expedia

Photo gallery

Featured Image
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Guest reviews

4.4 out of 5 Excellent
86 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Breakfast Available
Laundry
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationBlue Lake17 min walk
Popular LocationISS Dome7 min drive
AirportDuesseldorf (DUS-Duesseldorf Intl.)7 min drive
Popular LocationDuesseldorf Grafenberg Wildlife Park11 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Standard Room, 1 Twin Bed

    5/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsStandard Room, 1 Twin Bed
  • Standard Room, 2 Twin Beds

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Room, 2 Twin Beds

About this area

Ratingen

In the city center, Sure Hotel by Best Western Ratingen is in an area with good shopping. Kaiserpfalz Kaiserswerth and Duesseldorf Gate are local landmarks, and the area's natural beauty can be seen at Duesseldorf Grafenberg Wildlife Park and Palace Park Kalkum. Looking to enjoy an event or a game? See what's going on at ISS Dome or Merkur Spiel-Arena.
Visit our Ratingen travel guide
View in a map
Popular Location

What's nearby

  • Blue Lake - 17 min walk
  • ISS Dome - 7 min drive
  • Palace Park Kalkum - 10 min drive
  • Duesseldorf Grafenberg Wildlife Park - 11 min drive
  • Messe Duesseldorf - 13 min drive

Getting around

  • Düsseldorf Airport Station - 7 min drive
  • Ratingen Mitte Station - 10 min walk
  • AirportCologne - Bonn Airport (CGN) - 34 min drive

Restaurants

  • San Marco — 3 min walk
  • Restaurant Meltemi — 4 min walk
  • Altes Bürgerhaus — 5 min walk
  • Athen — 5 min walk
  • La Pineta — 5 min walk

About this property

Sure Hotel by Best Western Ratingen

3-star hotel in Ratingen
Along with dry cleaning, this smoke-free hotel has laundry facilities and express check-in. WiFi in public areas is free. Additionally, free newspapers and a front-desk safe are onsite. All 27 rooms offer free WiFi, minibars, and TVs with satellite channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
Sure Hotel by Best Western Ratingen offers 27 accommodations with minibars and safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 10 per person

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • German

Accessibility

  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 81-cm TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per pet, per day

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.0 stars.

Property is also known as

Sure Hotel Best Western Ratingen
Sure Best Western Ratingen
das Kleine Stadthotel Ratingen
Kleines Stadthotel Ratingen
Sure By Best Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel
Sure Hotel by Best Western Ratingen Ratingen
Sure Hotel by Best Western Ratingen Hotel Ratingen

Frequently asked questions

Can I cancel my reservation for free at Sure Hotel by Best Western Ratingen and receive a full refund?
Yes, Sure Hotel by Best Western Ratingen offers free cancellation on select room rates, because flexibility matters! Please refer to Sure Hotel by Best Western Ratingen cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sure Hotel by Best Western Ratingen ?
As of Sep 27, 2020, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Ratingen on Oct 17, 2020 start from $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sure Hotel by Best Western Ratingen pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 5 per pet, per day.
What time is check-in at Sure Hotel by Best Western Ratingen ?
Check-in is from 3:00 PM–10:00 PM.
What time is check-out at Sure Hotel by Best Western Ratingen ?
Check-out is at noon.
Where is Sure Hotel by Best Western Ratingen located?
Located in the heart of Ratingen, this hotel is 2.1 mi (3.3 km) from Dusseldorfer Golfclub and within 6 mi (10 km) of ISS Dome and Duesseldorf Grafenberg Wildlife Park. Palace Park Kalkum and Kaiserpfalz Kaiserswerth are also within 6 mi (10 km). Ratingen Mitte Station is 10 minutes by foot and Ratingen Ost S-Bahn is 15 minutes.
4.4
Excellent
86 reviews
5 - Excellent
41
4 - Good
38
3 - Okay
5
2 - Poor
1
1 - Terrible
1

4.4/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, quiet, easy
Nice clean quiet place. We arrived after hours and they had an automated system to get us the keys. Located a block away from the bus stop to go directly to the airport.
Stayed 1 night in Feb 2020

1/5 Terrible

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Don't book here.
Stayed 1 night in Feb 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, room was big and clean. All staff were very helpful.
Stayed 1 night in Nov 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details, and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code