Ratings based on 291 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Pottstown, PA
Posted Jul 7, 2016
The hotel room was clean and tidy. Breakfast was ok, just not well stocked. The staff was very nice.
Comment from Hotel Management
Jul 11, 2016 by General Manager, Hotel Management
Dear Kirstin, Thank you for staying with us and leaving us a review. I want to apologize for the lack of supplies in the breakfast area. We hope you will choose to stay with again so we can show you a great experience that we believe every guest deserves. Warm regards, Lydia Franz General Manager
by A verified traveler from Lebanon, PA
National Monuments convienientPosted Jul 3, 2016
Highways were easy to access for traveling to attractions. Rooms were clean and pleasing. Bathtub could have used a non-slip mat.
by A verified traveler from Lincoln, Ne
Great for families and good locationPosted Jun 28, 2016
This is a great newer hotel that is close to the Interstate with easy access to activities. There is also a new strip mall nearby with eating and shopping options. Please note that they only have "lite" room service and you can get new towels daily but they won't make the bed daily. My family loves the extra room the suite provides!! Breakfast is adequate to start our day.
by A verified traveler from SD
Adequate recently built extended stay hotelPosted Jun 26, 2016
Check in/checkout went very smoothly. Hardworking breakfast staff and nice variety of choices, but they were overwhelmed with the breakfast crowd and supplies ran out - 3 days w/o OJ. Also wake up alarm service did not work. Cambria Suites, the next door sister hotel, nicely complemented our experience.
Posted Mar 4, 2016 on Hotels
Posted Feb 7, 2016 on Hotels
by Tori from cowley wy
Posted Feb 5, 2016 on Hotels
We told the maid that we would like our room cleaned and she didnt come back. Also the people next door were playing loud music and being extremely loud at midnight. We did tell desk and they asked people to quiet down but it was still loud.
Posted Feb 2, 2016 on Hotels
Everything was great except the breakfast didn't have many options. I think if they have a better breakfast, the hotel will be perfect.
by A verified traveler
Posted Feb 2, 2016
Pros: Kitchenette and spacious rooms
Cons: The sofa sleeper was not very comfortable and poor quality.
Location: It was a quite remote location far away from shopping malls and downtown Rapid City. If you're an outdoorsman Cabela's was right next door.
The staff was slow at check in, but it was a late check-in, after 11:00 PM and there was only one check-in clerk. Staff could of been more friendly.
by A verified traveler from WY
Could have been betterPosted Jan 18, 2016
A bit noisy with a lot of youth running up and down the halls. Has a large diesel truck running all night outside the window. Staff didn't leave extra coffee for next day nor towels.