Ratings based on 396 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington D.C.

Centrally located

Posted Dec 19, 2017
Great location, close to everything. Tourist attractions, restaurants and shopping area nearby very friendly staff The street is noisy at night.
Comment from Hotel Management
Jan 9, 2018 by Alessandro, Hotel Management
Dear Sir, thank You for Your kind appreciation, we do our best to improve the service that we provide to our customers and to grant their satisfaction
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and warm, right in the city centre

Posted Dec 13, 2017
Very nice and cosy, clean and very warm temperature in the room
Comment from Hotel Management
Jan 9, 2018 by Alessandro, Hotel Management
Dear Sir/Madame, thank You, we do our best to improve the service we provide to our customers and to grant their satisfacion
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 31, 2017
Pros: Steps away from A major piazza, across from the best gelato in Ravenna.
Cons: Rooms are quite small, but comfortable.
Location: Great restaurants in Ravenna.
There was a New Wine Festival while we were there. Lots of fun.
Comment from Hotel Management
Nov 14, 2017 by Alex, Hotel Management
Dear Sir, many thanks for Your appreciation, we do our best in order to improve our services and to satisfy our guest
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Mosiacs

Posted Oct 30, 2017
Great location and great price, close to the famous mosiacs. The staff could not have been nicer or more helpful and friendly.
Comment from Hotel Management
Nov 14, 2017 by A, Hotel Management
Dear Harriet, thanks a lot for Your kind appreciation, we do our best in order to improve our services and to satisfy our guests
5 out of 5
by Pat

Posted Oct 17, 2017 on Hotels
Perfect tourist hotel. Great location, inexpensive , efficient staff. Rooms very small but CLEAN and in good repair and contained everything one might Need. Breakfast simple but ample.
Comment from Hotel Management
Nov 14, 2017
Dear Sir, many thanks for Your appreciation, we do our best in order to improve our services and to satisfy our guests needs warmest regards the hotel manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 8, 2017
Very friendly and helpful staff helped us make the most of our time in Ravenna.
Comment from Hotel Management
Nov 14, 2017 by A, Hotel Management
Many thanks for Your appreciation, we do our best in order to improve the services that we provide to our guests the hotel manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario Canada

Central and comfortable

Posted Oct 6, 2017
Very much enjoyed my stay here. The hotel is easy walking distance from all of the main downtown sites for Byzantine mosaics. My room was immaculate and comfortable -- not lavish but perfectly adequate for my needs. Friendly staff provided outstanding dining recommendations. This hotel is on a downtown main thoroughfare and you can expect some noise from crowds in the streets in the evenings, but I did not find the noise excessive.
Comment from Hotel Management
Nov 14, 2017 by A, Hotel Management
Dear Pamela, thanks a lot for Your kind appreciation, we do our best in order to satisfy our guests needs and to improve our services the hotel manager
5 out of 5
by Nathan

This traveler left a rating score only Posted Oct 5, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle Wa

Central hotel

Posted Oct 4, 2017
Excellent customer service. Staff could not have been nicer. Greeted by name, offered immediate information about sights to see, including reccomendations and open times. Convenient to central area, UNESCO sights and was easy 15 minute walk from the station
Comment from Hotel Management
Nov 14, 2017 by Alex, Hotel Management
Dear Iowade, many thanks for Your appreciation, we do our best in order to improve the services that we provide to our guests and to satisfy our guests needs the hotel manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Posted Sep 25, 2017
Excellent location, friendly and very helpful staff and an outstanding breakfast selection
Comment from Hotel Management
Nov 14, 2017 by Alex, Hotel Management
Dear Roger, many thanks for choosing our hotel, we do our best in order to satisfy our guests needs and to improve the services we provide to our guests the hotel manager