Ratings based on 177 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from England
Awful experiencePosted Nov 25, 2017
We stayed at Hotel Fraulo for our wedding in September 2017 and had a post wedding barbeque there. The food was cold, really bad quality and the service was awful. The staff were extremely unhelpful. We paid £600 a night for a suite room, which was small and not well stocked. There was no hairdryer or iron in the room and the staff were not accommodating. When we complained, there was no one available to speak to us. Extremely disappointed.
for Everyoneby A verified traveler from united kingdom
Nice hotel with great viewsPosted Oct 15, 2017
The whole experience was pleasant. The staff are absolutely lovely, and super helpful. In particular the porter made us feel as though we were royalty. The room we had originally booked was very mediocre, and was on ground level, which although still had sea views it was very noisy when you opened the balcony doors. We were offered an upgrade for only 50 euros more and it was a much larger room with an incredible bathroom, offering all the amenities you would possibly desire. Including robes and slippers. Unfortunately the weather wasn’t great, therefore we were unable to make use of the infinity pool. Howver when we did look at it it didn’t seem very clean and the spa facilities seem to be out of use ? (Sauna and steam room) Location wise it was perfect. Overall the hotel was reallly nice, I think it just needed a few touch ups to really get to the ‘luxurious’ mark.
by Lotti from uk
Extraordinarily friendly staffPosted Oct 14, 2017 on Hotels
by A verified traveler
Posted Oct 3, 2017 on Hotels
Stunning hotelPosted Sep 21, 2017 on Hotels
Great hotel with suourb views
by A verified traveler
Amazing views!Posted Sep 13, 2017 on Hotels
The views are spectacular!. Room 207 is directly above a cafe/bar that is used by many locals. You will have a 7am wake up call every morning if you are in this room. The room itself was small but it did have a super king bed with 3 small tables and 2 chairs. A flat screen TV on the wall but we didn't use it as it was all Italian. The bathroom was lovely with a super shower. The hotel was very clean and the staff were very helpful. If you wanted to order something you mainly had to go searching for somebody as there was rarely anyone behind the bar. They were about doing other things. The food was lovely but not a lot of choice. The reception staff were great, they even arranged a hairdresser for me to come to my room to have my hair done for a wedding. They can arrange transfers to and from the hotel at a fixed price. The pool is quite small and is a floor lower than the sun beds. There are a few steps down from the beds and also a lift inside. The pool is freezing!, but that doesn't matter if the weather is hot, you soon get used to it. I would highly recommend this hotel.
for Everyoneby A verified traveler
Posted Sep 10, 2017
Great hotel, fantastic location, service not as good as it should be.
Nice stay in Ravello!Posted Sep 8, 2017 on Hotels
Great location in Ravello. Amazing view.
for Everyoneby A verified traveler from UK
Lovely position and roomPosted Sep 2, 2017
Location: Fantastic walks, if steep into Amalfi. There are guided tours of the town which would have been good to go on (not told about in hotel)
Pleasant if slightly rambling hotel. Views fantastic. Staff helpful but not as knowledgeable as might have been for attractions out of the immediate area
for Everyoneby A verified traveler from England
Lovely hotelPosted Aug 26, 2017
Pros: The location and staff
Cons: More hand rails
This was our third time in Ravello and yet again it did not disappoint us. Hotel Villa Fraulo was the best so far. Staff are amazing and I mean all staff, they cannot do enough for you. Evan makes a great Martini. Easy access as you are able to enter from the road which makes life easy if you are not to good at walking. Would have liked a few more hand rails in places as I find it difficult to walk up stairs but I managed. Overall an excellent hotel thank you to all staff for making our holiday great.