Great staffs, not crowded, quiet getaway.
Posted Sep 6, 2016
Have stayed in many 5 star hotels boasting great service, but there is sometimes the forced smile and too-high-pitched greeting. None of that here, the staffs are genuinely wonderful!
Eg 1. Right before we checked out, I dropped my contact lens into the sink. Thinking its probably 90% gone, I decided to call for plumbing help anyway to attempt to retrieve it. I was pleasantly surprised by the staff's can-do attitude. They guys dismantled the sink, helped flush, and retrieve the minuscule lens. They even did a thorough job cleaning up after.
Eg 2. Also asked if the front desk we could borrow poker cards if they had any, they didn't. But they made an effort to get us new cards, no question asked and no charges imposed.
Eg. 3. Boats to and from the main island is prompt and plentiful, buggy service thorough the resort
Very impressive and will certainly return for the service.
Food at the restaurant and room service is expensive though it is good.. Do get food and snacks on the main island.