Ratings based on 1,309 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 20, 2017
Very close to many different places to eat. Easy to get to.
5 out of 5
Recommended
for Everyone
by A verified traveler from Altoona, Wisconsin

Great Hotel

Posted Mar 17, 2017
Pros: The staff was helpful with directions and offering help when needed.
Location: The location was great. We stayed here and took day trips to Mount Rushmore, the Badlands, Reptile Garden, and Wind Cave.
The staff was friendly, room was clean, fantastic pool, and a great pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Great hotel by mall

Posted Mar 15, 2017
Clean quiet room. Easily stay here again. Good breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location. Close to food & shopping.

Posted Mar 7, 2017
Added Bonus for choosing this hotel is the 2 free passes to the watiki water park just down the road.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you for your feedback! We are happy to extend our guest two free Watiki waterpark passes per day when they stay with us. Glad you had a blast at the waterpark. Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rapid City

Very Nice. Would Stay Again!

Posted Feb 28, 2017
Pros: Price was amazing. I was very impressed that this was lower than some of the other nearby hotels with slide pools especially for an executive suite.
Cons: While the continental breakfast and variety was amazing, I was sad that the eggs/potatoes werent replenished often. I didnt get my eggs.
Location: I'm a local to Rapid City but for someone out of town, the mall is an easy 1/2 mile away, great restaurants nearby too, summer putt golf down road.
I have had my share of kids' birthday parties at hotels, this was by far the best. The pool was a great size and TWO hot tubs made the kiddos happy. I got an executive suite and the king size separate bedroom was perfect for me and my daughter while my son and his friends spent the night on the pull out couch. Donelle (sorry if i'm getting that wrong) was a GREAT front desk assoc who gave me tons of info on the freebies the hotel offered as well as just friendly who talked and chatted while kids were being kids. I very much appreciated my stay here! Great Belgian style waffles for breakfast and good cereal variety for the kids.
Comment from Hotel Management
Mar 5, 2017 by Danelle, Hotel Management
Dear Kayla, Thank you for taking the time to leave your comments. I am so glad to help you and your family with any information you needed. I cant wait to see you on your next visit to Rapid City.
1 out of 5
by A verified traveler

Nope.

Posted Feb 21, 2017
Not clean. Housekeeping didn't clean room. No clean towels at pool. Will not stay again.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
We truly apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience and will look into these further. Your comments are valued, and your suggestions will be used to consider improvements in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alron Ohio

Perfect place to stay! Comfy and clean.

Posted Feb 16, 2017
Close to I90! Excellent breakfast, clean and quiet room. Very large room and bath! Loved the shower.
Comment from Hotel Management
Feb 26, 2017 by danelle, Hotel Management
Kathy, I would like to thank you for taking your time to share your kind comments. We are glad you enjoyed your stay. If you are ever back in Rapid City we hope you will choose to stay with us. Thanks for your time.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Dog friendly

Posted Feb 16, 2017
We stayed here with our 2 four legged children. One of them over 100 lbs. Everyone was very accommodating and loved on them. There was only a 20 dollar pet fee for our entire stay. Would highly recommend it for anyone traveling with pets.
Comment from Hotel Management
Feb 26, 2017 by danelle, Hotel Management
Karen, , I would like to thank you for taking your time to share your kind comments. We are glad you enjoyed your stay. If you are ever back in Rapid City we hope you will choose to stay with us. Thanks for your time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Place!

Posted Feb 16, 2017
The entrances were dirty and needed mopped but the room was very well kept and clean.
Comment from Hotel Management
Feb 26, 2017 by danelle, Hotel Management
Anonymous will help us facilitate all necessary hotel improvements to ensure a positive guest experience. Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your with the entrance way.But were happy with your room. We take the time to listen to your constructive comments so we can continually improve our services in all areas of the hotel. We hope for another opportunity to exceed your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Posted Feb 10, 2017
Great stay. Great staff. Enjoyed breakfast and like the pool.
Comment from Hotel Management
Feb 26, 2017 by danelle, Hotel Management
Maxx, I shared your comments as direct feedback on what a wonderful job they are doing to achieve our goal of going above and beyond for our guests. Thank you for the positive, informative, and motivational comments. The staff and I look forward to your next visit. Thank you.