Ratings based on 55 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.1 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 1, 2016 on Hotels
Short stay but enjoyable. Helpful courtesy staff. Amazing buffet breakfast.
4 out of 5
by Wai from Singapore

Comfortable Stay

Posted Jul 31, 2016 on Hotels
Was given a Smoking Room too though my booking clearly indicated that I had requested for a Non-Smoking Room. I was told the hotel was full but after my insistence, they managed to change my room to a Non-Smoking one.
5 out of 5
by Fabio from Canada

Worth a stay

Posted May 10, 2016 on Hotels
Nice place to stay, away from crazy Pattaya:)
3 out of 5
by Sally from Colchester, Essex

First impressions

Posted Dec 15, 2015 on Hotels
First impressions were amazing, and the facilities top notch. The leisure area with pool, gym etc was awesome, with a couple of very friendly and helpful staff members. The swimming pool was great to recover from a bit of travelling and gym made us feel human again. The jacuzzi and saunas were much appreciated too! Breakfast was included and very plentiful and we found the staff very attentive. This place is aimed at the business traveller, and the menu's etc all in English first, then Japanese and then Thai, however we found the evening staff disappointing and the situation was not helped by their lack of English. My partner had received his meal way before mine was even thought of. I asked for it and had to wait another 10 minutes for it arrive, by which time he had long finished his meal. The automatic service charge, which I was most definitely not paying, was immovable by the computer system, but it took 30 minutes to resolve the issue at the till. We decided to eat elsewhere the next night! We did however use our complimentary drinks vouchers on the second night, only to be told we'd ordered the wrong drinks and would have to pay for them. Again a communication error, which we waited for 15 minutes to be resolved and ended up simply walking away without drinking our drinks as it was turning into another shambles. If you decided to stay in this hotel, I would recommend you eat everything but breakfast elsewhere, especially if you are not a competent Thai speaker.
5 out of 5
by prapan from suratthani

very good

Posted May 11, 2015 on Hotels
Great,I will go to this hotel again.
4 out of 5
by Sorawan from Thailand

Posted Oct 21, 2014 on Wotif
Pros: Room & Restaurant
Location: Close to everything
Facilities: Nice ; Value: Economical; Service: Good; Cleanliness: Lovely;
4 out of 5
for Families
by Blue girl

Breakfast valuable

Posted Aug 11, 2014 on HotelClub
Nice staff, cleanroom, comfortable location and good breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 16, 2014 on Hotels
4 out of 5
by Pankaj078 from India

Great location, excellent room, great view

Posted Apr 24, 2014 on Hotels
Stayed one night in the junior suite on the 4th floor here. Beautiful room, well equipped with a mini kitchenette, a see thru bathroom, stunning view out of the balcony overlooking Rayong city. Enjoyed the stay. The room was very clean, well maintained. The breakfast in the morning had a wide selection of asian, continental and american -style options. Wi-Fi in the room has to be paid for extra. In public areas , wi-fi is available for free. The place has a nice swimming pool but no spa. The hotel provides a access key-card which goes easily in your pocket even will going outside. The staff at the reception is polite and smiling. No one helps with your baggage so be prepared to lug your bags around the hotel
4 out of 5
by Shawn from USA

Very Upscale Appearance

Posted Mar 14, 2014 on Hotels
This hotel looks very impressive the minute you walk in. Lobby, Lounge, Cafe, and Pool areas are very new and modern looking. Rooms are comfortable but not overly impressive. It's located in a commercial area with many stores and businesses. The main road is almost like a highway and is noisy. There are nearby night clubs and bars behind the pool area in a alleyway. There is security to enter and leave so you are safe.