Ratings based on 198 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from zummerzet

Boutique escape in hectic Recoleta

Posted Apr 8, 2017
Pros: Quiet,good staff, big rooms
Location: Lively central BA. Restaurants,malls,night clubs,the lot plus the famous cemetery.
Very convenient to all Recoleta activities,the malls,clubs,restaurants. Boutique with quiet garden seats,good bar, good rooms 107 and 108, nice breakfast and good reception.
4 out of 5
by A verified traveler

Posted Mar 16, 2017 on Hotels
Nice and Smooth
4 out of 5
for Everyone
by A verified traveler from New Jersey

Excellent location

Posted Feb 17, 2017
Pros: Location and staff.
Cons: It is already being remodeled.
Location: Walking distance to a shopping mall. Close to restaurants and cafes that the locals frequent.
It is a relatively small hotel that is at an excellent location. The staff is very courteous and helpful. It is currently being remodeled. I will definitely stay there on my next trip to Buenos Aires.
5 out of 5
by Thomas

Great Boutique Hotel in Buenos Aires

Posted Feb 1, 2017 on Hotels
We had a terrific stay at the Serena Hotel in Buenos Aires. The hotel is in a great location in Recoleta very near restaurants and shopping. The staff delivered exceptional service, especially helpful in arranging tours and in recommending restaurants/sight seeing in Buenos Aires. The breakfast was very good, a great selection of fresh fruit, breads and cold cuts. Our room was very quiet and comfortable; very comfortable bed and great bath room. A good value when compared to similar properties in the upscale Recoleta neighborhood.
5 out of 5
by Teri

Excellent boutique hotel

Posted Jan 31, 2017 on Hotels
Loved this hotel. They were very accommodating as we had a late flight out and they allowed us to check out late. I loved the location also.
5 out of 5
by Wilbur

Posted Jan 16, 2017 on Hotels
The hotel is an oasis. Totally unlike large, hectic chain hotels. Ring the doorbell to enter. Thereafter your room card will open the front door. Spacious lobby with diverse books to enjoy. Attractive contemporary design. Hospitable staff desiring to be helpful. Open-air garden patio that is a tranquil oasis (unless someone decides to smoke). Guest rooms are comfortable and clean. Included breakfast buffet is quite nice, with eggs cooked-to-order.
5 out of 5
by A verified traveler

Convenient, friendly and clean

Posted Nov 13, 2016 on Hotels
Friendly and helpful staff. Clean room and good wifi strength.
5 out of 5
by Maria from Los Angeles

family wedding

Posted Jun 8, 2016 on Hotels
Location excellent, staff very helpful!! Highly recommend!
4 out of 5
for Couples
by A verified traveler from Brooklyn

Good location

Posted Apr 18, 2016
Pros: Helpful staff and comfortable bed
Cons: Would have liked a bath as well as shower and bathroom was looking as though it would need some renovation soon
Location: Great location with excellent restaurants within easy walking distance
Good position from which to explore on foot and close to good bars and restaurants. Night manager was exceptionally helpful when we arrived at 5am and all lobby staff were attentive and helpful. Room was comfortable and bathroom adequate but looking a little tired.
5 out of 5
for Everyone
by A verified traveler from texaa

Wow, soooo quaint for a BIG city & the location!!!

Posted Apr 17, 2016
Loved every bit of it, walking distance from most places u want to go to. A hidden gem in the middle of a GREAT BIG city!!