Ratings based on 324 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Southern California
Loved it!Posted Oct 6, 2015
Location: It's is right by the mall and plenty of other places to eat and shop. It is located right off Interstate 90.
Even though it was a little ways from my event, I loved it! The room was cozy, the staff was accommodating (with the exception of one male front desk, older guy who was a little condescending about where the utensils were located when my check in gal did not mention it at all). I only microwaved some items and didn't eat the breakfast but the coffee was good an hot for the rainy days during my visit.
for Everyoneby A verified traveler from colorado
Wonderful suite!Posted Sep 14, 2015
The suite was so roomy and we loved the in room hot tub. Perfect after a day of sports. The bed was very comfortable and nice to have a refrigerator with our own ice maker. Having laundry facilities was great too. Breakfast choices could have been better - but the room and the price made up for that.
by A verified traveler from Salt Lake City
Bait And Switch Cheated on RoomPosted Sep 8, 2015
Pros: The hotel was reasonably clean, and located conveniently to where we were going.
Cons: Give the customer what they purchased.
We paid for 2 standard rooms, which are 1 bedroom suites. We received one 1 bedroom suite and 1 studio with handicapped equipment. The clerk said that since we booked through Expedia that we were not guaranteed those rooms even though we paid for the rooms 2 months in advance, the hotel decided to give our room to a late check in family. Leaves a bad taste in my mouth for Expedia and the hotel.
for Everyoneby A verified traveler
Posted Sep 5, 2015
Good place to stay while visiting the Badlands and Mt Rushmore
for Everyoneby A verified traveler from Castelfranco Veneto
Buon hotel leggermente fuori dal centroPosted Aug 18, 2015
Pros: condizioni delle struttura, camera pulita e confortevole.
Location: Situato a 5 minuti di auto dal centro di Rapid City è comodo per visitare la zona delle Black Hills e Badlands.
L'hotel è confortevole e gradevole anche architettonicamente, è situato appena fuori dal centro di Rapid City che comunque non offre molto tranne alcuni buoni locali dove mangiare e qualche negozio, il centro è facilmente raggiungibile in 5 minuti di auto. Abbiamo soggiornato due giorni in quattro persone in una stanza sufficientemente ampia e comoda, pulizia della stanza ottima.Colazione e piscina nella norma. Buon punto di appoggio per visitare Mount Rushmore e le altre attrattive della zona delle Black Hills. Personale cordiale e simpatico.
for Everyoneby A verified traveler from Hudson, WI
Nice hotelPosted Jul 13, 2015
The hotel was very nice and comfortable. Upon checkin our room was upgraded which was a great surprise! We brought our dog and the pet fee was only $10 which was an added bonus. Only downfall was the pool and hot tub temperature. The pool was very cold and the hot tub was only Luke warm. Other than that no complaints Grandstay Hotels are wonderful and I would highly recommend.
for Familiesby A verified traveler
Posted Jun 14, 2015 on Hotels
for Familiesby Carissa
Posted Jun 10, 2015 on Hotels
for Everyoneby A verified traveler from Texas
Nice, spacious hotel at a fair pricePosted Jun 9, 2015
Pros: Large rooms
Cons: front desk clerk access
Very pleasant stay at the GrandStay Residential Suites - Rapid City. The room was very spacious with 3 flat screen TVs, a whirlpool tub as well as a regular tub/shower. The staff was very friendly and helpful and full of quality recommendations for places to eat and things to do in the area. The only negative I could find is needing to dial the phone at the front desk to get assistance. Often the desk clerk was just around the corner, but it left the impression they were busy elsewhere and a slight inconvenience.
for Couplesby A verified traveler
Clean but bed uncomfortablePosted May 21, 2015 on Hotels
The staff at the Grandstay were very nice and the free breakfast was very convenient. My only negative for this place was that the bed was very stiff and uncomfortable. I woke up with a sore back every morning.