Ratings based on 613 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Ontario Canada

Amazing hotel with great amenities

Posted Oct 15, 2017
Pros: Everything
Cons: Nothing great job
Location: Close to dinning and shopping, close to train station
Friendly staff very accommodating. Clean inside and around hotel. Many amenities including bar, gym, library, games room. Close to dinning and shops
4 out of 5
Recommended
for Everyone
by A verified traveler from norfolk

Great looking hotel....shame about the road noise

Posted Sep 19, 2017
We enjoyed a one night stay at the hotel last weekend. The staff were attentive and friendly although very short staffed on the reception desk. The look of the hotel was fantastic and the rooms were huge and very clean. The downside was that we booked a double room but ended up with two twins pushed together and the noise from the dual carriageway behind the hotel was incredibly load to the point it kept us awake most of the night. Great for a budget stay though
4 out of 5
Recommended
for Everyone
by A verified traveler from Reading, England

Its like coming home to family.....

Posted Sep 4, 2017
Pros: How valued you felt by all members of staff. The decor of the hotel. Beautiful.... Where the hotel is situated in Reading.
Cons: How do you improve on perfection......
Location: The hotel is ideally situated in Reading. Every bar, restaurant and meeting spot is on its door step without taking from the splendor of the Penta.
The staff at Penta Hotel made our experience first class. The staff consistently demonstrated their ability to make my experience one of 5 stars/world class. From the manager through to the receptionist they were consistently excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Excellent location to the town centre

Posted Sep 2, 2017
Clean comfortable room. Staff were very helpful and friendly
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice central hotel- needs better window glazing

Posted Aug 30, 2017
Stayed overnight during Reading festival. Is around a 25 minute walk away. 10 min walk from railway station. Stylish reception & bar area. Nice modern big room. What really let it down was that the room faced a dual carriageway and therefore the sound of constant traffic was extremely loud. Window glazing was appalling, and as a result woke up several times during the night.
5 out of 5
Recommended
for Everyone
by A verified traveler

music festival

Posted Aug 29, 2017
Stayed at hotel for music festival only 20 minute walk to site very nice stay clean and very comfortable room polite and friendly staff would stay again
5 out of 5
by A verified traveler from cardiff

Warm friendly and professionally run Hotel

Posted Aug 27, 2017
Pros: The staff , the atmosphere , the rooms, reasonable gym , Good dinner and lovely relaxing restaurant , good service Good buffet breakfast
Cons: Fridge in room would be good,
Location: Good location Great Italian restaurant around the corner - Sale and Pepe I think it was called
Friendly and professionally run hotel Rooms are comfortable and spacious and clean General atmosphere is modern and relaxed and hint of Twin peaks to it !!!! The best thing is the Staff Not just one or two are good , they are all excellent!!!! From moment you come in st reception, to the room cleaners and waiting staff at dinner and breakfast. Excellent team that works well together . To name a few- Patricia, Gemma, Verinica, All, Anna and Livia , but everyone really made my stay relaxed comfortable and enjoyable
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Pros: it's different
hotel is different in a good way - much like walking into a cinema, lovely area to sit and relax in the foyer. rooms are good - great value for money and hotel in central to most things and station.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

First time in UK

Posted Aug 5, 2017
Pros: the ambiance, close to shops and restaurants
Cons: nothing i can think of.
Location: sight seeing, shops, restaurants and cafes, shopping
Bed is comfy, staff are friendly and very helpful, shops, cafes, and restaurants are within walking distance. Cute little town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alcester Warwickshire

Nice Hotel

Posted Jul 24, 2017
Staff very helpful close to shops and railway station