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Great location, quiet rooms (even with a nightclub downstairs), super accommodating staff. We had a sink issue at check-in and Ryan got us switched to a new room right away AND brought us a mini-fridge at our request.
Stephanie
Stayed 3 nights in Apr 2024
Response from Kris on Apr 16, 2024
Good morningThank you for taking the time to review the hotel. We are glad we were able to get you settled after your sink issue. We hope to see you again
NIce room. Nice hotel. The coffee maker was broken.
Eduardo
Stayed 2 nights in Feb 2024
Response from Kris on Feb 26, 2024
Good morning,We are pleased that you enjoyed your stay with us. We hope we were able to replace that coffee maker for you, or that you enjoyed the coffee on the weekend in the lobby. we hope to see you again
All the staff were very friendly and the hotel was so clean! Will definitely be staying again
Audrey
Stayed 1 night in Feb 2024
Response from Kris on Feb 16, 2024
Thank you for your review Audrey. We are so pleased you enjoyed your time at the Empress. We look forward to your visiting again when you return to Asbury. Have a great weekend.
6/10 Okay
Patricio
Feb 4, 2024
No elevator
Patricio
Stayed 1 night in Feb 2024
Response from Kris on Feb 5, 2024
Good morning,We do apologize that the elevator was OOO. We reached out to all all guests to make them aware that it was not in operation. We hope you have a great day
10/10 Excellent
Catherine
Feb 4, 2024
Catherine
Stayed 1 night in Feb 2024
Response from Kris on Feb 5, 2024
Good morning,Thank you for the 5/5 review. Have a great day
I didn t like the fact they dont have fridge and microwave the owner should invest more money this could be a good business
James
Stayed 2 nights in Jan 2024
Response from RJ on Jan 28, 2024
Hi James,Our deluxe rooms and suites do come with refrigerators and microwaves. Also, for future reference, you can request a refrigerator prior to check in. Thank you for your stay.
My three night stay at the Empress was excellent. The staff is very friendly. They called me in advance to let me know that the elevator was out of service and they were waiting for a replacement part. I really appreciated that. My double queen room was spacious and clean. The front desk provided a mini fridge upon my request. The Friday night drag show was excellent. I took advantage of the complimentary continental breakfast on Sunday-bagels, yogurt and more. Just be aware that if you stay here there is a club on the first floor and if you are in a room on that side of the hotel you’ll hear music till wee hours. I was in town for music and partying so it did not bother me in the least! Kevin, the bartender, was a real sweetheart.
This is an old building, it reminded me (fondly) of my grandparents’ homes and it helped me relax for the evening. There is a sort of… vintage feel to the place although the lobby of VERY modern and updated. The staff was wonderful and sweet and I appreciated their hospitality.
Other than my coffee maker didn't work, the hotel was excellent, the staff, the location, everything was perfect & I can't wait till next summer to book a weekend getaway & get in that pool & Tiki bar! 5-stars
frank
Stayed 1 night in Nov 2023
Response from Kris on Nov 7, 2023
Good morning Frank.Thank you so much for the review. I sure hope we were able to get you a new coffee maker. See you in 2024 Have a great day
8/10 Good
Kathy
Oct 28, 2023
Liked: Cleanliness, staff & service
Kathy
Stayed 1 night in Oct 2023
Response from Kris on Oct 29, 2023
Good morning,Thank you for taking the time to review the hotel. Have a great day
8/10 Good
James
Traveled with group
Oct 27, 2023
Liked: Cleanliness, staff & service
Short walk to the ocean boardwalk, restaurants and music venues.
James
Stayed 2 nights in Oct 2023
Response from Kris on Oct 27, 2023
Good afternoon,Thank you for taking the time to review the hotel. We hope to see you again soon
I liked that it was so close to so many restaurants and entertainment venues and that it had entertainment on site. I thought it was odd that the pool closed for the season on September 10th. It seems arbitrary and not in tune with the temperatures (it was hot!).
Robin
Stayed 1 night in Sep 2023
Response from RJ on Sep 13, 2023
Thank you for your feedback
6/10 Okay
Anton
Sep 10, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Anton
Stayed 1 night in Sep 2023
Response from Kris on Sep 11, 2023
Good afternoon,Thank you for taking the time to review the hotel
8/10 Good
Ronald
Sep 9, 2023
Ronald
Stayed 1 night in Sep 2023
Response from Kris on Oct 2, 2023
Good morning.Thank you for taking the time to review the hotel. Enjoy the sun today
Loved everything about my stay. From the access to all events as a hotel guest, to the convenience of the boardwalk/beach and clubs. Can’t wait to come back
sarah
Stayed 3 nights in Aug 2023
Response from Kris on Aug 27, 2023
Good afternoon,We cant wait to have you back. So glad you enjoyed your time here
I loved my stay. The location was ideal. The pool and club were fun. The staff were wonderful! My room was spacious and clean. The balcony was great. (I just wish there had been some chairs…)
The hotel has a great location for enjoying the beach, Asbury Park and nearby Ocean Grove. We could walk to almost everything. The rooms are spacious and comfortable. The staff is wonderful and we had good maid service. My only issues with the Empress are the cheap towels they use in the bathroom, the unreliable wi-fi and crappy television with few channels. But the great staff made up for those things.
Mitchell
Stayed 4 nights in Aug 2023
Response from Kris on Aug 12, 2023
Good afternoon,Thank you for you great review. We hope you will try us again