Ratings based on 2,202 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from California
Awesome Hotel Close to the IW Tennis GardensPosted Mar 18, 2018
This is a wonderful place to stay close to the Indian Wells Tennis Garden. The room was large and spacious. The Queen sized beds were beautifully done. The only reason we didn't give 5 out of 5, was an issue with the shower, which was immediately addressed by the Front Desk and Maintenance. There are wonderful amenities at the hotel which are a wonderful way to wind down after watching tennis. (They also have a shuttle which goes to the Tennis Garden.) Looking forward to returning next year.
for Everyoneby A verified traveler from Ladysmith BC Canada
In the middle of everything we wanted to do.Posted Feb 21, 2018
Pros: The pool & whirlpool were very magical because of the palm trees being lit up around the bases at night.
Cons: The air conditioner is very noisy. Breakfast should be included.
Location: 20mins. from Palm Springs & the other direction had plenty of sightseeing too.
Very clean & well run hotel. Always coffee & water in the lobby.
for Everyoneby A verified traveler from Chicago
Excellent HotelPosted Feb 19, 2018
Pros: Friendly staff Cookies and refreshments in the lobby
Cons: The refrigerator in the room made loud noises at night.
Location: Many casinos in the area.
Excellent check-in. Provided cookies and refreshments in the lobby. Very friendly and helpful staff. Would stay here again!
for Everyoneby A verified traveler from Los Angeles
Nice hotel, but ......Posted Feb 17, 2018
Nice hotel, very good location, but needs to be updated! Lobby and corridors need better lighting and new carpets. The brunch menu is expensive and very, very poor!
for Everyoneby A verified traveler from Vancouver, Canada
Posted Feb 15, 2018
Cons: Add free breakfast
Great hotel. Fast check-in and very close to many restaurants.
by A verified traveler from CA
Nice hotel.Posted Feb 14, 2018
I like the hotel cleanliness but there were no body lotion provided. I like how they have free coffee, ice water and the best cranberry cookies. However, the cost of the room is overpriced.
for Everyoneby A verified traveler from San Francisco
Quick weekend getaway.Posted Feb 5, 2018
Pros: Cleanliness, location, price.
Cons: The pool area could be a lot more fun/lively. It felt dead out there. Additional wayfinding/signage in corridors. The restaurant was kind of sad.
Location: Plenty of food options!
I really enjoyed my weekend stay. The staff was very nice. Rooms were clean. Location is great. A lot of restaurants nearby. An easy drive to Palm Springs.
for Everyoneby A verified traveler from Penticton
Posted Jan 24, 2018
Overall pretty good, we found it a little loud.........from our room neighbors showers/toilets, doors opening and closing , and people walking in the hallway were very clear.
for Everyoneby A verified traveler
Posted Jan 9, 2018
Great location, nice room. A rip in the chair but everything else wonderful.
for Everyoneby A verified traveler from BC Canada
Good locationPosted Jan 8, 2018
Location is at The River with restaurants, theatres & shops close by.