Good Location, disappointing service
Posted Jan 7, 2017 on Orbitz
I stayed at this hotel for the New Years, I stayed for 6 nights...
The Hotel is a perfect location, Front desk very helpful, staff friendly.
I was very disappointing with the Valet parking services, which took over one hour, yes 1 hour to bring my car around...They don't have any logistics for parking and the valet parking wasn't friendly.
The breakfast was good, but they close at 10am, majority of the time I was there around 9:20am and the table was with a lot of things already done, and they didn't had any replacement for those items that was gone.
I asked the server about some basics stuff, bread, milk, juice, cakes and they said for those items they didn't had anymore.
I paid about $ 150.00 dollars a night, but for Brazil is about $ 600.00 a night which is a lot of money for that country, I was expecting a much better service.
Anyways I liked the location but unfortunately I would not recommend this hotel for those facts.
If management wants to contact myself my email is on the hotel file and I was on the room 810.