Ratings based on 394 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

A Good Get Away

Posted May 14, 2018
overall hotel service is Good, please note that this property has lots of Slope and Stair which is not Handicap or Elderly Friendly . The F&B need improvement which the Menu offer only limited choices.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 12, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, Colorado

Simply the best!

Posted Mar 26, 2018
What a welcome change from our previous hotel. The room was gorgeous, super clean and had amazing views! Staff was very friendly and accommodating. Restaurant had great food for lunch and dinner. The breakfast buffet was excellent, can’t say enough good things about this hotel! We are already planning our return trip and we most definitely will be staying at Serenity in the Scarlet suite again!!
5 out of 5
Recommended
for Everyone
by A verified traveler from S'pore

all family menbers enjoyed it!

Posted Mar 26, 2018
Pros: clean, big and friendly svc staff
Cons: do more to get rid of mosquitoes
Location: neaby to famous seafood place
Great place. will visit again! near to various places. easy accessibility thru concierge service. great view, tpity that the beach is not for swimming at all. pool a little small. big house, big room. can do more to get rid of mosquitoes. standard of living a little expensive though. room's rates, however, is rather cheap.
4 out of 5
by A verified traveler

Nice place but far from everything

Posted Mar 10, 2018
$25 taxi to patong each way. It's too far & yet not isolated from anything. Not worth it.
2 out of 5
by A verified traveler from uk

Hotel room felt like a prison cell

Posted Mar 1, 2018
Stayed here before and loved the room stayed for a second time and it was very small and tired. Also next door is lots of cockerels which start sounding at around 4.30 in the morning and literally don’t stop. Clearly that’s not the hotels fault but it’s a horrible din.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and relaxing

Posted Feb 27, 2018
A nice place for a romantic getaway. About 30 minutes away from the hustle and party scene of Patong. The rooms are spacious and feeling of seclusion is wonderful.
4 out of 5
by A verified traveler

Great hotel with average location

Posted Feb 18, 2018 on Hotels
Pool suite on top of the building was great although swimming pool was too shallow and it was too windy so we just skip it. Great room with many amenities, low water pressure. Other than great it was great. Location not the best.
5 out of 5
by A verified traveler

Serenity hotel

Posted Feb 13, 2018 on Hotels
Fantastic hotel all rooms are suites,massive balconys, beach is not good but the pool which overlooks the sea more than makes up for it, roof top sunbathing all day pool bar is good, nearest bars are in Laguna area taxi outside hotel charges 300thb one way but don't try and walk it's a 7mn drive or 45 min walk,hotel overall was excellent and will be returning next year for sure
4 out of 5
by A verified traveler

Nice

Posted Feb 7, 2018 on Hotels
Calm property and fantastic view over breakfast.