Ratings based on 371 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from UK
Avoid ground floor roomsPosted Oct 23, 2014
Staff were great, as was the breakfast, but the ground floor room I had was constantly filled with noise from the lobby and lift areas outside.
by uniquq art elegance from recoleta
NEED A LOT OF CHANGES ALL THE WAYPosted Sep 5, 2014 on Hotels
S ERVICE ,GOOD , GOOD LOCATION ,AGAIN NEEDS RENOVATION
by A verified traveler
Poor maintenance -- NOT a four-star hotelPosted Apr 25, 2014 on Hotels
We were very dissatisfied with our stay. Although the location is excellent and the staff friendly, this is not a real 4-star hotel. Maintenance/furnishings--from the malfunctioning air conditioning unit to missing hairdryers and screws holding bathroom amenities to a lack of drawers/shelving to put our clothes--was among the worst I've experienced at this level of hotel. Repeated--over 4 days--requests to fix the AC unit or move us went unheeded and even denied, although the staff that did come to our room recognized the AC was not working. I'm trying to get compensated for the poor condition of our room.
for Everyoneby Michael from Los Angeles
Great stayPosted Jan 16, 2014
Nice hotel. Was able to get anywhere I needed to get to by cab. Cab service was great. I also did a lot of walking. I felt very safe.
for Everyoneby A verified traveler
Hotel in recolettaPosted Jan 3, 2014
Basic hotel no frills Staff was friendly and helpful Location was a little out of the way not very much to do nearby in evening
for Otherby Macktavitch
Enjoyed my stayPosted Dec 24, 2013 on HotelClub
Nice folks at the front desk. Need a map?-great map! Need an adapter for your PC?-got one! Need some common sense advice-got it! Hotel is near downtown BA, 3 blocks to subway or easy walking to most places in Ricoleta and Ritiro. You pay extra for breakfast and mini bar is a bit steep (aren't they all) but a short walk to the corner solves all that.- lots of restaurants, cafes, shops and services thereabouts-good value!
by mary from DR
Posted Dec 22, 2013
Pros: Staff and location
Cons: Breakfast although included in the rate I got is really bad
Location: In Recoleta Area, closevto Patio Bullrich, really quiet area, 4 blocks to some food places
by Miri from Israel
Posted Dec 15, 2013 on Hotels
No wifi Good breakfast No SPA
by Matty from São paulo
Not recomendePosted Dec 11, 2013 on Hotels
Hotel Washer fully booked, they Transfer US to other hotel, but we are very disapoinnted with hotel Installation quality.
by A verified traveler
hotel charges extortionate for wifiPosted Dec 3, 2013 on Hotels
WiFi free in lobby, but an extra 60 dollars in the room...give me a break...it's 2013...Hotel Unique is right.....