear Brigitte, Thank you for choosing us and recognizing this hotels most valuable asset its team members. We are very happy to read that you were able to disconnect and have a vacation like experience with us. Travel Brilliantly
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to be

Posted Sep 6, 2017
This is a great place to stay, only $89 (all fees included) per day. Rooms are very clean, quiet. I stayed on the 9th floor, had a great view. BEST PLACE TO STAY IN THE AREA.
Comment from Hotel Management
Sep 8, 2017 by happy leader, Hotel Management
Dear Traveler, Thank you very much for the recognition. I am happy to share your experience with our team members. We hope to welcome you back again soon. Travel Brilliantly
2 out of 5
by A verified traveler from sacramento

Hot on top floor

Posted Sep 5, 2017
We stayed on 11th floor and it was super hot with air cranked, also a loud ticking sound in wall all night, didnt sleep at all!! Pool was super crouded and not any towels. Kids in hot tub non stop jumping all around!
Comment from Hotel Management
Sep 8, 2017 by Sorry to read this, Hotel Management
Dear Kathy, I am very sorry to read that your stay was as comfortable as we desire it to be. I can assure you that we have shared the mechanical issues you have described with our engineering team. Our sincerest apologies as we hope that you will give us another try in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Rosa

Five Star Hotel

Posted Sep 3, 2017
The customer service was really great. One of the best hotel to book in Sacramento! Fresh made breakfast in their restaurant. The room was very clean and comfortable. Great pricing! They also have Starbucks inside the Hotel.
Comment from Hotel Management
Sep 8, 2017 by Proud Manager, Hotel Management
Dear Blanca, Thank you Very much for making the time to review our hotel. I very much appreciate you recognizing this hotels most valuable asset. Its team members. We hope to welcome you back again soon. Travel Brilliantly
4 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Nice hotel room

Posted Aug 19, 2017
Pros: Nice clean room and nice staffs. Had extra blanket in room & you didn't have to ask for it.
Nice hotel with clean room. But if your room is facing the freeways it gets a little noisy.
Comment from Hotel Management
Aug 20, 2017 by Lissette Garcia, Hotel Management
Good afternoon Milton, Thank you very much for taking the time to fill out a survey regarding your recent stay with us. I am happy to see that overall you had a wonderful experience. Please know that your feedback will be shared with the rest of the staff and they will be recognized for their service. Have a wonderful day and we hope to see you again soon. Sincerely, Lissette Garcia
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 17, 2017
Nice hotel, clean room, perfect pool, has starbucks inside
Comment from Hotel Management
Jul 19, 2017 by Happy Manager, Hotel Management
Thank you for staying with us, We are happy to read you enjoyed the pool and Starbucks especially as the weather has been perfect for it. Hope to see you again soon
3 out of 5
by A verified traveler

Disappointed

Posted Jul 15, 2017
This hotel definitely needs an upgrade, everything looks so out dated and our room had a smell. The staff was friendly and helpful. That's to show you brand name is not always what it seems.
Comment from Hotel Management
Jul 17, 2017 by Proud Manager, Hotel Management
Thank you for recognizing this hotels most valuable asset. Its team members! we are also pleased to share that we are in the design phases of a future renovation. We hope to provide you with an excellent product to match the quality service. Thank you for staying with us