Dear Shane, It was truly a pleasure to read your fantastic review about Extended Stay America. Our ultimate goal is to provide every guest with exceptional hospitality, and we are thrilled to hear that we were successful in your case. Your kind words serve as an encouragement to all of us. Thank you for sharing your review with fellow travelers and your excitement about returning; we look forward to your next visit.Sincerely,Hotel Management

Dear Brian, We appreciate your feedback and are delighted that you found Extended Stay America nice and quiet during your stay. While we take note of your comments about the dated furniture and wear, we're pleased that you found the beds comfortable. Thank you for choosing us, and we hope to welcome you back again soon!Sincerely,Hotel Management

Dear Sean, We're thrilled that you found the staff at Extended Stay America to be helpful! Providing excellent service is our priority, and we're delighted that our team made a positive impression on your stay. Thank you for choosing us, and we look forward to welcoming you back for another pleasant experience soon!Sincerely,Hotel Management

Dear Dawn, Thank you for your feedback. We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we are investigating these issues with our team to address them immediately. Maintaining a peaceful and comfortable environment for our guests is our priority, and we regret that we failed to meet this standard. Please accept our apologies, and we assure you that corrective measures are being taken to prevent such incidents in the future.Sincerely,Hotel Management

Dear Brian, We apologize for any inconvenience you experienced regarding the availability of cups during your stay. Your feedback is valuable, and we will ensure that our housekeeping team replenishes the necessary amenities promptly. If there is anything else we can assist you with during your stay, please don't hesitate to reach out to our front desk staff. We appreciate your understanding and hope to have the opportunity to enhance your experience in the future. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Elizabeth, We regret that we couldn't give you a better impression of our hotel, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Management

Dear Dorcas, We are thrilled to hear that you found Extended Stay America quiet and safe during your stay! Our top priorities are your comfort and security, and we are delighted you had a positive experience with us. Thank you for choosing us, and we hope to welcome you back soon for another pleasant stay!Sincerely,Hotel Management

Dear Gina, We appreciate your feedback regarding your recent stay at Extended Stay America. While we are delighted to hear that you found our staff to be friendly, we regret that the cleanliness of your room did not meet our usual standards. Please accept our apologies for any inconvenience this may have caused. Rest assured, we will address this matter with our housekeeping team to ensure a more enjoyable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for an improved stay.Sincerely,Hotel Management

Dear Stanley, We apologize for the inconvenience you experienced during your checkout. Providing assistance to our guests is our priority, and we regret any frustration caused by the internet issue. Your feedback is invaluable, and we will address this with our team to ensure improved service in the future. Thank you for bringing this to our attention. We hope to welcome you back for a more positive experience at Extended Stay America.Sincerely,Hotel Management

Dear Doralba, Thank you for your review of our hotel. Please accept our deepest apologies for the level of service you received from one of the staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Please give us another opportunity to provide you with better service.Sincerely,Hotel Management

Dear Rich, Thank you for choosing our hotel. We appreciate your high rating and hope you had a pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. Our team is committed to delivering the best possible experience to all our guests, and your feedback helps us achieve that goal. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management

Dear Cory, We're thrilled to hear that you enjoyed your stay at Extended Stay America and found it clean and hassle-free at a good price. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back soon!Sincerely,Hotel Management

Dear Eric, We are delighted that our hotel met your expectations. It is a pleasure to know you enjoyed your time with Extended Stay America and were pleased with the service. Please return and see us again soon.Sincerely,Hotel Management

Dear Adrianna, Thank you for choosing our hotel for your visit. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management

Dear Edward, Thank you so much for your outstanding review. We are glad that you were pleased with our check in service and our staff. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management

Dear Patrick, We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience with the room's dated appearance and the discomfort of the bed. Your feedback is valuable; we'll use it to improve our services. Regarding breakfast, we'll explore ways to enhance our offerings. Your input helps us make positive changes for a better guest experience. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Hotel Management

Dear Sean, Thank you for your feedback. Please accept our apologies and every assurance that we will be working to address the concerns outlined in your review. We strive to provide excellent hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. Sincerely,Hotel Management

Dear JOANNA, Thank you for choosing to stay with us. We understand the importance of beginning your day with a satisfying breakfast, and we apologize for any inconvenience caused by your experience not meeting your expectations. We are also sorry that your room did not have the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We will share your valuable feedback with the appropriate leaders to see how we can improve. Thank you again; we look forward to welcoming you back soon.Sincerely,Hotel Management

Dear Guest, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guests' comments and opinions. We apologize for the odor issues you were having and the inconvenience this caused. We will look into the instances you mentioned, as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon.Sincerely, Hotel Management

Dear Diane, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

Dear Daniel, Thank you for choosing Extended Stay America for your visit. We are glad that you were pleased with your overall stay, particularly cleanliness. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management

Dear Michael, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet much of your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear eric, Thank you for choosing Extended Stay America for your visit. We are glad you were pleased with your overall stay, particularly cleanliness. We enjoyed having you as our guest and hope for the opportunity to host your future visits.Sincerely,Hotel Management

Dear Irv, Thank you for your feedback and for being our guest. Please accept our apologies for not meeting your expectations. We appreciate your business and value you as a guest. We are sorry for your experience and hope to have an opportunity in the future to provide you with the hospitality for which we are known.Sincerely,Hotel Management

Dear Guest, Thank you for the review and for sharing your experience. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your feedback and hope to have the opportunity to welcome you back to our hotel.Sincerely,Hotel Management

Dear Guest, Thank you for your recent stay at our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we truly regret not meeting these expectations during your recent stay. Please accept our apologies for the noise concerns you experienced from the neighboring room and hallway. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible.Sincerely, Hotel Management

Dear Jospeh, Thank you for staying with us and sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Our top priority is to provide a clean and fresh environment for all our guests, and we regret that we fell short of meeting your expectations. We are also sorry you were disappointed with the breakfast items we served. Your comment is valuable to us, and we will address this with our team to ensure that we offer a more satisfying experience for all our guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management