Ratings based on 347 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from atlanta, ga
Clean, quiet and well run hotel.Posted Oct 9, 2017
We could not have been happier with our room. It was so quiet, I actually slept in which I never do! They were doing some renovations (just painting), but we never even saw the painters. Such a well appointed room. Couch, desk, armoire, fridge, coffee station, and nice bathroom. Starbucks in the lobby as well as a bistro and bar. We were very happy at this hotel and would stay there again!!
for Everyoneby A verified traveler
Posted Oct 6, 2017
Nice hotel, room was comfortable. Will recommend my friends.
OntarioPosted Jul 21, 2017 on Hotels
Very friendly front desk staff and drink counter staff. The room was dated and seemed a bit over-priced, but the bed was comfortable.
The a/c was leaking water from the ceiling!!Posted Jul 19, 2017 on Hotels
It looked really nice from the outside when I went in my room it looked comfy until I turned on the a/c than water started leaking from the vent I was gonna call front desk but I thought it would go away negative it was bad I would get water drops on my way to the bathroom SMH but other than that it was nice
Posted Jul 18, 2017 on Hotels
Posted Jul 16, 2017 on Hotels
Coffee and breakfast in the lobby cafe was really good. And the hotel is nice and convenient for the airport and for shopping and dining. Would stay again if I were traveling through Ontario airport again.
Stay was OKPosted Jul 14, 2017 on Hotels
My stay was good, nothing above or beyond. The room was small but nice. The bed was comfortable. I did find food at the head of my bed on floor. Dropped my phone in that area and had to pull mattress back to retrieve it. Thats when I found food on the floor. The restroom was clean and well kept. Room service was fast and on point when ordering extra blanets. The indoor pool was not so friendly..it was cold! The air conditioner blowing freezing air inside the pool area made it too uncomfortable to swim. And this was my main reason for choosing this hotel, was to enjoy the pool. Wow! No heated pool. The ouside area near pool in the back was simply but clean. Bird mess was covering the chairs. Yikes! Customer service during the night shift was aweful and unfriendly. I felt very unwelcome when trying to order food at the cafe. The female was snappy and was sarcastic when I asked a question about an food item. Ignored me and start talking to customers that was at the bar area. Wow! Was she being ...? She made me feel that she was. Day shift was a different feel. Very friendly and made me feel welcomed. Overall, my stay was ok..could have been better if the W/female in the cafe was more friendlier and had a better attitude. And no..I refused to place an order of food with her. Check in and out was easy and fast. Parking was good for me since I did use handicap parking. Oh! I did use the gym. It was ok. Three machines..nothing to brag about.
by A verified traveler
Posted Jul 9, 2017 on Hotels
by Sergio S.
Retirement party for marlyn chavezPosted Jun 26, 2017 on Hotels
Posted Jun 19, 2017 on Hotels