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Upscale airport hotel, well-staffed, nicely appointed, and spotless. The train connections add convenience to the experience. This is not the Ritz, but based on serving its purpose, it meets all criteria. I score it a 5 for doing what it's supposed to, and doing it well.
For short-stay it met our requirements. The staff's knowledge of the area was limited however they were helpful with other requests.
The front desk staff is very helpful, take away phone charger service for the guests well thought. The breakfast is really good with many options.
I stayed for 2 nights on a business trip. I was getting a cold, and the very helpful doorman ( didn't catch his name unfortunately!) ran to the pharmacy for me and brought back everything I needed to keep going! These small touches really make a difference when there is a lot of choice of hotel in ...
Very good hotel close to the airport and Messe Dusseldorf. Good experience overall. There was one employee at the Lobby who wasn´t very nice. I asked for an adapter to charge my computer that has US type plug and he told me they didn´t have any available. I saw a maintenance guy near my room and ...
The hotel wouldn't have been too bad, but we had 2 rooms out of 4 where the air conditioning wasn't working the entire week. We kept telling them the thermostat needed changing, but we never received any service on that. We had to sleep in a warm room all week with the window opened, but you hear ...
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