Quite Downtown Reading
Posted Aug 8, 2016
Check in was amazing, although the room we had been promised had been given away (we went from two queens size beds to two full) and were up in a handicapped room, which was better since no bat tub (love walk in showers).
the room was cool and had a mini fridge, coffee machine and microwave and two cold bottles of water (nice touch).
The parking lot I understand is still a work in progress but coming down the stairs there was a huge hole that although covered with a plate someone could still get hurt. My only problem and the reason it did not reason a 5 was on our first full day the head of maintenance was insisting that our room was only for one night and that we needed to check out so they could clean the room for the next guest. As much as I stated that we had reserved the room for 2 nights she was not hearing it and was a bit more then rude. The mgmt acknowleged their mistake an that was the end of that problem. The night staff was much friendlier than the day staff. loved the lobby and the idea that you where stepping into the 30's. A bit of dusting would have been perfect but all in all i would stay again.