Going downhill fast..
Posted May 31, 2016 on Hotels
Where do I begin... We stayed here for three nights last year and loved it. Complete opposite this year. Went from 4 star to a two star quality. Service was horrible, stains and hair in the "clean" sheets, room was leaking water from ceiling. We tried to ordered one beverage with ice through room service and ended called back 45 min later to see if it was still coming but were told they don't have anymore of that kind of whisky....Why wouldn't they call us back and tell us right away - instead left us waiting indefinitely. Breakfast was pretty bad too. We immediately noticed a smaller selection from last year and the bread was stale, the pineapple had brown spots and actually none of the fruit was ripe. We were told by bartender that we should not go outside at night because robberies are very common in the area. We will definitely look for another hotel next time.