Ratings based on 366 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coast, Australia

Another great Hyatt experience

Posted Jul 2, 2017
Friendly helpful staff comfortable bed. Well appointed rooms. Sugned up for the Hyatt Club room. Couldnt fault the breakfasts. Didnt make it to Cocktail hour. Beautiful hotel.
5 out of 5
by Yoong Seong

This traveler left a rating score only Posted May 16, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located, the Erawan is a classic

Posted May 7, 2017
Not resting on its laurels, the Erawan delivers an elegant experience for up-market travel. By international standards, the price we paid for a lovely room was surprisingly affordable. Staff and service were what you'd expect from a first-class hotel.
5 out of 5
by Yong wah

This traveler left a rating score only Posted May 5, 2017 on Hotels
5 out of 5
by seok hoon

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Old but nice

Posted Apr 24, 2017
Overall good experience. The staff were great. The pool could use some updating
4 out of 5
by gautam

Nescafe

Posted Apr 18, 2017 on Hotels
Great hotel Good location Good restaurants Didn't know nescafe was still sold No coffe machine in the room Breakfast was okay
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

One of my favorite hotels in the world

Posted Apr 7, 2017
Pros: Everything
Cons: Nothing
Location: Too much to list. Shopping, shopping, shopping, easy access to public transit, etc.
I was on a bucket list trip to Asia to relive my glory days of living and working there 20-30 years ago. I remembered the Grand Hyatt Erawan very fondly, and was thrilled to see that it's still as great a hotel as I remembered. The lobby is just gorgeous, the staff and service are top notch, the buffet breakfast and lunch are as wonderful as ever, the location is excellent, and the room is to my liking. Not a bad word to say here!
5 out of 5
by Siththichoke

This traveler left a rating score only Posted Mar 9, 2017 on Hotels
4 out of 5
by Dennis

This traveler left a rating score only Posted Feb 23, 2017 on Hotels