Ratings based on 351 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 10, 2017
Very good hotel with good location. Next time I will stay again. My favorite hotel with Reasonable price. They upgrade my room too. Thanks
Comment from Hotel Management
Sep 11, 2017 by María Cecilia Osorio - Guest Experience Manager, Hotel Management
Thank you very much for sharing your The Brick Experience! It will be a pleasure to welcome you back soon Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Louis, MO

Enjoyed Our Stay!

Posted Aug 5, 2017
Pros: Hotel staff and food were better than expected.
Cons: The bath shower and tiling looked old and grungy. Needs a major cleaning job or replacement. We had two rooms, and the situation was the same in both.
We really enjoyed our stay - the hotel is modern and clean, and the food is lovely. Hotel staff is super helpful as well!
Comment from Hotel Management
Sep 4, 2017 by María Cecilia Osorio - Guest Experience Manager, Hotel Management
Dear Julie, Thank you very much for sharing your comments about The Brick Hotel Mgallery by Sofitel. We are glad to know that you enjoyed our Staff and Food. Also, we appreciate your feedback about our Bath Showert. We will share your comments with our team in order to be considered. It will be a pleasure to welcome you back soon and have second chance to make up it. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Montevideo

Great Location

Posted Jul 31, 2017
Pros: convenient location
Cons: updates to bedding/ furnishings
Location: close to restaurants and shopping
The staff was great, very kind and accommodating. We upgraded to a suite, but then it had maintenance problems and we were not able to check in to the room for a couple of hours. The staff was gracious about our wait, and offered us late check-out to compensate for the delay. The suite itself was very spacious, but could be better with more comfortable bedding and a few updates. Overall, it was fine, clean, and we were comfortable. There was another maintenance issue with the room on our second day, but it was quickly resolved. The breakfast at the hotel was good - plenty to choose from.
Comment from Hotel Management
Sep 13, 2017 by María Cecilia Osorio - Guest Experience Manager, Hotel Management
Dear Jen, Thank you very much for sharing your comments about The Brick Hotel Buenos Aires Mgallery by Sofitel. We are glad to know that you enjoyed our location, rooms and Staff Attention. We regret that our room facilities didn't meet your expectations. We will share your comment with our Team and Management in order to be considered. It will be a pleasure to welcome you back soon and have second chance to make up it. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel!

Posted Apr 24, 2017
Pros: great breakfast buffet, good WIFI, friendly staff
Cons: the bathroom is well appointed and had both a bathub and standalone shower, but the fixtures are a little dated. not a big deal however.
Location: lots of high end shopping available very near the hotel
this is a great hotel. the staff were all super friendly, the rooms are very nice and well appointed and they pay attention to little details (like bringing bottles of water and fresh towels in the evenings).
Comment from Hotel Management
Apr 24, 2017 by Lucas Esmerado, Hotel Management
Dear Guest, Thank you so much for your great about your experience at The Brick! We are glad you enjoyed your stay with us and hope to have the opportunity to welcome your again in a near future. Best Regards, Lucas Esmerado Manager on Duty
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Fantastic hotel! Friendly staff! Enjoyed the stay
Comment from Hotel Management
Apr 24, 2017 by Lucas Esmerado, Hotel Management
Dear Guest, Thank you for the great review about our hotel! We are glad you have enjoyed your stay and hope to see you again soon on your next visit. Cordially, Lucas Esmerado Manager on Duty
4 out of 5
Recommended
for Everyone
by A verified traveler from Cordoba

Nice hotel, great location

Posted Apr 17, 2017
It's a very nice hotel with a fantastic location near restaurants, shoppings, .... the neighborhood is the best of Buenos Aires.
Comment from Hotel Management
Apr 17, 2017 by The Brick Team, Hotel Management
Dear Mirta, Thank for sharing your experience at The Brick Hotel Buenos Aires! We are glad you enjoyed your stay with us. We hope to see you again very soon at The Brick in a near future. Lucas Esmerado Manager on Duty
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Very well Locatel in a very peacefull neighborhood

Posted Apr 16, 2017
Just in front of Patio Bulrich an upscale shopping mall, 2 blocks away from La Recova where you can find nice restaurants. You can stroll around the hotel for unique shops, bares, and café. Hotel staff is excellent and cariño. Rooms aré spacious, spotless and confortable. Definitively I will go back
Comment from Hotel Management
Apr 17, 2017 by The Brick , Hotel Management
Dear Juan Carlos, Thank you so much for your great review! we are glad you enjoyed your stay and hope to see you again at The Brick very soon. Cordially, Lucas Esmerado Manager on Duty
5 out of 5
by Jesus

Posted Apr 16, 2017 on Hotels
Check in wasn't so great. Everything else was really nice. Location is very good and concierge was really good specially Martin, thank you so much for taking the time to schedule a great tour.
Comment from Hotel Management
Apr 17, 2017 by Eduardo Cruz del Rio, Hotel Management
Dear Jesus, Thank for sharing your experience at The Brick Hotel Buenos Aires! We are glad you enjoyed your stay with us. We appreciate your comments related to our Concierge and also thank you for letting us know about the check in process. We will take your opinion to improve our service. We hope to see you again very soon at The Brick in a near future. Cordially, Lucas Esmerado Manager on Duty
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Great Location, Superb service!

Posted Apr 14, 2017
Pros: Service and location
Cons: nothing, nada
This hotel is owned by the same group that owns Sofitel (a 5 star hotel). Their service here is equally impressive! From the concierge, to the friend desk to the folks at the door displays excellent customer service and attitude! The location is a great in a ritzy area of BA with great cafes, shops, restaurants and the Recoleta Cemetary! Had a great experience!!!
Comment from Hotel Management
Apr 14, 2017 by Lucas Esmerado, Hotel Management
Dear Friend, Thank you so much for your great review about your stay with us! We appreciate your comments about our staff, concierge and service. It is always a pleasure to have positive feedback, we will share it with the entire team. We are glad you enjoyed your stay and hope to see you again at The Brick on your next visit! Cordially, Lucas Esmerado Manager on Duty The Brick Hotel Buenos Aires
5 out of 5
by Sylvia

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017 by Eduardo Cruz del Rio, Hotel Management
Thank you so much for your review! We are glad you enjoyed your stay. The Brick Team