Ratings based on 632 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from bullhead city

Posted Dec 28, 2017
Our first night there was simply awful but the hotel staff turned everything around for us and made it a very wonderful stay
Comment from Hotel Management
Jan 5, 2018 by General Manager , Hotel Management
Thank you so much for your great feedback. We will share this with our team and we look forward to welcome you back in near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hilton Garden Inn Rancho Cucamonga

Posted Dec 17, 2017
Accomodated us very professional with a fantastic service. Highly recommended.
Comment from Hotel Management
Jan 5, 2018 by General Manager , Hotel Management
Thank you so much for your great feedback. We will share this comment with our team and we look forward to welcome you back in near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Perfect after Mt. Baldy Hike

Posted Nov 19, 2017
After a sore day of hiking My. Baldy, it was nice to come to a classy, comfortable hotel. Rooms were comfortable and amenities excellent. Breakfast was delicious and made to order. Hotel staff, esp. Valerie from front desk were very friendly and helpful-excellent customer service.
Comment from Hotel Management
Jan 5, 2018 by General Manager , Hotel Management
Dear Guest, Thank you so much for a great feedback. We will share this great comments with our team and look forward to welcome you back in near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from bellflower,ca

Nice and clean room.

Posted Oct 29, 2017
We enjoyed our stay here. Rooms were very clean and staff was very friendly.
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Hello Raul, Thank you for liking our hotel and staff. We do look forward to welcome you backing in near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Beautiful and clean hotel

Posted Oct 18, 2017
Great hotel! Close to lots of food and shopping options. Only hiccup was we did not have a fan in the bathroom. Besides that, the room was spacious, staff was friendly and attentive, and we were very comfortable. We will be customers for life after this stay.
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Hi Nicole, Thank you for your great feedback, I will relay this to our team and we also look forward welcoming you back in future.
4 out of 5
by Malary

Posted Oct 11, 2017 on Hotels
Comment from Hotel Management
Oct 30, 2017
Hello Mary, Thank you for liking our hotel and staff and we look forward to welcoming you back in future.
5 out of 5
by Deborah

Weekend getaway

Posted Oct 9, 2017 on Hotels
Check in was great. The woman was very friendly and polite. The room was clean and comfortable. The pool and hot tub were great. The hotel was located a little off the main street but still very convenient to the mall and restaurants
Comment from Hotel Management
Oct 30, 2017
Hello Deborah, Thank you for your great feedback. We will relay this to our team and also look forward to welcome you back in future.
3 out of 5
by Ruben

Posted Oct 6, 2017 on Hotels
The hotel was very nice and clean. There was an incident in the room next or across from our room that had a couple fighting & yelling. We called the from desk a couple times. There was an alarm going for a while before it was turned off. We didn't get any sleep.
Comment from Hotel Management
Oct 30, 2017
Hello Ruben, Sorry to hear that your stay did not go well as expected. I will relay this to my team. Feedbacks only make us better at what we do. We do forward in future to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Maria

Work trip - would stay here again.

Posted Oct 6, 2017
We booked last minute at this hotel and it was worth the price, omelets made to order for breakfast etc, and rooms were comfortable, not amazing but nice. Our group was fine with it as a work trip stay.
Comment from Hotel Management
Oct 30, 2017 by Generla Manager , Hotel Management
Hello Hailey, Thank you for your great feedback, I will relay this to our staff. We look forward in future to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Excellent location,close to restaurants and shops

Posted Sep 25, 2017
Pros: Proximity to shops and restaurants and I-10.
Cons: No all was just right
Location: Went to breakfast outside of the hotel one day, our daughter had her hair blow out within walking distance.
The hotel was excellent, very clean and close to shops and I-10. Not far from restaurants in Upland, and surrounding malls stores and more restaurants. The room had two queen beds, accommodating 4 people comfortably. (very little time spent indoors). Had breakfast at the hotel, very good. A little pricey, but hey - now everything is pricey. Indoor pool and jacuzzi, our grand-daughter had a great time in them.
Comment from Hotel Management
Oct 30, 2017 by General Manager , Hotel Management
Hello, Thank you sharing your stay with us. We look forward to welcome you back in future.