Ratings based on 36 Verified Reviews

4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Landel from Perth, Scotland

Great location and quality hotel

Posted Sep 13, 2015 on Hotels
Although it was after the summer season we were surprised how quiet the hotel and area was. The Universal in made up to two differently designed parts joined by a central lobby and uppper floor restaurant so it has different lifts going to different parts. Staff were really friendly and always very helpful. There is an underground garage (chargeable), as well as street parking but we had our car parked in the sister hotel across the side street. There are not many restaurants to eat at close by other than the hotel but a short drive takes you up to the marina / harbour area and centre of Cervia where there is a far wider choice. The hotel is a great central location for travelling around the area as well as being right across from the beach but it does not have any private area although ample options exist. Swimming pool is heated and was fantastic, as was the jaccuzi. Again ample loungers by the pool and umbrellas for shade. We were there with breakfast included which again was extensive and covered every option - really impressive. Rooms were smaller than some but typical of area and for age of hotel.No room safe and limited english TV channels if that is required. All in all an excellent Italian rated 4 star hotel which I would consider returning to if I was in the area.
5 out of 5
by Klemens from Australia

Great staff and environment

Posted Jul 6, 2014 on Hotels
We loved the staff - always helpful . The hotel itself was nice, pool good, rooms clean - a little small. Great location and I would stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2011 on Hotels
1 out of 5
by A verified traveler from imola

Un sottotetto spacciato per doppia standard

Posted Aug 17, 2016
Pessima stanza. Pagata come doppia standard in realtà un sotto tetto. Bagno con tetto spiovente. Niente doccia perché ovviamente nn ci stava. Finestra minuscola che si apre sul corridoio interno. Camera 532 da evitare.
5 out of 5
by Daniele

This traveler left a rating score only Posted Aug 8, 2016 on Hotels
5 out of 5
by Roger from Bonstetten

Cervia 2016

Posted Jul 31, 2016 on Hotels
Sehr freundliche und hilfsbereite Mitarbeiter Zimmer zweckmässig eingerichtet,gute Reinigung Top Frühstücksbüffet!!!!!
4 out of 5
by Michael

This traveler left a rating score only Posted Jul 22, 2016 on Hotels
4 out of 5
by Enrica

Posted Jul 6, 2016 on Hotels
RAPPORTO QUALITA' PREZZO STRUTTURA NON ALL'ALTEZZA PER I PREZZI APPLICATI
5 out of 5
by A verified traveler

ferietur

Posted Jul 1, 2016 on Hotels
Deilig 4 dagers opphold i Italia uten for mye turisme
2 out of 5
by carlo

This traveler left a rating score only Posted Mar 24, 2016 on Hotels