Ratings based on 114 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2015
Cons: gulf car / transportation / roundabout front the main lobby.
no heater on the private swimming pool..?? we booked in winter time, so no one of my family could use the pool..!! however we pay for that not for public.
Comment from Hotel Management
Dec 19, 2015 by coveresort, Hotel Management
Dear Valued Guests, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience particularly with the pool temperature in the villa, hence the hotel pool are architecturally designed non-temperature controlled moreover your gracious feedback will be assess in order to improve our facilities and services offered to our guests. Thank you, once again and we look forward to be of continued service. Sincerely yours, General Manager The Cove Rotana Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from dubai

Nice hotal

Posted Dec 4, 2015
It was very nice time and place to be there , I would like to visit this place again of sure
Comment from Hotel Management
Dec 7, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you for staying with us. We were delighted to read that you have enjoyed your stay, our facilities and services meet your expectations. We certainly look forward to welcome you back. Kind regards General Manager The Cove Rotana Resort
Comment from Hotel Management
Dec 7, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you for staying with us. We were delighted to read that you have enjoyed your stay, our facilities and services meet your expectations. We certainly look forward to welcome you back. Kind regards General Manager The Cove Rotana Resort
5 out of 5
Recommended
for Getaway With Friends
by ANTHONY

This traveler left a rating score only Posted Nov 9, 2015 on Hotels
3 out of 5
Recommended
for Couples
by Meho

Posted Sep 29, 2015 on Hotels
Hotel is O.K., but hotels.com shark the clients. We paid biggest Price in comparing with all other guests. We paid with breakfast, but on reception informed us that "Hotel.com reserved without breakfast. Thanks & Good Luck
Comment from Hotel Management
Dec 5, 2015 by General Manager, Hotel Management
Dear Valued Guest, With pleasure we learnt that in general you enjoyed your stay with us. Please accept our sincere apologies for the inconvenience caused regarding your reservation package. We have investigated and established that your Travel Agency failed to include the breakfast in your booking. Once again, Thank you very much for your constructive feedback and we hope this will not deter you from coming back to the Cove Rotana in the near future. Kind regards General Manager The Cove Rotana Resort
4 out of 5
by yazan a.

too much money for a ver bad room view

Posted Sep 28, 2015 on HotelClub
the room was like a jail, no view, slow in delivering towels, the breakfast was great, but I have to always ask them for things to do for example when they took forks and knives they don't fill the table with clean ones I always have to ask them please take my plates ...please bring me clean handkerchiefs, please bring new forks and spoons,,, the pool closed at 6 because there's no guardians even if you were an adult
4 out of 5
Recommended
for Couples
by Jackie from Dubai

Posted Sep 28, 2015 on Hotels
Wonderful
Comment from Hotel Management
Dec 5, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you very much for your comments following your recent stay with us. We were delighted to read that you have enjoyed your stay, our facilities and services meet your expectations. We look forward to welcoming you back in the near future. Kind Regards, General Manager The Cove Rotana Resort
5 out of 5
Recommended
for Families
by Khaleel

Posted Sep 8, 2015 on Hotels
Comment from Hotel Management
Nov 21, 2015 by General Manager, Hotel Management
Dear Valued Guest, It was truly a pleasure to serve you. To further improve our services, we would be glad if you can elaborate on your experience if your time allows. Your input would be shared with our team in order to modify our offerings to meet your expectations. Thanks again, and we look forward to hearing from you. Best Regards General Manager The Cove Rotana Resort
5 out of 5
Recommended
for Families
by Pankaj

This traveler left a rating score only Posted Aug 31, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Marie from Paris

Génial !

Posted Aug 30, 2015 on Hotels
Cadre magnifique, hôtel génial Un paradis sur terre !
Comment from Hotel Management
Oct 31, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your review and for choosing our hotel. We were delighted to read that you have been overall impressed with the quality of our hotel facilities and glad that you enjoyed your stay with us. We are looking forward to having you again as a guest in our hotel. Sincerely Yours, General Manager The Cove Rotana Resort
3 out of 5
Recommended
for Getaway With Friends
by Hajer from UAE, Abu Dhabi

..

Posted Aug 29, 2015 on Hotels
Unsatifyed of the services..
Comment from Hotel Management
Oct 31, 2015 by General Manager, Hotel Management
Dear Valued Guest, Thank you for your review of your recent stay with us at the Cove Rotana. I was disappointed to read that you were dissatisfied with our services. Your review will be shared with my team in order to understand the shortfalls in service and in order for us to continuously improve. Thank you very much for your constructive feedback and we hope this will not deter you from coming back to the Cove Rotana in the near future. Kind regards, General Manager The Cove Rotana Resort