Outdoor pool

Reviews of Hi Hotel

4 out of 5
Hi Hotel
649-649/1-176 Asoke-Din Daeng Rd, Dindaeng, Bangkok, Bangkok

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 159 reviews" "
Rating 8 - Good. 74 out of 159 reviews" "
Rating 6 - Okay. 41 out of 159 reviews" "
Rating 4 - Poor. 11 out of 159 reviews" "
Rating 2 - Terrible. 4 out of 159 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Khadija

Liked: Cleanliness
Average hotel, could be improved.
Hotel was clean and well located for people heading to the airport, however, the air con couldn’t be changed in the room as the buttons were broken. Breakfast wasn’t impressive either, you get given a plate of eggs ham and bacon, but no one asked what I wanted. (I don’t eat pork - so the food was wasted). Toast is all you can eat, as is the coffee. Also don’t take the water from the fridge, these are charged - which is just cheeky because they’re in plastic which makes them easy to take out for the day. Whereas the free ones are glass bottles that once opened can’t be closed.
Stayed 1 night in Mar 2020

8/10 Good

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
everything was great during the stay.
Stayed 3 nights in Feb 2020

6/10 Okay

Grafton

Liked: Cleanliness, property conditions & facilities, room comfort
Bangkok
Well the hotel is not really close to anything and the breakfast was bad. Upstairs restaurant was out of menu items. But overall nice room.
Stayed 1 night in Feb 2020

10/10 Excellent

Haluk

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Problems with locking the door, moulding in the bathroom, bad restaurant on the rooftop with really bad service, pool is extremely small (pictures makes it look a lot bigger)
Stayed 2 nights in Feb 2020

4/10 Poor

Frédérique

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Hannah

Stayed 1 night in Feb 2020

8/10 Good

candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in busy city
Great breakfast. Nice to stay somewhere with exercise machines and a small pool. Decent location too.
Stayed 1 night in Jan 2020

8/10 Good

hafiz aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable with price
Toiletries was not available properly otherwise good Also, there should be some arrangement for halal and vegetarian food. So that muslims could also enjoy
Stayed 2 nights in Jan 2020

6/10 Okay

Olivia

Traveled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Gail

Liked: Cleanliness, staff & service, room comfort
Lovely Hotel
Hotel was very good, but a bit out of the centre so would have to use taxis to get about.
Stayed 2 nights in Jan 2020

8/10 Good

Dui Kee Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

4/10 Poor

Unknown

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property is far from city centre and is not cheap to travel from here to city centre. Breakfast doesn’t make much option.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room and very friendly and helpful staff.
Stayed 1 night in Jul 2019

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Natalee S. on May 14, 2019
Dear Valued Client, Thank you for your time sharing your comments. We hope we can serve you again in your next visit.

8/10 Good

Teerawat

Liked: Cleanliness, property conditions & facilities, room comfort
Big room with rooftop bar
Room is bigger than I though but old (in my opinion). Breakfast is fine.
Stayed 1 night in Apr 2019
Response from Natalee S. on Apr 29, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

A

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019
Response from Natalee S. on Apr 29, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

AT, Bangkok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean and staff are very friendly
Stayed 2 nights in Feb 2019
Response from Natalee S. on Mar 6, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018
Response from Natalee S. on Dec 20, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Stephanie, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was good. Our stay in Bangkok was one night. It was about a 30-40min taxi drive from Lumpinee Stadium and 30min from the Suvarnabhumi airport.
Stayed 1 night in Nov 2018
Response from Natalee S. on Nov 27, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

tony, Melbourne Austalia

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel but next to a busy road. Not too many places to eat nearby. Good if close to your place of work.
Stayed 4 nights in Nov 2018
Response from Natalee S. on Nov 27, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Neo

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018
Response from Natalee S. on Nov 27, 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Min

Liked: Cleanliness
Topfloor restaurant for dinner only. Photo mislead
The reason we booked for this hotel was the great view from top floor restaurant. it was impossible to have lunch because restaurant opens for dinner only. Photo shows false ads. we ordered cocktail and an ice cream at night to enjoy the view but took about 20mins to get our order to the table. not happy wifi was bad, always need to sign in again in the morning with user name and password. very annoying signal was bad too.. check in staff was not friendly, no greetings when we leave or return back. Shower tiles is dirty and yellow. will not come back to this hotel.
Stayed 4 nights in Oct 2018
Response from Natalee S. on Nov 7, 2018
Dear Valued Client, Thank you for your time sharing your comments. This will surely address to all concern department for more improvements. On behalf of the hotel management, we do thank you for your visit and we hope we can serve you again in your next visit. Trust hotel will update all necessary things to make our in-house guest more comfortable. Have a great day ahead. Thank you

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel wifi need some working on it. Very slow connection. The hotel room that I stayed in, the shower room ceiling is leaking water and it looks very unpleasant.
Stayed 9 nights in Sep 2018
Response from Natalee S. on Oct 3, 2018
Dear Valued Client, Thank you for your time sharing your comments. This will surely address to all concern department for more improvements. On behalf of the hotel management, we do thank you for your visit and we hope we can serve you again in your next visit. Trust hotel will update all necessary things to make our in-house guest more comfortable. Have a great day ahead. Thank you

8/10 Good

Joe, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Mould needs around basin needs attention Otherwise good! Also need to login to wifi each day which is annoying
Stayed 1 night in Sep 2018
Response from Natalee S. on Oct 3, 2018
Dear Valued Client, Thank you for your time sharing your comments. This will surely address to all concern department for more improvements. On behalf of the hotel management, we do thank you for your visit and we hope we can serve you again in your next visit. Trust hotel will update all necessary things to make our in-house guest more comfortable. Have a great day ahead. Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Clean room , great location for dining and shopping,value for money
Stayed 3 nights in Sep 2018
Response from Natalee S. on Oct 3, 2018
Dear Valued Client, Thank you for your overall great comment. We always target the good satisfaction to all our in-house and upcoming guest. We will surely relay this message for more improvement to all concern department. Thank you and have a great day ahead.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel in a good location.
Response from John M. on Apr 24, 2018
Thank you very much for your positive comments.

6/10 Okay

Mash, singapore

Liked: Cleanliness, room comfort
Nice hotel near to Don muang Airport
Hotel situated away from town but there is Taxi available outside the hotel . Room found clean and presentable. Breakfast was average. With western and local food . Overall , it worth the money booking the room there .
Stayed 3 nights in Feb 2018
Response from John M. on Feb 26, 2018
Dear Valued Client, Thank you for your overall positive response. We will surely relay this message to all staff concern for more improvements towards our client. Have a great day ahead. Thanks

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the room is big.
Sickening disgusting terrible. Never to stay there again!
Stayed 3 nights in Feb 2018
Response from John M. on Feb 16, 2018
Dear Valued Client, Thank you for taking time raising your comments. We will surely address this matter to all department for more improvements. Have a nice day ahead.

8/10 Good

Nicha, Chonburi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Very impressed with this hotel. I booked for 2 night for weekend and have been upgraded to junior suite. Top 10 roof bar very good view. I will go back again if I have chance.
Stayed 2 nights in Feb 2018
Response from John M. on Feb 12, 2018
Dear Valued Guest, Thank you for your overall positive comments towards the hotel. We always put priority to all our guest satisfaction. We do hope to see you again in your next Bangkok Visit. Have a great day ahead. John

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far away from everything, but no problem getting taxi. But great hotell nevertheless.
Stayed 1 night in Dec 2017
Response from John M. on Jan 17, 2018
Dear Client, Thank you for sharing your time. We wish you all the best and hope to see you again in the near future. Regards, John M.

8/10 Good

evelyn , Singapore

Liked: Cleanliness, staff & service, room comfort
Nice boutique hotel
Stayed here for 4D3N and was pleased to know that the staff la here provided a very pleasant experience to check into our room. We only had to wait for about 5-10mins and we’re in our rooms. Rooms are pleasantly large and had a lot of room space to leave ur luggage and bedsheets were clean. However, one thing to note was that if you’re not staying in the suite, you may face an issue with e toilet’s cleanliness. There were rusty corners around the shower areas and also the water outlet on the shower head was rusty as well. My friends who were staying in the suites had a very clean toilets on contrary. If u intend to use the gym here, don’t bother as the gym is quite inadequate in terms of their range of machines and in addition, the machines were very old. If u’re just staying in the rooms for rest and not looking to use the facilities, it’s a pleasant stay.
Stayed 3 nights in Dec 2017
Response from John M. on Jan 12, 2018
Dear Valued Client, Thank you for your overall positive comments. We will surely address this matter to all concern department for improvements. Have a nice new year to all. Many thanks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view on top floor
It is a great place near Rama 9 MRT station and Makassan Airport Link. But it takes 15 mins walk to the hotel from Makassan, along the main road. Its ok if you dont have any big pieces of luggage from the station. Overall its nice hotel with nice city view. But Wifi is not stable.
Stayed 2 nights in Dec 2017
Dear Valued Client, Thank you for taking time to share your over all great comments. We would surely address all your concern for hotel improvements. Trust it will relay to all department concern. Once again thank you and happy holidays ahead. Regards, John

2/10 Terrible

Rose, california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth anyone's stay! Just don't stay here!
Room was moldy, Super hard bed. Water pressure was crazy! The second you turned on the faucet water would shoot out soaking your shirt then dull down to a trickle, then randomly shoot out strong again and splash everywhere, same with the small crappy shower. Floors become very slippery after just washing hands from all the water. And not to mention there was NO HAND SOAP provided! Then all night we heard people talking, You can even hear people peeing the walls are soo thin! The room doors make a loud click and SLAM when opened and closed. We heard this all night long. Then the front desk gave us a 6am wake up call that we did NOT order. After hanging up the phone we try and go back to sleep, however the housekeeping service started their rounds at 6:15am, slamming doors, giggling, talking loudly making it impossible to rest. After explaining all this to their "manager" he tried to upgrade our room to a suite right next to the roof top bar, I told him no way would I take a room in a louder area only to hear drunk people going in and out all night long again. We asked for a refund, he talked a lot about his experience in other hotels, i guess he was trying to "relate" to our situation, which was pointless because he is suppose to be solving the problem. Finally after his story about himself he said he could not refund us because the real manager is out of town. We left and switched hotels last minute. Expedia came to the rescue and refunded us fully and the difference.
Stayed 4 nights in Nov 2017
Response from John M. on Dec 12, 2017
Dear Valued Guest, Thank you for your time sharing your thoughts. First of all we do apologize for the unhappy experienced. This is surely not our service towards our staying client. We take this review as a case study and we handle this matter to improve the products and services in order not to happen this kind of unfortunate experience. We have address every details to concern staff / department for improvement and training purpose. Once again, thank you and have a great day.

6/10 Okay

Verified traveler

1. WiFi is weak 2. Breakfast’s quality is lower than last time. (March 2017)
Stayed 2 nights in Nov 2017
Dear Valued Client, Thank you for your time sharing your thoughts towards the hotel. We will surely share this matter to all concern staff for our improvement. Thank you for choosing Hi Residence and we hope to see you again in your next trip. Regards, John M.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dear Client, Thank you for your overall nice comment. We will surely improve our service to continue service our incoming guest for more memorable stay at our hotel. Have a nice day ahead. Regards, John

8/10 Good

cleve, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel is very nice and handy to local shops and markets in the area. Beautiful view from the restaurant on the top foor..
Stayed 1 night in Oct 2017
Response from John M. on Nov 8, 2017
Dear Client, Thank you for your overall nice comment. We will surely improve our service to continue service our incoming guest for more memorable stay at our hotel. Have a nice day ahead. Regards, John

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Aliakbar

Stayed 1 night in Aug 2017

6/10 Okay

jason, australia

Very noisy place because of many rude and inconsiderate Chinese tourists that do not care about anyone else... tiny pool.. breakfast at 250 baht ripoff.. tiny gym.. got into room and I work hi end construction and could smell chemicals straight away in room... they didn't want to do anything about it.. it gave me a headache in the first 5 minutes of being in room they gave me air freshener.. I was on 8th floor and the works were being done on the 4th floor... I complained again and they finally moved me... too many Chinese tourists which have no manners...
Stayed 9 nights in Aug 2017
Response from John on Sep 2, 2017
Dear Valued Client, Thank you for your stay with us. Your comment will help us improve our service and we do look every consideration to avoid any inconvenience from our in house guest. Is there anything we can do, we will raise this matter to all management concern for improvement. We do apologize for inconvenience caused again. Many thanks John M.

8/10 Good

Aliakbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017

4/10 Poor

fabjoe, london

Disliked: Staff & service, property conditions & facilities, room comfort
Traffic area, hotel so so, could get a better one
You could get a better hotel in a better area, facility and decor for the same price
Stayed 2 nights in Aug 2017

8/10 Good

Sorawit, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi Residence
Overall a great place to stay. Located in a convenient location. Very clean. Nice and friendly staffs.
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Old Hotel but Affordable and Clean
Really a dull area... need to walk about 20 min to get to Fortune and Central Plaza. Not much else within walking distance... couldn't even find a restaurant. Lots of stalls/street food around(ish) though. Hotel was kinda run down but the rooms were clean and fine for the price. The gym however is almost unusable.
Stayed 2 nights in Aug 2017

8/10 Good

Andy , Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel A Little Further Away
This is a very nice hotel with very helpful staff. We stayed in the Junior Corner suite, which was quite large & very comfortable
Stayed 7 nights in Jul 2017

8/10 Good

raf, taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
nothing to complain about
confortable enough for a 4 days biz trip.
Stayed 4 nights in Jul 2017

8/10 Good

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort