Posted Aug 2, 2016
I choose hotels for three reasons: clean room, free breakfast and a decent exercise facility. The room was OK but the breakfast was not always plentiful (ran out of eggs on at least two of the five days we were there), plus breakfast service shuts down too early for vacationers. The coffee was not hot one of any of these days, and the hot water was tepid at best if I wanted tea. Also, the fruit selection was horrible--mealy Red Delicious apples and really old oranges. The exercise room was way too warm and the air conditioner wasn't working. I complained about the lack of AC at the desk and got a "Sorry," but no fix to the problem. Also, there were no towels and no cold water in the dispenser--in fact the dispenser was empty, which I also reported to the front desk and nothing was done about it. The treadmill also wasn't functioning properly. Our room was clean enough, but the curtains did not block light from outside at night--they needed to be about three inches longer. All told, a rather disappointing stay for a vacation. Also, we had to have our room keys reset almost every day during our stay, so the hotel needs to get some new keys or figure out how to make these work properly.