Ratings based on 958 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from South Dakota

Dirty and broken facilities

Posted Jun 21, 2018
The tub wouldn’t drain, in the bathroom I had to move down three sinks to get soap to wash my hands and then that sinks water wouldn’t work so had to move back three sinks back down!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Waterpark

Posted Jun 19, 2018
Extra 17.99 per person for the waterpark but kids love it.
4 out of 5
by A verified traveler

Posted Jun 14, 2018
Nice room, very comfortable
4 out of 5
by A verified traveler

Posted May 25, 2018
Comment from Hotel Management
Jun 8, 2018 by DeLana R. Grimsrud-Assistant General Manager, Hotel Management
Thank you for taking a moment to rate your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the near future
4 out of 5
by A verified traveler

Posted May 25, 2018
Nice hotel, rooms a little small
Comment from Hotel Management
Jun 10, 2018 by DeLana R. Grimsrud-Assistant General Manager, Hotel Management
Thank you for taking a moment to share your feedback. We are glad to hear you enjoyed your experience at the Fairfield Inn & Suites-Rapid City. We hope that you will stay with us again, and we do have larger suites, and extended rooms that offer a bit more room to spread out in, these may be available at check-in if they are not available online when you book. Just let the front desk staff know, and they will do everything they can to help make your stay the best possible.
5 out of 5
by A verified traveler from NYC

Posted May 16, 2018
Super friendly fast and efficient. Comfy room that was clean and up to date. Can’t beat there prices.
Comment from Hotel Management
May 20, 2018 by DeLana Grimsrud- Assistant General Manager, Hotel Management
D, Thank you! We are thrilled to hear you enjoyed our hotel, price and staff! We hope to see you again, the next time you are in the are!
5 out of 5
by A verified traveler

Posted May 15, 2018
Very clean up to date and very nice staff.
Comment from Hotel Management
May 20, 2018 by DeLana Grimsrud- Assistant General Manager, Hotel Management
D, Thank you for your feedback. We are happy you enjoyed the hotel and the staff, and we can't wait to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Very nice hotel!

Posted May 14, 2018
Hotel was very nice, clean, staff was friendly, great location, comfy beds. It was a perfect stay for us!
Comment from Hotel Management
May 20, 2018 by DeLana Grimsrud- Assistant General Manager, Hotel Management
Ryan, Thank you for your feedback on your stay! We strive for perfection, and are thrilled to hear we were able to deliver on that goal for you and your family! We look forward to seeing you again soon!
5 out of 5
by A verified traveler

Posted May 12, 2018
very nice, would highly recommend
Comment from Hotel Management
May 13, 2018 by DeLana Grimsrud- Assistant General Manager, Hotel Management
Thank you for your feedback! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted May 5, 2018
Comment from Hotel Management
May 6, 2018 by DeLana Grimsrud- Assistant General Manager, Hotel Management
Thank you for your feedback! We are happy to hear you enjoyed your stay, and hope to see you again soon. Liv Well & Safe Travels