Superior Room, 1 King Bed (Smoke Free) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Red Roof Inn Tinton Falls - Jersey Shore

2 out of 5
Red Roof Inn Tinton Falls - Jersey Shore
11 Centre Plaza, Garden State Parkway, Exit #105, Tinton Falls, NJ

Reviews

6.4
Rating 10 - Excellent. 212 out of 1000 reviews" "
Rating 8 - Good. 268 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 159 out of 1000 reviews" "
Rating 2 - Terrible. 192 out of 1000 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Shondell, Asbury Park

Stayed 1 night in Apr 2024
Response from Oshane RediResponse Specialist on Apr 15, 2024
Hello Shondell, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

6/10 Okay

KRISTIN

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice but had problems with the room it self.
Stayed 2 nights in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 8, 2024
Hi Kristin,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. It's nice that you took liking to our staff, however, our apologies for any inconvenience caused by the room you were assigned. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip,Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terrible

Faraz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all it didn't list anywhere this was a motel. It was in an unsafe area which I knew beforehand however the cleanliness and the dirty environment I didn't know of.
Stayed 2 nights in Dec 2023
Response from Oshane RediResponse Specialist on Feb 23, 2024
Dear Faraz,Thank you for taking the time to tell us about your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Keishai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Toni-Ann RediResponse Specialist on Jan 21, 2024
Hello Keishai,I am pleased to have had you as our guest at our Red Roof Inn Tinton Falls - Jersey Shore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

10/10 Excellent

tj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Toni-Ann RediResponse Specialist on Jan 21, 2024
Hello TJ,I am pleased to have had you as our guest at our Red Roof Inn Tinton Falls - Jersey Shore. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

6/10 Okay

Julia

Liked: Staff & service
Overall the stay was satisfactory as it was one night. I’ve stayed here many times and it was always wonderful but this time was a tad different….in between the beds the carpet was soaking wet and the room reeked of mildew. As soon as we stepped inside you could smell it to the point we gagged. It was late and we just wanted to sleep but we had to crack open the door due to the smell most of the night!
Stayed 1 night in Jan 2024
Response from Chirell RediResponse Specialist on Jan 18, 2024
Dear Julia,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Tinton Falls - Jersey Shore. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about you having a satisfactory night. You indicated that you were unsatisfied with soaked carpets, odor of the room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

2/10 Terrible

Taheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Had roaches in my room they did not want to move my room
Stayed 1 night in Jan 2024
Response from Nishaye RediResponse Specialist on Jan 15, 2024
Dear Taheem,I appreciate you sharing your feedback following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof Management RediResponse Specialist

6/10 Okay

Leo

Stayed 1 night in Dec 2023

10/10 Excellent

Keishai

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nishaye RediResponse Specialist on Dec 21, 2023
Hello Keishai,The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Brandy

Stayed 1 night in Nov 2023
Response from Oshane RediResponse Specialist on Dec 17, 2023
Hello Brandy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CINCINNATI EAST - BEECHMONT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

2/10 Terrible

james

Stayed 1 night in Nov 2023
Response from Nishaye RediResponse Specialist on Dec 16, 2023
Hello James, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Tinton Falls - Jersey Shore. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Wajeedah

Disliked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Sharma RediResponse Specialist on Nov 24, 2023
Hello Wajeedah, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 Poor

Rakesh

Disliked: Cleanliness, amenities, property conditions & facilities
It’s ok for one night but not really a safe place to stay with family
Stayed 1 night in Nov 2023
Response from Sharma RediResponse Specialist on Nov 20, 2023
Dear Rakesh,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. You indicated that our hotel is ok for one night. However, I am sorry you were faced with safety concerns. At Red Roof, it is our primary aim to give you a safe and secure experience, so I am sorry to hear that this is not the impression we left you with. Thank you again for your feedback and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Sharma RediResponse Specialist on Nov 19, 2023
Hello Daniel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 Good

Elmer

Stayed 1 night in Nov 2023
Response from Olivia RediResponse Specialist on Dec 8, 2023
Thank you, Elmer, for taking a moment to complete our survey. The staff at the Red Roof Inn Tinton Falls - Jersey Shore and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness
I was clean and great price. My only complaint was the beds. Every little move you could hear and feel springs pop.
Stayed 1 night in Nov 2023
Response from Chevanese RediResponse Specialist on Nov 16, 2023
Hello Lisa, Thank you for being our guest at the Red Roof Inn Tinton Falls - Jersey Shore. I am pleased to hear that you appreciated our cleanliness, and great price; yet, I was disheartened to read that the bed wasn't to you liking. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again, Lisa, and we hope you’ll visit us again on your next trip!Sincerely, ChevaneseRed Roof Management RediResponse Specialist

10/10 Excellent

Daevid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place for traveling while on a budget
A great fit for my business travel! Easy check in, great location, economically priced. Quite
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Nov 10, 2023
Thank you for taking a moment to leave a review, Daevid. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 10/10 score following your stay. I am thrilled that our easy check-in, great location and the other highlights pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. No complaints whatsoever.
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 9, 2023
Thank you for taking a moment to leave a review, Jesus. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that your stay was excellent all around. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 7, 2023
Thank you for taking a moment to leave a review, Mark. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

Verified traveler

Traveled with group
Meh
Room was fine, it got the job done. Entire laminate floor was sticky. Mentioned and asked to have it mopped and it was still sticky. I presume they used too much soap. There was also a smell. Not overly strong or bad but not enjoyable either. Would stay again if I didn’t have the money for a better hotel.
Stayed 2 nights in Oct 2023
Response from Kamaria Red Roof Management RediResponse Speciali on Oct 31, 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN TINTON FALLS - JERSEY SHORE. It's great to see that we earned your 3/5 score. However, I sincerely apologize for the lack of cleanliness of the floor, the odor you described and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
The service is what makes it great
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 30, 2023
Thank you for taking a moment to leave a review, Kate. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that the service you received pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 26, 2023
Hello Dario, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

Todd

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds worn out after turning lights out . Less than 5 minutes had bugs crawling on us and bed . Asked for refund and went to another hotel
Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 26, 2023
Hello Todd,Thank you for taking the time out of your busy day to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. It's saddening to hear that your stay fell short due to the insects you indicated you encounteredPlease know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every Room Is DIRTY!!
First off the area doesnt look very safe, the lobby area has a very bad smell. The room was not clean, we had to clean thw bathroom ourselves to use it. When I told the front desk his response is "well I'm here alone and all i can do is tell house keeping when they come in, in the morning". The floor looked like it hasn't seen a vacuum in months, there was a 1/2 inch of dirt caked up on the hair dryer along with fuss lint hair dirt caked in the intake fan side. We had a long drive so could argue. Next day they came in changed sheets and towels no cleaning, the AC stop working, they came and looked at said cant be fixed right now so we'll change your room. We couldn't do the change at the time because we were on our way out to an event. We got in late we went to change rooms, and that room was worse than the 1 we were already in, the sheets, pillow cases all dirty, there was even a blood stain on the wall. Complained to front desk he said "I'll change your room again", we asked will you make sure its clean? His response "I'll give you a key and you can go and see for yourself". Being it was late and we were tired we moved back to the original room. Asked to speak to a manager but was told there are no managers working on the weekends. Just Garbage
Stayed 3 nights in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 26, 2023
Hello Kurt,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. The experience you highlighted is disheartening to read as this is below our level of service. You indicated that you received an unclean room and was offered two others that were worse, the Ac in your room stopped working as well, which made your stay unsatisfactory. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our customers experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Good

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice a quiet, good service from staff, beds were very uncomfortable and comforter had holes and stanins
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 24, 2023
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 4/5 score following your stay. I am happy that our good service from our staff and our quietness pleased you. However, you stated that the beds were uncomfortable, the stains mentioned and the other listed issues hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Juan

Stayed 1 night in Oct 2023
Response from Sharma RediResponse Specialist on Nov 13, 2023
Hello Juan, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 Terrible

Vikas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room are dirty and sticking
Stayed 1 night in Oct 2023
Response from Abigail RediResponse Specialist on Oct 22, 2023
Hello Vikas,Thank you for taking the time to tell us about your stay at the Red Roof Inn Tinton Falls - Jersey Shore. I'm sorry to see that your stay was less than ideal. You indicated that you found the room unclean. We will take your comments into consideration to make changes to improve our customer experience.It is our primary intention to provide our guests with a home away from home experience and we are sorry that was not achieved with your stay. Thank you for sharing your feedback. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely, Abigail RediResponse Specialist

10/10 Excellent

Marc

Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Nov 7, 2023
Thank you for taking a moment to leave a review, Marc. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Danielle

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 16, 2023
Thank you for your review, Danielle. I sincerely apologize that our room didn't meet your expectations. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Tinton Falls - Jersey Shore. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Eric

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The folks working the front desk were very friendly and helpful. However, this hotel is the type of place people live in. It’s not the type of place you want to stay the night in. When I got to my room I went to use the bathroom and when I lifted up the lid on the toilet someone had left me a deuce as a present. That told me they didn’t clean the room prior to my stay. The shampoo bottles were empty but by that point I knew I wasn’t going to take a shower there. I changed, left to go to a function. When I returned I made sure to jam a chair under the door knob. When I turned on the light I noticed that on the light above the mirror were blood stains and pieces of person. I’m pretty sure there was a fight or murder in the room. I ended up checking out early and getting the hell out of there. Stay at your own risk.
Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 14, 2023
Dear Eric,We are sorry to hear your recent experience at the Red Roof Inn Tinton Falls - Jersey Shore did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 Terrible

Alberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a major update .rooms smell of smoke .place is Dirty
Stayed 1 night in Oct 2023
Response from Devorine Red Roof Management on Oct 16, 2023
Hi Alberto,Thank you for your response following your recent stay at our Red Roof Inn Tinton Falls - Jersey Shore location. I am totally disappointed to hear your indication that the place was dirty and the room smelled of smoke. Let me humbly apologize for the impact this had and the impression this left with you. It is important to know that we thoroughly clean and inspect all rooms in between guest, so I am disappointed that we fell short on your visit. Please know that Red Roof values your feedback, so in an effort to have your concerns addressed, we will be taking your comments in to consideration and address the matter with the appropriate department.Our Red roof team would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel to stay
Never stay at this hotel; people are smoking drugs openly, and cops are rotating every hour.
Stayed 1 night in Oct 2023
Response from Sashauna Red Roof Management on Oct 11, 2023
Dear Valued Guest,We are sorry to hear your recent experience at the Red Red Roof Inn Tinton Falls - Jersey Shore did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. At Red Roof, we appreciate your business and truly value your feedback.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

4/10 Poor

Michelle E

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 28, 2023
Thank you for taking a moment to leave a review, Michelle. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Shawana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was roaches, the tub was peeling paint, and in order to get more towels we had to return the used ones.
Stayed 1 night in Oct 2023

10/10 Excellent

Randy

Stayed 1 night in Oct 2023
Response from Gabrielle RediResponse Specialist on Oct 28, 2023
Thank you for taking a moment to leave a review, Randy. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

10/10 Excellent

Lasha, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from OnielRediresponse Specialist on Oct 7, 2023
Hello Lasha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

talissa

Stayed 1 night in Oct 2023
Response from Recordo Rediresponse Specialist on Oct 26, 2023
Hello Talissa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

2/10 Terrible

Deborah

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both rooms stank they had hair on the sheets the rugs stunk terrible and was not vacuumed the toilet when flushed seemed like it was not gonna go down the shower water did not go down bugs were seen flying roaches were seen water was on the floor when we first walked in the first room they had to come fix the microwave and fridge people were outside making noise for a long period of time early in the morning we could t sleep horrible experience worst experience I ever had staying in a motel room packed to go to another establishment and the clerk offered to change our room which she did and it was the same thing
Stayed 3 nights in Sep 2023
Response from OnielRediresponse Specialist on Oct 5, 2023
Hi Deborah,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding pests that were seen and the bathroom condition. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terrible

Audrey

Broken faucet is bathroom. Partying people outside my door all night loud.
Stayed 1 night in Sep 2023
Response from Sharma RediResponse Specialist on Oct 4, 2023
Dear Audrey,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. I am sorry that your experience did not meet your expectations due to the broken faucet in the bathroom you mentioned and the noise disturbance you highlighted. I have shared your comments with management to address your concerns.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

8/10 Good

Doreen

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Oniel Rediresponse Specialist on Oct 2, 2023
Hello Doreen,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating , following your stay at the Red Roof Inn Tinton Falls - Jersey Shore. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excellent

Juan

Stayed 1 night in Sep 2023
Response from Recordo Rediresponse Specialist on Oct 26, 2023
Hello Juan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a personal vacation
Stayed 6 nights in Sep 2023
Response from Gabrielle RediResponse Specialist on Oct 14, 2023
Thank you for taking a moment to leave a review, Patricia. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore appreciate your 5/5 score following your stay. I am happy that you chose our hotel for a nice personal vacation. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Poor

Verified traveler

Know what you're getting into
Nothing in the description or the photos (unless you had a lot bigger screen than I have) indicated that the rooms were outward-facing, not down an inside hallway. That is a safety issue for me, so I would not stay there.
Stayed 4 nights in Sep 2023
Response from LaTunde Murrant. Rewards Specialist on Sep 29, 2023
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TINTON FALLS - JERSEY SHORE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the safety of the property. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your concerns will be taken into consideration. We will take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 Terrible

Jessica

Stayed 1 night in Sep 2023

4/10 Poor

Joann

Stayed 2 nights in Sep 2023
Response from Gabrielle RediResponse Specialist on Oct 14, 2023
Thank you for taking a moment to leave a review, Joann. The staff and I at the Red Roof Inn Tinton Falls - Jersey Shore were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

2/10 Terrible

Shawn

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The property was not as advertised. When booking, we expected bare bones based on rating but this was beyond that. We checked out within 30 minutes. The rooms were dated and unclean. The bathroom fixtures were broken and leaking. There was pubic hair in the sheets, the doors did not lock, despite having a no smoking room, the room smelled of smoke, social services were also in and out of the property checking on clients. We paid for the room in full 6 mo. in advance, but the hotel claimed they never received payment. Both Expedia and Red Roof have done nothing to resolve our concerns as neither party have taken responsibility for misleading the customer. I will not be booking with either company in the future.
Stayed 3 nights in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Sep 24, 2023
Thank you for taking the time to tell us about your experience at the Red Roof Inn Tinton Falls - Jersey Shore, Shawn. I am sorry that your experience did not meet your expectations. You stated that the dated and unclean rooms, along with the broken bathroom fixtures and your other highlighted issues hindered your stay. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. I wish you all the best in your future travels.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities
After the AC, TV and general overall shabbiness night clerk stated that room should have never been given to us. However no options were provided.
Stayed 1 night in Sep 2023
Response from Xao Red Roof Management RediResponse Specialist on Sep 24, 2023
Thanks for sharing your feedback with us, David. The team at our Red Roof Inn Tinton Falls - Jersey Shore was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor room quality and the lack of another option to be switched to hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Daevid

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great place to stay but do not remove your socks
I stay at this location a lot, at least 3 weeks a month since May. It is quite, affordable, and perfect for me. The only negative item that is disappointing is that while the rest if the room is clean, House cleaning does NOT clean the floors at all. The smooth surface and the carpets continuely are full of dirt and larger debris. I have had to wash my feet off after showering. My last visit I used a bath towel to clean the floor. While cleaning I found make up, and other debris that was large enough that house keeping ignored it.
Stayed 1 night in Sep 2023
Response from Oshane RediResponse Specialist on Sep 20, 2023
Dear Daevid, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN TINTON FALLS - JERSEY SHORE regarding the affordability. I do apologize for the lack of cleanliness you described. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 Terrible

Joseph

Stayed 1 night in Sep 2023
Response from Oshane RediResponse Specialist on Sep 21, 2023
Hello Joseph, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

6/10 Okay

Michele

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kamaria Red Roof Management RediResponse Special on Sep 19, 2023
Hello Michele, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN TINTON FALLS - JERSEY SHORE and I appreciate your 3/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist