Ratings based on 383 Verified Reviews

3.4 out of 5
77% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from williams lake BC

Nice

Posted Feb 13, 2018
We purchased a puppy and drove 11 hrs to pick him up. It is pet friendly, clean quiet, no road traffic (yay) a little out dated but we didn’t care price was good, we just needed to sleep and back on the road. Only bad thing we seen was a torn bottom bed sheet. We would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton AB Canada

Convenient on route

Posted Feb 4, 2018
Just off the QEII it’s clean, quiet and effective for the constant traveler
Comment from Hotel Management
Feb 4, 2018 by Ruby, Hotel Management
Dear Guest, Thank you for your comments and thank you for staying with us. All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from red deer

Great hotel great customer service

Posted Dec 31, 2017
The heat in the room was not working so they brought me a heater very thoughtful since it was so cold.
Comment from Hotel Management
Dec 31, 2017 by Ruby, Hotel Management
Dear Alicia, Thank you for staying with us. We appreciate your positive comments of our property. Hope to see you in your next trip to Red Deer. All the best in 2018!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Close to stores and restaurants

Posted Dec 18, 2017
It was just an overnight stay. Rooms were clean, friendly staff. You get what you pay for. So if you’re that person who complains about little the things. I would suggest staying at a 7 star hotel.
Comment from Hotel Management
Dec 18, 2017 by Ruby, Hotel Management
Dear Melvin, Thank you for staying with us and thank you for giving us 5 stars. Hope to see you in your next trip to Red Deer. All the best,
3 out of 5
by A verified traveler

Posted Dec 11, 2017
Pros: Cheap cost for rooms
Location: Located on gasoline alley, easy access to shopping.
Rooms were small, bathrooms are old and a little dingy. Price was right
Comment from Hotel Management
Dec 14, 2017 by Ruby, Hotel Management
Dear Guest, Thank you for staying with us. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good rate. Convenient

Posted Nov 19, 2017
Concern: we are seniors & no safety bars in bathtub, accidents & lawsuits waiting to happen. Used coffee grounds left in maker. One person I met in office was very friendly.
Comment from Hotel Management
Nov 19, 2017 by Ruby, Hotel Management
Dear Guest, Thank you for your feedback. We apologize for the inconvenience of your stay with us. I will discuss this with our maintenance and housekeepers.
2 out of 5
by Bradley

No Sleep wore out bed

Posted Nov 9, 2017 on Hotels
The bed & the pillows were terrible ! The wore out bed all rolled to the middle.
Comment from Hotel Management
Nov 19, 2017 by Al, Hotel Management
Dear Bradley, Thank you for your comments. We apologize about your bad experience with us. I have discussed this with our maintenance and housekeepers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to highway

Posted Oct 30, 2017
All we needed for our stay. Clean and quiet. Staff was friendly and very helpful. No problems for parking, lots of room.
Comment from Hotel Management
Nov 3, 2017 by Ruby, Hotel Management
Dear Guest, Thank you for your positive comment. We are glad you were happy with your stay with us. Hope to see you in your next visit to Red Deer. All the best,
3 out of 5
by Anne

Posted Oct 29, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017 by Al, Hotel Management
Dear Anne, Thank you for giving us 3 stars. Hope to see you in your next visit to Red Deer. Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2017
For the price it was quite ok room was clean and quiet bed was a little hard. You get what you pay for would definitely stay there ag ain
Comment from Hotel Management
Oct 29, 2017 by Ruby, Hotel Management
Dear Guest, Thank you for staying with us. We would love to welcome you back again in your next visit to Red Deer. All the best,