Ratings based on 1,201 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Minot, ND

One of the better hotels for the price

Posted Dec 2, 2016
I travel to Rapid City frequently and have stayed at more than a dozen different hotels over the past couple years. For the "middle of the pack" price/night Country Inn & Suites by Carlson is likely the most comfortable stay and ideal central location...especially if you intend to do some shopping like I did over the Black Friday weekend. It's literally a block from Rushmore mall, and a quick jump onto interstate two exits east to the Plaza. You'd have to go as far as SLC to the south or Minneapolis to the NE to find a better shopping experience in my opinion. And this hotel puts you in the perfect spot at the ideal price to unwind comfortably after spending the 40-100 bucks you saved per night passing on the few upscale hotels in town. If you're a stickler for all things glamorously new and spotless, and value such things enough to pay double then this isn't the place for you.
4 out of 5
by A verified traveler from US

Nice hotel in a good location

Posted Dec 2, 2016
We stayed in a one bedroom suite. The beds were comfortable and we were impresssed with the selection of items for the free breakfast. Staff was friendly.
5 out of 5
by A verified traveler from US

not enough information given

Posted Nov 28, 2016
Pros: clean quite nice variety breakfast friendly staff
Cons: new pillows
had a late ck in but not given coupon for area discounts so I missed out on winning at the deadwood casinios !and discount on meals at Fridays not a biggie complaint just a disappointment loved the king bed room with 2 tvs they could update their pillows for more comfort
4 out of 5
by A verified traveler

Easy access on & off the freeway

Posted Nov 28, 2016
Pros: Easy access
Quick overnight trip....Only problem was noisy residents carrying on in the hallway...
2 out of 5
by A verified traveler from US

Beware for hidden fees

Posted Nov 28, 2016
Stayed at this hotel last week and had it prepaid through expedia, but apparently there was another bogus 7.95 fee charged after the fact. Hotel and room were nice but I don't like surprise charges on the credit card. Complained and they said it was apparently listed on the card that was signed when I checked in (probably in fine print). Will stay somewhere else next time.
5 out of 5
by A verified traveler from New Zealand

Perfect for our overnight stay

Posted Nov 28, 2016
Pros: Very good breakfast.
Just what we needed for a one night stay to see Mt Rushmore, plenty to see in Rapid City, this place is very close to a mall and very easy to get on and off the interstate.
5 out of 5
by A verified traveler from SD

Great place to stay!

Posted Nov 27, 2016
Check in was fast and easy. We got a great rate and received an upgrade. Will definitely being stay here again!
Comment from Hotel Management
Nov 27, 2016 by Danelle, Hotel Management
Guest, I would like to thank you for taking your time to share your kind comments. We are glad you enjoyed your stay. If you are ever back in Rapid City we hope you will choose to stay with us. Thanks for your time
3 out of 5
by A verified traveler from sd

Hotel staff friendly room

Posted Nov 26, 2016
Pros: Staff was friendly maybe just not enuf staff to clean etc
Stayed 2 nights no fresh towels for 2nd day beds not remade. Room was clean when arrived. Breakfast wasn't available in the morning 1 hr after it was to be available
Comment from Hotel Management
Nov 29, 2016 by Danelle, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services in all areas of the hotel. We hope for another opportunity to exceed your expectations.Due to are Holiday season we did offer limited service we are sorry you were not told of this at check in.
4 out of 5
by A verified traveler from US

Great place

Posted Nov 26, 2016
Inexpensive place with great amenities and location
Comment from Hotel Management
Nov 26, 2016 by Danelle, Hotel Management
Guest, I would like to thank you for taking your time to share your kind comments. We are glad you enjoyed your stay. If you are ever back in Rapid City we hope you will choose to stay with us. Thanks for your time
4 out of 5
by A verified traveler from Costa Mesa, CA

Great hotel for the price

Posted Nov 24, 2016
Nice hotel - an excellent value for the price. A little further than I would have liked from Mt. Rushmore, but still only a 15-20 minute drive. My son loved the waterslide and the complimentary cookies. Very helpful staff who gave us a lot of information with a smile. It was also wonderful to have a laundry facility on site.
Comment from Hotel Management
Nov 26, 2016 by Danelle, Hotel Management
Guest, I would like to thank you for taking your time to share your kind comments. We are glad you enjoyed your stay. If you are ever back in Rapid City we hope you will choose to stay with us. Thanks for your time