Ratings based on 956 Verified Reviews

3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from LI,NY

Yellowstone Trip

Posted Oct 16, 2017
It was an okay experience. It was located a little out of the way, not the worst area, not the best
Comment from Hotel Management
Oct 19, 2017 by Management, Hotel Management
Dear Glenn, Thank you for taking the time to communicate to us why some of our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
3 out of 5
by A verified traveler

Place to stop when passing through

Posted Oct 16, 2017
Thin walls. Your neighbors business is your business.
Comment from Hotel Management
Oct 19, 2017 by Management, Hotel Management
Dear Customer, Thank you for taking the time to communicate to us why some of our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Beautiful room that over looked the city

Posted Oct 14, 2017
It was an amazing hotel. They had beautiful views of the city and great room layout. You could tell the room was clean and great staff available
Comment from Hotel Management
Oct 16, 2017 by Management, Hotel Management
Dear James, Thanks for staying with us and Thank you for taking the time to give your feedback to us ! We highly appreciate your feedback and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Very comfortable for the cost. We were very pleased at how it was closer to Black Hills than any other motels in Rapid City.
Comment from Hotel Management
Oct 12, 2017 by Management, Hotel Management
Dear Gina, Thanks for staying with us and Thank you for taking the time to give your feedback to us ! We highly appreciate your feedback and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Collins, CO

It was fine.

Posted Oct 9, 2017
The Travelodge was the perfect inexpensive hotel for our girl's weekend. Sure, three of us were in a room with two full beds, but we didn't mind getting cozy. The hotel was easy to find and a great stepping off point for our weekend exploring the Badlands, Black Hills National Forest, Mount Rushmore and other places nearby.
Comment from Hotel Management
Oct 10, 2017 by Management, Hotel Management
Dear Sarah, Thanks for staying with us and Thank you for taking the time to give your feedback to us ! We highly appreciate your feedback and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Oct 2, 2017
Location: shop and sightseeing
multi older buildings. steep driveways . beds okay.
Comment from Hotel Management
Oct 3, 2017 by Management, Hotel Management
Dear Lisa, Thanks for staying with us and Thank you for taking the time to give your feedback to us ! We highly appreciate your feedback and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Breakfast has zero protein items and poorly stocked.
Comment from Hotel Management
Oct 4, 2017 by Management, Hotel Management
Dear Customer, Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future. Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
5 out of 5
Recommended
for Everyone
by A verified traveler from Granite City, Il

Perfect location

Posted Sep 24, 2017
We en joyed seein g all on our buc ket list, our last trip
Comment from Hotel Management
Sep 25, 2017 by Management, Hotel Management
Dear Norman, Thanks for staying with us and Thank you for taking the time to give your feedback to us ! We highly appreciate your feedback and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
3 out of 5
by A verified traveler

Pictures on Web site

Posted Sep 21, 2017
The pictures on Web site makes the property look nicer than it is. We were disappointed
Comment from Hotel Management
Sep 25, 2017 by Management, Hotel Management
Dear Customer , Thank you for taking the time to communicate to us why some of our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City
3 out of 5
by A verified traveler from Los Angeles, CA

Mediocre at Best

Posted Sep 17, 2017
It was a very old hotel that looks nothing like the photos. It was hard to get ahold of anyone beforehand. I had to call 4 times before the phone even rang. The rooms were basic, definitely nothing fancy, but clean. The pillows were the worst- they were all squares! Four tiny square pillows, and zero normal sized, rectangle pillows. All the rooms are on the first floor with separate entrances from outside, which felt kinda dangerous. Breakfast was basic; waffles, toast, English muffins, hard boiled eggs, fruit loops, and Raisin Bran. No healthy options for someone trying to avoid Sugar/carbs. All in all it was cheap and you get what you pay for I suppose. If you're trying to save money it wasn't terrible. It just wasn't great either.
Comment from Hotel Management
Sep 19, 2017 by Management, Hotel Management
Dear Briana, Thank you for taking the time to communicate to us why some of our services did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We highly appreciate your feedback as it will assist us in becoming better at what we do. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future. Thank you, Management Travelodge, Rapid City