Ratings based on 259 Verified Reviews

3.0 out of 5
58% of guests recommend
3.0 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from San Jose, CA

Old, seedy, depressing

Posted May 1, 2017
Pros: Location was convenient
Cons: See statement above.
Location: I was just passing through and didn't look for entertainment. Was only looking for a place to rest up to resume the trip.
This motel has an excellent location just off I-5 and on a beautiful river, but should be torn down and rebuilt to even reach the satisfactory status.
Comment from Hotel Management
May 5, 2017 by larissa, Hotel Management
Dear Guest Glad that the hotel served you needs for location and river view and we are constantly upgrading and look forward to your next visit.
2 out of 5
by A verified traveler

Posted Apr 20, 2017
Pros: It is in a convenient location.
Our non-smoking room smelled of cigarette smoke. The air conditioner had a light on indicating the filter needed to be changed or cleaned. The staff was friendly. The grounds were clean and pleasant. I would have rated this hotel 'three' if the room hadn't smelled the way it did.
Comment from Hotel Management
Apr 25, 2017 by larissa, Hotel Management
Dear guest We are sorry for any inconvenience caused during your visit. Glad that the staff took care of your needs and look forward to your future stay.
3 out of 5
by A verified traveler from seattle

Quick night

Posted Mar 31, 2017
Pros: Pleasant staff. Had mini microwave and noisy fridge.
Cons: It needs a renovation. New fridge or servicing.
Location: Travel I-5
The signage is confusing as if it was a Travelodge or private motel. It is older and not a "diamond in the rough." The room was inexpensive- comparatively. The lady that welcomed me was nice. However it is old and worse for wear. I was confused as if I were sleeping on a mattress or sheet of thin plywood. The noise in the room made it difficult to sleep. Traffic and train, but worse of all the refrigerator in the room was so loud when it came on that it woke me twice during the night (between midnight and 6 am). "Breakfast" was a bottle of water, apple, and granola bar- In a lunch bag. Serviceable place to stay but will pay more for better when in the area again.
Comment from Hotel Management
Apr 13, 2017 by larissa, Hotel Management
Dear Guest Glad that you had enjoyed the amentities in the room. We have sent your comments to appropriate department. I'm sure we can make your next visit more memorable.
3 out of 5
by A verified traveler from Seattle

Posted Mar 26, 2017
Cons: Shampoo the carpets.
The hotel was an easy exit off the freeway during my trip down I-5. I just needed a place to lay my head for a few hours. The room was ok. The carpet was soiled with several stains - very yucky. The bathtub's lining was worn and peeling off in the center. Other than that the room was clean.
Comment from Hotel Management
Apr 13, 2017 by larissa, Hotel Management
Dear Guest Thank you for your stay and we have directed your issues with correct department. Look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Redding, CA

Nice 4 the price! Definitely recommend this hotel.

Posted Feb 26, 2017
For the price you pay @ this hotel, you most definitely get your money's worth. Was very surprised with the accommodations here. Very nice pool and clean grounds also. Totally comfy, quiet, pleasant place to stay. ...and honestly, the staff here are some of the nicest I've ever encountered. This is where I and my family will stay anytime we need a room in Red Bluff. :-)
Comment from Hotel Management
Feb 26, 2017 by larissa, Hotel Management
Dear guest Thank you and glad you enjoyed your stay. We are grateful for your nice comments and look forward to you and your family next visit in town
3 out of 5
by Marie

Owners are trying - clean, reasonable

Posted Feb 1, 2017 on Hotels
We were looking for a comfortable affordable hotel close to the freeway as we were travelling.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Guest We appreciate your nice comments. Glad the hotel served your needs and close to locations like restaurants and hwy. Look forward to your next visit in town.
3 out of 5
by A verified traveler

Bull Sale

Posted Jan 30, 2017 on Hotels
Not in room very much. Business trip.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Dear Guest Thank you for your rating and look forward to your next stay
2 out of 5
by A verified traveler

Not the place to stay.

Posted Jan 30, 2017
I don't believe my AAA discount was applied, no shower curtain in room, bathroom floor was drenched after each shower, no phone in room for local calls or to even reach front desk, non smoking rooms smelled horribly of smoke, keys to room had to constantly be re-programmed to room, linens not replenished on second day of stay...the only thing good I can say is that it was quiet. Otherwise terrible stay, will never stay there again.
Comment from Hotel Management
Feb 21, 2017 by larissa, Hotel Management
Dear Guest Thank you for your stay and during a busy time with rodeo we are happy that you found place quiet. If you had called front desk I'm sure they would of corrected problems during your stay. We are sorry for any inconvenience caused during your stay and would like to see you again with a better experience.
3 out of 5
by A verified traveler from Santee, CA

Sagging beds

Posted Jan 6, 2017
Pros: The staff were very friendly.
Cons: Replace all the mattresses
Location: I was only there overnight (for about 8 hours total), most of it was sleeping.
I had to sleep on the air mattress we brought because the queen size mattress sagged in the middle. My husband got the bed, and I got the floor.
Comment from Hotel Management
Jan 21, 2017 by larissa, Hotel Management
Dear guest We are sorry for inconvenience and hear about your stay. Glad that staff was able to assist you
2 out of 5
by A verified traveler from Temecula, Ca

Different Odd Hotel

Posted Dec 31, 2016
Pros: Location was half way decent.
Cons: Cleanliness of room, and staff could separate guests when hotel is empty
Location: You can walk across the Sacramento river to the town for some exercise. Denny's is right next door for convenient eating
When we checked in late afternoon, we were the only ones at the hotel. Late in the evening, a couple of families checked in, and were very loud, keeping us up. I called the front desk, and they quieted them for a time, but the noise continued. We left the hotel at 1:30am unable to sleep.
Comment from Hotel Management
Jan 21, 2017 by larissa, Hotel Management
Dear guest We are glad that the staff took care of noise for you but during holidays like new years eve families get together.