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Get an overview of this hotelFamily-friendly hotel with 2 indoor pools and casino

Location

This family-friendly Rapid City hotel is within a 15-minute walk of Rushmore Mall and Pirate's Cove Adventure Golf. Central States Fairgrounds and The Journey Museum are also within 3 mi (5 km).

Hotel Features

Along with 2 indoor pools, this smoke-free hotel has a casino and free water park access. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.

Room Amenities

All 267 rooms offer free WiFi, room service, and TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and ironing boards.

Renovations & Closures

This property is undergoing renovations from 20 October 2016 to 15 January 2017 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Best Western Ramkota Hotel features a complimentary water park, 2 indoor swimming pools, a waterslide, and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 36000 square feet (3240 square meters) include a conference center. This family-friendly hotel also offers a casino, a children's pool, and a fitness center. An area shuttle within 10 mi and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite self parking is complimentary.

Best Western Ramkota Hotel is a smoke-free property.

  • Total number of rooms - 267 
  • Number of buildings/towers - 7 
  • Conference space 
  • Breakfast available (surcharge) 
  • Spa tub 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Waterslide 
  • Free area shuttle 
  • Conference space size (feet) - 36000 
  • Conference space size (meters) - 3240 
  • Meeting rooms 20 
  • Number of bars/lounges - 2 
  • Free RV, bus, truck parking 
  • Conference center 
  • Free water park access 
  • 24-hour front desk 
  • Free airport transportation 
  • Number of floors - 2 
  • Business center 
  • Casino 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Express check-out 
  • Fitness facilities 
  • Tours/ticket assistance 
  • Number of indoor pools - 2 
  • Laundry facilities 
  • Garden 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Smoke-free property 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Water park access (complimentary)  
  • Indoor pools  
  • Children's pool  
  • Waterslide  
  • Free Wi-Fi  
  • Area shuttle (complimentary)  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, Free RV, bus, truck parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Desk 
  • Pay movies 
  • Air conditioning 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Television 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Minervas - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-in time ends at 2 AM

Special check-in instructions:

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.

Pets

  • Pets stay free
  • 2 per room (up to 80 lb)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Pets allowed (no fees)

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between USD 4 and USD 12 per person (approximately)
  • Rollaway bed fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Ramkota
  • Best Western Ramkota Hotel
  • Best Western Ramkota Hotel Rapid City
  • Best Western Ramkota Rapid City
  • Ramkota
  • Ramkota Best Western
  • Ramkota Hotel
  • Best Western Rapid City
  • Rapid City Best Western

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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Learn more.
3.7 out of 5
73% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
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Was very shocked on the condition of the hotel!

1 out of 5
by from Casper, Wy
Posted Feb 14, 2017
Pros: The restaurant was very nice! The food was delicious and a great waitress!!!
I selected the Best Western Ramkota because we were attending a merchandising show there. The hotel check in was very easy and the front desk staff was very friendly. Although when we asked her about the show she said that it wasn't on her list. I even went back to the front desk to double check about the show, nope it's not here! Well I guess I must have booked at the wrong hotel. I had to wait until Monday morning to call the office and yes it was at your hotel. The beds were as hard as a rock, so needless to say we didn't get much sleep. The bathtub drain was very slow to drain. That's disgusting!
Comment from Hotel Management
Feb 17, 2017 by Michelle
Thank you for staying with us and offering feedback about your experience. Please accept my apologies for the items you mentioned. I will follow up with my team immediately to address everything immediately.
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Noisy, unfriendly/unhelpful staff

2 out of 5
by from California
Posted Feb 9, 2017
Spent four nights, had very noisy neighbors! Hot water took a long time to get hot. Room was only cleaned once during the four nights. We had to even request toilet paper!!!! Staff not friendly or apologetic or helpful.
Comment from Hotel Management
Feb 11, 2017 by Michelle L., GM
Thank you for staying with us and for providing feedback about your recent stay. Please accept my apologies for any issues you may have experienced during you recent stay. Our team should have addressed any and all of your concerns as soon as you brought them to our attention. I will follow up with my team immediately to make sure we don't have anything like this happen again in the future.
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Comfortable hotel!

4 out of 5
by
Posted Jan 17, 2017
Accessible to most facilities needed with a good restaurant attached! Great service!
Comment from Hotel Management
Feb 15, 2017 by Michelle L.
Thanks so much for staying with us recently. We are so happy to hear you enjoyed our hotel and experienced great service. We hope to serve you again in the future.
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Nice hotel. Beds were stiff. Staff is nice.

3 out of 5
by
Posted Dec 30, 2016
We chose this hotel because of the location and the water park. The pool area with the hot tub was nice too. Will stay again.
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Very nice "old school" hotel.

5 out of 5
by from Phoenix
Posted Oct 17, 2016
Location: To much to do within driving distance to mention. Would stay here again and do more site seeing.
This hotel has an old school layout but is very nice to stay at. Great restaurant. And has many conference rooms for parties/family reunions or business meetings. Cool waterpark which is wonderful for young kids. Wish I could have stayed at this hotel when I was a young kid.
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Nice Hoyel

4 out of 5
by from Chicago
Posted Oct 17, 2016
Pros: The quietness at night and that the location was close to everything.
Cons: The pool water could be a cleaner. The front desk people could be a friendlier.
Location: A mall and multiple restaurants are within walking distance. Mount Rushmore Is a short 20-30 minute drive away. Gas station discount w/hotel stay.
This was a nice hotel located close to everything, the highway, restaurants, shopping areas. It is quiet and comfortable. The price includes entrance to the water park and the pool. Which is great for people traveling with children. Not a big deal to me but the price doesn't include breakfast as it was advertised, and as Best Westerns hotels usually offer. There is a nice restaurant within the premises and multiple restaurants nearby.
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Western feel, friendly home

5 out of 5
by from Indiana
Posted Sep 25, 2016
After all night flight delays, staff went out of their way to get us accommodations ASAP.
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Great water park!

4 out of 5
by
Posted Sep 12, 2016
Pros: Access to interstate and the water park.
Location: Quick access to many Black Hills tourist attractions!
Great location, large facility, great water park and pool!
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Nice hotel with a great little waterpark!

4 out of 5
by
Posted Sep 7, 2016
Enjoyed our stay especially at night in the small but suitable indoor waterpark! Room was clean, beds were comfortable and hotel was close to many of the places we visited.
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Huge place, but loved our room!

5 out of 5
by from Minneapolis
Posted Sep 7, 2016
Beautifully decorated, clean, friendly staff. Really enjoyed our stay.
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